We had a group of 10 that stayed here for the last 3 nights of our Israel tour. The hotel staff was attentive to our every need. Our rooms were spacious and comfortable. The restaurant served is delicious meals every night. Walleed took great care of us and even made us special lemonade and iced tea.

Great service above all! The rooms are great. The lobby is beautiful.Comfortable beds and very good breakfast. Vega, the front desk manager, was amazing. Mike the dining room manager was very helpful and kind. There was also an evening manager that was a super professional and caring. The location is great and close to the “tachana”. Not very central though. Absolutely great stay!

Went there as a pickup place for a tour guide. Went inside a bit, staff was helpful and fully spoke English. They have a pool table and a place where you can get meals. Looked nice and well located.

We enjoyed our stay very much. The hotel is a prime location, the food is excellent. Omar was so sweet at our breakfast. The service is most definitely 5 stars.

A lovely small hotel in a great location. The room was large, clean and comfortable with a good -size bathroom. All the staff were really nice, and the most helpful hotel staff I have met in Israel. Great location for walking to the old city, and just 2 minutes away from the 1st station. Most impressed with the free walking tour on Saturday morning with an excellent guide who gave a really interesting tour around the history of the area- highly recommended! And a fantastic breakfast too!

The staff were very friendly and accommodating. The atmosphere was great, and we weren't very far from the activities we wanted. Omar was fantastic and took care of the things we needed.

Came to Israel for a 10 day trip. Stayed at this hotel for 4 nights. The staff was great. The rooms were clean and spacious. Waleed specifically stood out. He’s the man! Always made sure we were having a great experience and would get us anything we needed.

We had a terrible experience at this hotel. We were hassled by the management every day for hours - and were lied to. They made us pay VAT which we weren't supposed to pay since we are not residents of Israel. They told us it'll get refunded at the airport, which we discovered was not the case. The front desk was often unmanned and the clerk was hiding from us in the back room. The cleaning service threw away my ear plugs. At the breakfast the waiters were hovering over the whole time and the plates with food would disappear when we would get back to the table. The manager of the hotel kept disrupting our breakfast with I'm so nice how can I help you intrusions. No peace. Do yourself a favor and find yourself a much nicer hotel.

Exceptional service. Amazing accommodations. If you get the right room you can get a view of the Old City. Food is amazing. The wait staff is impeccable. Simple statements for simply great service.

The staff in the dining room is professional & very accommodating. Every morning, the Food & Beverage Mgr greeted us warmly & attended to our needs. He went out of his way to ensure that all was to our liking.

Amazing hospitality! Friendly and very accommodating service from the front desk (Bashar especially) clean and spacious rooms and 5 star level breakfast everyday. Location wise you can walk to Old Jerusalem in 15 minutes! Highly recommended I will stay there again :)

The hotel location is far from the old city and the city's center close to Yes planet and the Greek Orthodox monastery (close to visits). The rooms are old no renovation below regular hotel condition. The hotel is very basic the name is distracting far from the boutique standard. Variety of food dishes is minimum, normal taste no special flavor in regards to food

You can take a 10 minute direct walk to the Jaffa gate or a 30 minute scenic walk (see photos). The location of the Dan Boutique is its number one feature. I have never encountered such friendly (and professional) staff. The hotel is super clean and the buffet breakfasts, lunch and dinners are great. We stayed during Pesach and will definitely come back again. Great hotel if you want to explore Jerusalem.

Great location, although amenities are bit old. I want to give thanks to the staff who work there, who are all very nice and helpful. Special thanks to the valet guy, who helped me take a call in Hebrew to deal with a taxi issue, as the driver didn’t speak English. I was in a rush to head to the airport so I didn’t get a chance to ask his name, but thank you so much for the help.

