The location is fantastic and the staff was very nice. What you're paying for more than anything is the location. The room was fairly clean, but there were small things like the bathroom door that grossed me out. The ceiling fan was extremely dusty. The shower was also kinda gross. For the amount you're spending you don't get much other than the good location.

Douglas House is amazing. Staff was friendly, pool was great, free tea and coffee all day long too!! We stayed in cottage #4, it was so cozy, clean, and even had an awesome porch! Douglas House is steps from Duval Street!!! Adult only makes for a quiet enjoyable stay. The bed was very comfortable. The microwave, fridge was great too!! Not a lot of noise from Duval Street either. We will stay again!!!

We stayed in our own private house! Nice living room area and large bedroom with really nice king bed. Between these two rooms were the washrooms: On one side was the toliet and a sink. On the other side was the large walk-in shower and another sink. A very convenient arrangement. The staff were all really nice and helpful. Carlos was a font of great information on all the excellent nearby restaurants. I think we will stay here again.

This was my second time staying at Douglas House, and I would absolutely come back. The location is perfect and everything is close enough to walk to, but it is out of the way enough to be quiet and peaceful. We were so glad to have the chance to relax poolside during the hotter times of the day. Even before arriving, I spoke with Carlos on the phone and he gave me tons of amazing tips for things to do and advice on getting around Key West. When we arrived, we were greeted by him, and it was a pleasure to meet him in person. I would highly recommend this place to anyone visiting Key West.

Stayed here one night in the royal palm suite on a tour of south Florida and the keys - definitely regretted not booking more than one night! The staff were super friendly and communicative and the location is fantastic - a 2 minute walk from all the action on Duval street but nice and quiet! Easy walk to the coast as well. We rented a scooter from a few blocks away and easily explored the whole island. Cold AC and very clean room. The garden and pool area is lush and lovely with multiple different little seating areas and coffee available all day. Our room had a private balcony looking over the garden which was so perfect for that morning coffee. The only potential drawback is that the shades were not light blocking, so the room became very bright early in the morning - I would advise bringing a sleep mask if you’re sensitive to light and want to sleep late. 11/10 would stay here again and hopefully for a longer visit!

We were greeted by Matt and he has been so helpful and so friendly throughout our whole stay. The staff in itself are amazing, but Matt has gone above and beyond to help make our stay more welcoming. We definitely recommend the Douglas house for your PayPal in Key West!

My sister and I stayed in the Coconut Palm room at the Douglas House four nights. We loved it! Checkin with Rod was great. He was friendly and gave us a tour of the grounds and our room. We did a lot of sightseeing and went in the pool everyday to cool down. There were fresh towels, coffee/tea, and calming music. The groundskeeper was busy everyday taking care of the gardens and it showed. They were beautiful. Kim at the front desk was professional and got us a quick checkout. Will definitely stay here again.

We booked a room but we’re unable to come because of delays due to the hurricane. Not only did this place refuse to provide a refund or allow us to use another time, they literally told me to fly into a hurricane so that I would not be charged full price. Buyer beware, you will need to know of natural disasters 6months in advance if you want any type of support from this place.

Beautiful Douglas House, built in the 1890's set in a tropical garden which is a little oasis in the heat of the summer. Rooms are clean with aircon, microwave and fridge freezer. There's free tea and coffee all day by the pool. Also free parking which is not to be overlooked when booking in key west because there is not a lot of parking options. Location is good, its around 20 minute walk to malory Square, Ernest hemingway house and the little white house so fairly central if you can manage walking. There are mopeds and golf carts for hire if you are not upto it. I would definitely recommend staying here.

We loved everything about this charming, Key West boutique hotel. The location is fantastic; close to all the action on Duval, but a comfortable distance from all the noise and craziness. Our room was spotless, the sheets were crisp and the bed was comfortable, the bathroom was super clean. We especially loved our spacious balcony for afternoon lounging. I strongly recommend the Douglas House for anyone looking for Key West lodgings. Special shout out to Carlos at the front desk - the dude has opinions and he's over-the-top helpful. I think he called 3 restaurants for us looking for paella after we asked about the best option in Key West.....

