Snorkeling Tour Services Of Key West image

Snorkeling Tour Services Of Key West

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😠 I would definitely give a zero! This is a SCAM! I paid 7-800$ for 5 people and we arrived to the destination for our tour at 6:30am and nobody was to be seen, we finally got ahold of the guy and he said we were never booked, then said he now sees that we are, he rescheduled for the next day and said...


Address

3706 N Roosevelt Blvd #119, Key West, FL 33040

Website

www.keywestsnorkelingtours.com

Contact

(866) 576-9151

Rating on Google Maps

4.40 (82 reviews)

Open on Google Maps

Working Hours

  • Monday: 8 AM to 10 PM
  • Tuesday: 8 AM to 10 PM
  • Wednesday: 8 AM to 10 PM
  • Thursday: 8 AM to 10 PM
  • Friday: 8 AM to 10 PM
  • Saturday: 8 AM to 10 PM
  • Sunday: 8 AM to 10 PM

Featured Reviews


Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Bre B. 3 years ago on Google
    I would definitely give a zero! This is a SCAM! I paid 7-800$ for 5 people and we arrived to the destination for our tour at 6:30am and nobody was to be seen, we finally got ahold of the guy and he said we were never booked, then said he now sees that we are, he rescheduled for the next day and said he will have a bus pick us up from our hotel, we were waiting for over and hour and nobody arrived then we finally got a hold of the same guy and he said we weren’t booked again ! and that we can’t receive a refund sense we didn’t cancel 24 hours prior to our tour. Even when the website said free cancellation anytime . Plus all the 5 star reviews are obviously fake they have no pictures.
    18 people found this review helpful 👍

  • 5/5 Sally L. 2 years ago on Google
    Making reservations was pretty easy. Had no complications when I got there and everything was as expected. Would go again next time I’m in the Keys.
    5 people found this review helpful 👍

  • 5/5 anchal g. 4 years ago on Google
    Great customer service and great scuba experience. The booking process on the phone was very smooth. Was able to get a scuba dive just a day before. The instructor Ben was very nice and made us feel really comfortable considering the fact that we were first time divers.
    4 people found this review helpful 👍

  • 5/5 Shane L. 5 years ago on Google
    Incredible customer service. Couldn’t get on my intended tour same day. Agent was extremely knowledgeable and set us up with almost the same exact thing I was looking for for the same price and same amenities. Knew about the local area including parking options. We’ll be back soon and will be using this company again.
    3 people found this review helpful 👍

  • 1/5 Anna Kate M. 5 years ago on Google
    Wish I could give them zero stars. We called this morning & booked for a 4pm, the email said to get there at 30min prior, so we did. 4pm rolls around and there is. No boat or captain, so I called & they said that the captain is OUT OF THE COUNTRY! They just take your money. When we called they acted like they didn’t event know. HORRIBLE SERVICE.
    3 people found this review helpful 👍

  • 1/5 Dave J. 3 years ago on Google
    This company is really being operated by Best on Key West, Inc., and if you check out their reviews you'll see that John from Gainesville, FL, is a scammer!
    3 people found this review helpful 👍

  • 5/5 eric c. 4 years ago on Google
    This was one of the best tours my kids and myself have ever experienced! Worth every penny . I will recommend this to any and all of my friends and family. Thanks for the amazing adventure and the memories that will last a lifetime.
    2 people found this review helpful 👍

  • 5/5 Cynthia P. 2 years ago on Google
    Booked the catamaran snorkel and it was really fun! Brought my family out and everythign went pretty smooth. Booking was easy (we decided to call and spoke with a nice young lady) and the entire experience was very relaxing. We got lucky and saw some turtles underwater too :)
    1 person found this review helpful 👍

  • 5/5 Mark A. 4 years ago on Google
    Awesome trip. Called and made reservations 2 hours before trip and they worked to find us a trip that would work for us. Highly recommend. Professional and fun captain and crew.
    1 person found this review helpful 👍

  • 5/5 Gia R. 1 year ago on Google
    The staff for the sea plane excursion are great! Thank you Captain Gary for a great flight and conversation. The Dry Tortugas has so much history and is a beautiful place to snorkel.

  • 2/5 Avinash G. 5 months ago on Google
    Not that great experience we had

  • 3/5 pablixx b. 8 months ago on Google • 28 reviews
    The water was very dark, I didn't see anything.


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