We arrived as a large group on a Jerusalem holiday. Being a holiday the hotel didn't have a full staff. They only had one bellhop to deliver luggage to 42 guest. Mohamed was that bellhop. He got all the luggage delivered with a smile and a warm greeting to everyone that answered their door. Afterwards he took time to answer so personal questions I was asking about his faith. He did his best to make sure I was satisfied with his answers. And after about 20 minutes of talking we agreed to continue our conversation tomorrow. It was at that point he let me know his shift ended while he was delivering the luggage, but he didn't want to leave without taking time to answer my questions

Great hotel. Booked it thinking it was really close to the old city but a little bit further than I would have liked. I don't observe Passover and the hotel was geared to those that do. Breakfast was OK but not for me as I don't have religious dietary requirements. Wish I had known that ahead of time but otherwise a great hotel with great staff. A bit of a billing issue since I had to unfortunately leave a few days earlier but hopefully it will get corrected. Staff was helpful and tried to help the billing issue but a lot of erroneous information was given to me from various different people. I don't believe it was intentional just lack of knowledge.

I really loved the hotel, the staff, the food and the location. I would give the room more stars if it had a hot tub and a personal masseuse but maybe next time! We were made to feel very welcome from our first interaction (security guard) setting the tone for a very relaxing stay throughout. There was an excellent complimentary walking tour, which I thoroughly enjoyed despite being culturally challenged. Last but not least there was plenty of parking in the secure private car park

I’m not very easy person to please but with this hotel I can’t say anything bad. From the day we are arrived to our last day at the hotel everything was top experience, costumer service, clean rooms, breakfast/dinner top notch. Location is perfect for local shops and walking to the Old City and view is amazing from rooms and roof top lounge;. Highly recommended!!!!

We stayed here in this hotel for 9 days and we had a pleasant staying. Our rooms were always clean, beds were very comfy, and breakfast was delicious with a variety of food😋. The location was great. Spacious lobby with comfy seats and bar next to it. You get a spectacular view from the city of Jerusalem from the 4th floor terrace.

Okay, we have been staying here for a few days and I think this hotel deserves a review that is more complete than most of the ones you see here. First things first: - This is not a “boutique” hotel, despite the name suggesting that it is. When you think of a “boutique” hotel, you generally think of a small and trendy place, maybe in a hip part of the city. This is a huge hotel with a building you can see from across town. - It’s not a 4-star hotel, despite being labeled as such on Google — maybe a strong 3 star. - It’s not an upscale hotel, despite the parent company’s clear attempt to make it that. Now the specifics: - Location: 2 out of 5. It’s not technically speaking far from the old town, but it’s on a hill. So you’re going to be walking downhill first and then uphill if you are going to the old town (and I assume you are, since, well, what else is there to do). This gets old very, very quickly. The hotel is also on a busy road which is not exactly convenient for walking, and sidewalks are narrow. No real convenience stores nearby. You do have the First Station area close by, but it mostly seems to consist of mid restaurants and mediocre mall fare. - Service: 5 out of 5. Every review here has mentioned service being amazing and it absolutely is, with every staff member we have interacted with being incredibly helpful and willing to follow up and actually resolve any issues. It’s the sole reason why this review is a 4-star one — if service wasn’t exceptional I’d give this place two stars at best. - Cleanliness: 5 out of 5, although it’s kind of a mixed bag. Linens and bedding are exceptionally clean, and rooms are also very clean. The impression I get is that the staff is trying hard to keep everything clean to the best of their ability and it’s not possible because — - Amenities: 1 out of 5. Because the hotel is really old. Like very, VERY OLD. 1970s old. It is in fact incredibly dated. Every piece of furniture, as I mentioned, is stained somewhere. Every carpet is stained. Every chair and couch has threads coming out of it. Every dining room chair and table is scratched. Even the silverware is old. Worst of all is the fact that, even though amenities are present as listed, they are so old that they can be an inconvenience. For example, the AC doesn’t seem to have a thermostat, so it will just keep cooling a room until you become an icicle. And it only has two settings (as explained to me by a very helpful maintenance person), both of which are cold. The markings on AC dials are worn off from age, so good luck figuring that out. There are no fans in bathrooms, so you have to deal with the moisture. The TVs are as thick as an encyclopedia. There are only low-loft pillows, which is strange for a supposedly 4-star hotel as you usually have a mix of low and high loft pillows available. It’s impossible to take a bath because the plug is too small for the drain. The umbrella on the sun deck area is broken and unsafe. You get the point. It’s too old. - Ambiance: 2 out of 5. The feeling I get is that the Dan company which owns this place has tried to renovate, but has decided not to spend a lot of money on it. So what they seem to have done is 1) put fancy soaps and shampoos in the rooms, which is nice but doesn’t quite help and 2) use student animation projects around the hotel as decorations. The latter decision is profoundly weird and off-putting, because some of the animations are quite frankly unpleasant PSAs. - Breakfast: 2 out of 5. It’s not terrible, it’s just not that good. Veggies and fruit are stale, there are very few food options, the dining room has flies, it’s impossible to find a clean glass. It’s a $30 option per day iirc, but it’s like $7 worth of food. One last thing that isn’t mentioned in other reviews is that this place seems to be geared towards religious folks (maybe why there is no meat at breakfast). Overall I don’t think it’s worth the asking price. I’d advise booking this only if you don’t mind the cons and it’s on a deep discount. In hindsight booking this one was a mistake.