This is a small, quaint boutique sort of place. It wasn't too difficult to find and, on arrival I parked in a space to the side of the property and went to check in. By the way, the proper place to park is at the bottom of Amelia Road where space had been reserved for hotel guests. We had arrived just after 13:00 but nonetheless our room was already available (at no extra cost!) which was nice. It was tastefully furnished. The room itself was hidden towards the back of the property. We found it to be quite cosy. There was a smallish double bed, two arm chairs, a high bar room type table and a couple of tall chairs. There was a bathroom with a good sized walk in shower. They lacked the usual toiletries but that wasn't a problem as we had brought our own. The was also a small kitchen area with a sink and fridge and coffee/tea making facilities. We struggled with the WiFi which was a bit hit and miss. Admittedly we had special requirements as we were trying to watch live an important soccer match 6 hours ahead of us in Germany. Eventually we managed on my laptop. Oh, and the aircon was quite loud - we just switched it off so that we could sleep properly . There is a tiny pool in the petite garden area. If anyone has a routine of swimming 50 lengths of a pool before breakfast then they'd manage that quite easily here. I liked grabbing a hot coffee by the pool and supping it quietly on a sun lounger by the pool as the day slowly got going. The guys at the reception area were all warm and friendly. They kindly joined in with my banter which was nice. We should have stayed longer but we were on a tight itinerary. Pity.

Very nice room on the ground floor with a small porch area. Very cozy! The location is perfect for getting around downtown and sightseeing. Restaurants and bars are in all directions. You will not need a car unless you are leaving Key West. Reasonable prices and very welcoming staff!

About 1/2 block off of Duval Street, ideally takes you away from the noise and crowds, but gives you easy access to all the attractions. It was an easy walk to the Butterfly House and a small beach front. Our room was located on the second floor, accessed by enclosed private stairs. We opened up the sliding doors and windows, allowing the cool tropical breezes to fill our room. With all of the trees and foliage around, we enjoyed our own little slice of paradise! We would highly recommend this place if you enjoy privacy, spaciousness and quiet during your stay!

We really enjoyed staying here! The suite was GORGEOUS and clean. It was on Duval and everything we wanted to do was walkable, but it was far enough from the "party" end that it was quiet enough to sleep. We did at one point have a rooster trapped between our building and the next row of stores and he was loud and disruptive, but with wild roosters all over Key West that's to be expected. I did have to take a star away though for security. The suite is on the upper level and has a beautiful balcony that overlooks Duval. However it connects to the balconies next to it and behind it with only a little railing between. In the middle of the night, the intoxicated people in the unit behind ours jumped the railing and were walking around and partying on our deck and tried to enter our suite at 2 different doors (both locked thank god). One was a bedroom and they scared the couple staying in there half to death at 3 am. When we called the front office about it in the morning (they don't have overnight staff) we were told that the unit behind "isn't their unit" so they can't do anything about the people staying in it. I'm sorry, but if you rent out a suite you own in a building, you need to know who owns the other suites and have them on speed dial to take care of issues like this. Overall we'd stay here again, the rest of the staff was very sweet and helpful and it really was a gorgeous suite. But LOCK YOUR DOORS because anyone can just jump the railing and be on your deck and the hotel apparently can't do anything about it.

Fantastic place. Authentic and quirky. The room was large and sufficient. Clean and serviced daily. The best thing about this place is its location. Unless you're someone who wants to laze by the pool most days or have a beach to gaze at, you'll love this location. It's off Duval Street. Win win. Lots of sights are within walking distance. Like the lighthouse and Ernest Hemmingways house. Mile marker 0 and 1. It's just a great place with a very good room choice and rate. Much larger well-known hotels are further away and cost so much more. Loved it here. There's local restaurants and so much more. Staff checked us in quickly, and we're very efficient and friendly. Recommend to any sightseeing fans . We have been to the keys before, but I'd say you need more than a few days to see and enjoy everything. Key West is great, and I reckon we'll be back again soon enough.

A real charmer in a great location just off Duval. They don't allow 'partiers'. Nice outdoor space with pool. Our King suite was huge with sitting room and dinette. Private parking lot.

