1/5 HELEN V. 1 year ago on Google • 13 reviews
I
have
been
shopping
at
the
store
for
years.
Me
and
my
relatives
too.
Anything
I
wanted
for
children's
clothes
or
gifts
or
for
my
children
I
bought
them
there.
Not
even
a
month
ago
I
got
a
jacket
for
my
son.
The
zipper
was
sticky
from
the
beginning
and
yesterday
it
finally
broke,
three
teeth
came
off
the
zipper.
I
went
today
and
mentioned
it
and
they
wouldn't
take
the
jacket
back
even
though
it
was
less
than
a
month
old.
The
answer
was
that
because
the
teeth
were
gone
the
factory
wouldn't
accept
it,
I
had
to
go
over
it
from
scratch
to
put
some
vaseline...
so
it
wouldn't
stick!
Not
to
change
it,
but
to
put
vaseline
...
I
understand
that
the
zipper
may
break,
I
understand
that
the
factory
may
not
accept
it,
but
for
the
customers
who
have
supported
the
store
for
years,
I
think
you
have
to
serve
them.
Total
disappointment,
they
probably
don't
care
about
their
regular
customers
and
don't
even
care
to
keep
them.
A
real
shame.
I
thought
I
could
help
because
I
am
a
long
time
customer
and
the
jacket
was
new.
I
don't
think
you
respected
me.
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