The hotel was very nice and in a great location. The rooms were decent and clean. I have to give Neal a special thanks for his amazing service he's the man to go to for anything and always willing to help with whatever small or big as he knows what he's doing . Definitely ask for him for any recommendations you might have or any help you need with whatever. I travel a lot and it's rare to find someone as welcoming as Nael, so a big thank you to him.

In addition to the wonderful hospitality experience, we had a great surprise! The hotel offered its guests a free tour on Saturday morning guided by Oded Amitai. It was a particularly interesting walking tour that concentrated on heritage sites for all religions and beyond information, focused on insights from the past that are still relevant today.

Dan Boutique Jerusalem it’s a really nice place to stay. The location is really good with several buses available just a one block. Also you have 20 min walking to the old city, and it’s near to the first station and the new bridge. The staff is really very friendly, especially Bashanth and Nael, who have always been attentive to help us with everything we need, but all are super! I hope came back to Jerusalem and to the Dan Boutique.

A wondereful hotel! we have been here many times in the last 6 years. the location is the best in Jerusalem and the prices are amazing for the location and service. Israeli breakfast is great. its small Botic and very friendly. even though on the main street- its quiet in rooms. there is also easy parking and free parking in area if needed. we loved it. staff very friendly and accomodating! there is an amazing terrace on the 4th floor with the most beautiful view of the city.

We stayed 5 nights, and were delighted with the experience. Situated close to the Old City, the location allowed us to venture by foot to so many amazing sites. We were travelling as part of a group and everyone loved the convenience of eating together in the dining room. The breakfast was amazing, as was the delectable choices for the dinner buffet. The rooms were comfortable (although a little small as we stepped around our luggage), but we slept well and felt rested for each days’ adventure. We would gladly recommend this hotel to anyone looking for an affordable and welcoming stay.

Our group stayed at this hotel for 4 nights of our trip. Other than the location (great) this hotel doesn’t have much going for it. Specifically the service and food in the dining room, as well as the bartender (the single most rude man that I met in Israel). There was no one available in the dining room to clear away dirty plates, or help with keeping the food areas clean. The salad was the only thing that was edible as the “meats” were unidentifiable. The only exception was our last night there, which was Shabbat, and they had a brisket that was pretty good. The salads were used for dinner and you saw the same good at breakfast. The rooms were just OK. But please don’t look under the bed! Filthy. If you have another option, take it! .