First things first, location, location, location. Right between Duval and Whitehead. This inn is at a perfect location, within walking distance to all the top sights in key west, but also just a quick 5 to 10 min drive to all the waterfront locations. This is a must stay in Key West. Clean rooms and great staff only make the stay better. We had no wifi or air conditioning issues as we had read on previous reviews. The grounds are stunning and give you the vibe you expect from the keys. We will stay here again.

The rooms are a little dated but it's a great stay. The pool is nice and a few steps to the quiet end of Duvall.

Absolutely beautiful; my wife and I could not have been more pleased with our stay. Our room was large, full of updates and appeared to be something you would see on a television renovation show. The grounds/pool were beautiful and the staff were professional as they were friendly. I would highly recommend this getaway and look forward to staying here again.

Wonderful place to stay. Nice rooms, excellent service. The pool area is a warm and cozy place to hang out. Carlos is an excellent host. He gives great advice and suggestions and arranged our bike and golf cart rentals. Will definitely stay there again!

Fantastic experience! We stayed for 2 nights. The room was spotless, large, and nicely decorated. The service was fantastic - they took the time to tell us about the area and recommend some great restaurants for our first time in Key West. The location is unbeatable - right next to Duval but tucked away on a side street so it was very quiet at night. The pool area is beautiful and relaxing. We would stay again in a heartbeat!

The grounds, the room itself, and people were great at the Douglas House. The location is perfect, close to Duval but far enough away from the most crowded part that is within easy walking distance. I would give it a 5 if they would change the mattress like we requested. It was so bad and sagged in the middle that you rolled into each other every night in room 5. It was bad enough that I would have given it a 1 or 2 rating but the people that worked there were great and tried to help but the owner did nothing.

Everything was tip top. Carlos was the bomb. Gave us a tour helped us with parking gave us great information on the area where to go to and even when I needed my tie tide he helped me with that too what more can you ask for what a guy. Very quiet place no loud parties just like it says Great getaway we will definitely return felt like we made friends.

Great suite that had comfortable bed, excellent balcony for relaxing, and friendly staff. Bought a bottle of wine and they brought out plastic wine glasses for us to use. Loved it.

We are at the Douglas House in room 1 right now. When we check in and got in our room is was warm and told the desk. He said that this room is like this, should cool down tonight and if it didn't go to the office in the morning then asked if we wanted another fan and he gave us one but It is still Hot, a/c is not working and its miserable in here.

The staff was amazing! The room was comfortable with a private balcony overlooking a beautiful yard, very calming. The pool area was inviting with plenty of space to relax and enjoy the solitude. On the quiet end of Duvall.

It's a little on the pricey side, but definitely worth on account of being so close the tourist area. Customer service is great. Our cabin like room was really pretty and clean, you have your own little back area to hang out in as well as a nice area to lounge for everyone. Shower was really nice. Bedding was comfortable. I would definitely recommend if vacationing at key west.

We had booked a 3 night stay at the Douglas house only to be shuffled off to a room across the street in a building that was managed(not owned) by the Douglas House. These rooms are not pictured on the webiste and ours was shabby and overlooked a junky yard. A bright light illuminated our room all night with no way to block it. The manager was of no help. Save your money and stay somewhere that doesn't misrepresent the property in their website

Lovely place, a hidden gem, and clean. Love the cottage feel and look. It is right in the hub of Key West, couple minutes from Duval St. Everyone was very accommodating and made us feel welcome. Would definitely stay again.

The best guesthouse in Key West. Amazing staff, variety of rooms, and right off of duval!! If you have the means to, you have to rent the full apartment on the second floor with the balcony on Duval. Great for morning coffee as you sit in one of the rocking chairs and people watch.

My family stayed here way back in early 2000s on a family trip , we had trouble finding a place to stay as it was around Christmas time (peak season in the keys). Luckily we found this place last minute. Place was great staff were welcoming no complaints at all. It was hilarious later on after check In when we realized the rainbow 🌈 flags hanging on the front. I remember the desk manager was kinda looking at us a family of mom dad and two teens likarebu sure ur in the right place, they were never rude or anything but u could tell they were curious. Any way we were welcomed as any other guest and had a great stay.

Very nice place with a great location. The outside area had all-day coffee and tea. The tea was of high end brands with various types. Parking was nearby but could be a hassle if you packed suitcases for more than a couple of days. Staff was very pleasant.