Wonderful stay, nice & wide selection for breakfast & dinner. Friendly & helpful staff especially Efrat at front desk & Samar at dining hall. Balcony has a strange design which leads to 2 rooms on either side.

We've been for 1 night with all our close family - we took 15 rooms, I must say that we have enjoyed every minute of our stay...the rooms, the stuff, the service, the food, the location (which is very close to the west wall, all station and more)...everything was outstanding and exceeded our expectations.... breakfast was better than 5 star hotels...all was freshly made, dinner was also great, all was well organized...we will definitely come to stay again and very much recommend staying here.... thanks again Dan Boutique stuff.

Nice place to live for covid 19 quarantine. The health ministry has facilitating so much even for foreigners.

Waleed has been an excellent host! The food here has been very good. When we report problems they are attended to quickly. Thank you for a very good stay

The staff go above and beyond for every single thing you might need. Waleed at the bar was fantastic, creative and great cocktails. Ahmed at the front desk was also attentive and lovely. A great hotel and a great place to stay.

Horrible management and customer service. Hotel scams non-resident tourists by charging an extra "VAT" 17% PER PASSENGER, while this is illegal for non citizen visitors, and completely dishonest. They call it "Hotel Policies". General Manager is awful at solving any issues, or making up for this unfair extra charge (with literally anything). FYI This is not a "boutique" hotel... its a pretentious hotel chain that doesn't get what Hospitality means. Avoid it! Any other boutique hotel will have better service than this. Breakfast is good though.

Disinterested staff (except Rena at Front Office) that took FOREVER to come to a table, answer a question or offer a cocktail (when we were the only clients in the bar). Noisy guests in hallways until midnight, with kids playing soccer and shouting. The ultra-orthodox demonstration on the day of arrival pinned my party to the hotel for a full day - we felt EXTREMELY vulnerable.

Very professional Booking process. Wonderful and pleasant stay. Clean and nice rooms. Nice food. Empressive Service from all differentdepartments. loyal and Cooperative Staff especially vega, joseph, Mike, Nafez and waleed.

I had a wonderful stay at Dan Boutique! I stayed for 7 nights and felt very well taken care of. Upon checkin I was upgraded and that was just the beginning of a great stay. The breakfast manager always welcomed me with a warm smile and an offer to make my latte. Rakefet, the general manger introduced herself to me and made sure I had everything I needed. The room was super comfortable and quiet. The location is great! Walking distance to the old city and other fun parts of Jerusalem. I would definitely return!

I had the great fortune of staying at the Dan Boutique Hotel last week, and I was very impressed with the spaciousness of my room, the quality of the linens and furniture, the top-notch service, and the fantastic breakfasts. Not only does the Dan Boutique have a phenomenal Jerusalem location with amazing Old City views, but they also did a phenomenal job of making me feel like this was home.

Not my first time their. Everytime is better than other. The hotel locates near Mitham Hatahana so there is plenty places for eating and drinking at every hour that you go there. There is also a lot of bus stops in 100 meters distance so you can go wherever you want in the city. Rooms are clean, beds are very comfortable and there is a lot of space in the shower. Just remember to ask for room at the fifth floor because you can see the old Jerusalem city view at night from room windows and it is a beautiful site to see. For breakfast there is a veriety of food, hot drinks and cold one. The stuff where friendly and help us with all our needs. We definitely was happy with choosing to come back again here.

Waleed was so personable and caring he was so kind wen he ran out of glasses to make sure we had a large beer he is a great asset to your hotel!!!!!and I think he takes his job very seriously he gets a 5 star from me

Good location. Nice staff with no experience. Everything else is below average. Old infrastructure with low maintenance. Low value for money..

Excellent hotel! The service is great, and the location is very good. Vega does a wonderful job with handling groups coming in, very welcoming and professional!! The rooms are super clean and spacious. The dinning room is always clean and the service is great, the only downside is that there is very little food option.

The employees were all friendly and helpful. The room is simple and very comfortable. Breakfast was plentiful with all kinds of sweets, salads, egg dishes, fruit and different styles of coffee and lattes. They did serve dinner at the hotel and there was food at the bar but we did not partake of it. It was a very close location walking to the First train station where there are other restaurants and vendors. it is a 20+ minute walk to the Jaffa gate Of the old city.

I was very pleased with the Dan Boutique Hotel. Great location! Great food! Wonderful service! Ask especially for Ismael or Alae. The rooms are spacious and comfortable and clean. You cannot go wrong staying at this hotel.

Nael took us on a tour (since we had to cancel our Covid era reservation). The Dan Boutique is elegant, contemporary and seems to have all the amenities you would want to have a comfortable stay in Jerusalem. Great central location!

Clean room, friendly staff, amazing food. Adam the bartender was exceptional and quick to respond to drink requests, and friendly to all the patrons. Would stay here again

I was so happy staying at the Dan Boutique Hotel. The highlight of my time there was visiting the hotel bar. At the bar there was the most delightful barmaid (female bartender) named Rachel. Rachel was a pleasant soul, with great and fluent English. It felt like for her, serving me was a pleasure. She did everything with a huge smile and did everything so my experience will be delightful. She went on and beyond with everything giving me tour advice, cool places to visit in Jerusalem that only the locals know, and of course the service was amazing. I recommend you to visit the bar if you are staying at the hotel and enjoy an amazing talk with this fabulous person. Of course that at the end of my stay I left her a nice tip which she more than deserved!

We loved our stay at the Dan boutique. Everything is very tidy and comfortable. The food was delicious and the people are so kind and caring. We would come to this hotel again and it added to our great experience in Jerusalem. The bonus is the old train station next-door converted into restaurants and coffee stands. That was a big plus!

5 nights at this hotel. Loved it! Great service - friendly, competent, helpful staff. Room was clean, quiet, spacious. Loved the fact that the windows opened so I could sleep under the breeze not the air conditioning. Location is brilliant. Gym is small, but adequate. Overall couldn't ask for better at the price.

I had an exceptional experience at the Dan Boutique Jerusalem Hotel. Undoubtedly, the standout feature of this hotel is their impeccable service. Throughout my stay, every staff member displayed a genuine willingness to go above and beyond, ensuring that my comfort and enjoyment were paramount. The room itself was both spacious and spotlessly clean, providing a delightful sanctuary after a busy day. As I was in town for work, the added convenience of having breakfast available for purchase at the hotel was a welcomed perk. Moreover, the hotel's location proved to be ideal, with easy access to various restaurants and cinemas within walking distance. Having experienced such remarkable hospitality, I have no doubt that when I return to Jerusalem, I will choose to stay at the Dan Boutique Hotel once again. It also perfectly accommodates those who wish to explore the city through tours with convenient pick-up arrangements. For anyone seeking a memorable and hassle-free stay in Jerusalem, I wholeheartedly recommend this exceptional hotel.

This hotel is a hidden gem in Jerusalem and we always choose to stay here. The rooms range in size but many of the rooms above the basic room are generous sized. The rooms have always been clean and the room we just stayed in this trip had new laminate flooring instead of carpeting so it felt super clean. The service is great, breakfast buffet generous and feels clean. Omar in reception was very helpful to us. The manager is available and eager to be of service. I highly recommend.

We arrived a couple hours early before check-in. The gentleman at the desk took our name and explain to us when our room would be ready. Naël and the Omar took our suitcases and took care of them until I room is ready, and when it was ready they took us to our room.! hey, what’s your name? I gotta get you an Hey, what’s your name? I got to get you in here Omar OK Everyone was helpful and friendly and treated us to a drink in the bar area while we waited for our room. Niel and Adam and the customer relations lady were all very helpful and friendly. We are pleasantly surprised at the friendliness and helpfulness of everyone here!!