Universal Cafe image

Universal Cafe

Restaurant

😠 Ridiculously expensive and extremely unfriendly owner and staff. Waited for an hour for our order to be taken People often mention hotel, good, nice, service, Good, excellent, pizza, owner, expensive, Italian,


Address

HGGV+3V8، شارع بادي أبودقن, Khartoum, Sudan

Contact

+249 91 230 7796

Rating on Google Maps

3.70 (44 reviews)

Open on Google Maps

Working Hours

  • Wednesday: 8 AM to 11 PM
  • Thursday: 8 AM to 11 PM
  • Friday: 1 to 11 PM
  • Saturday: 8 AM to 11 PM
  • Sunday: 8 AM to 11 PM
  • Monday: 8 AM to 11 PM
  • Tuesday: 8 AM to 11 PM

Featured Reviews


Frequently mentioned in reviews: hotel (28) good (19) nice (12) service (11) Good (9) excellent (8) pizza (8) owner (7) expensive (6) Italian (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Abdessalem d. 6 years ago on Google
    Ridiculously expensive
    4 people found this review helpful 👍

  • 4/5 Oscar I. 5 years ago on Google • 104 reviews
    Nice and serene spot to grab a good espresso while exploring Khartoum.
    2 people found this review helpful 👍

  • 5/5 Julian M. 3 years ago on Google
    man, this place is so good the owner is so pretty very nice super cool place and the food looks so pretty and the owner is pretty and so cool the food is very good and the owner is pretty. 999
    3 people found this review helpful 👍

  • 5/5 shihab a. 3 years ago on Google
    (Translated by Google) Excellent services .. very clean .. elegant treatment .. excellent location. (Original) خدمات ممتازة .. نظيف جدااا .. تعامل راقي .. موقع متميز .
    3 people found this review helpful 👍

  • 5/5 Zakaria H. 2 years ago on Google • 187 reviews
    Super cosy Italian cafe in Sudan. If you are looking for a nice place, good pizza and away from the noisy city, this is your spot! I highly recommend it!

  • 5/5 Medo M. 3 years ago on Google
    (Translated by Google) An excellent hotel on all levels (Original) فندق ممتاز على كافة المستويات
    2 people found this review helpful 👍

  • 4/5 Jeff R. 4 years ago on Google
    Warning: cash or local CC only. No foreign CC's accepted! A great facility though with views over both Niles and city. Somewhat pricey in the comparative market of 5☆ facilities.
    2 people found this review helpful 👍

  • 4/5 Mohamed M. 4 years ago on Google • 8 reviews
    Ridiculously expensive, easily 700+ SDGs per person. But the food is great though. The "Hot" pizza is amazing and the white sauce pasta is great as well. They don't accept credit card payments, only cash. The food takes about 40-50 mins to prepare. Make sure to sit under one of the umbrellas they have to avoid birds doing their business on your menu/food lol.
    1 person found this review helpful 👍

  • 1/5 Hemal B. 3 years ago on Google • 3 reviews
    Very poor service. Waited for long time to give the order and after that Waiter comes to us and tell us that there is too much rush and it will take long time to prepare the food. Same thing he could have told us before rather then kept us waiting. Although only 3 tables were occupied
    1 person found this review helpful 👍

  • 5/5 Paul K. 5 years ago on Google
    Good resto, Italian cuisine. May be a bit expensive.
    1 person found this review helpful 👍

  • 1/5 Peik B. 4 years ago on Google
    Their opening hours are very unreliable
    1 person found this review helpful 👍

  • 5/5 alishka n. 3 years ago on Google
    (Translated by Google) Very nice hotel and excellent service (Original) فندق جميل جدا والخدمة ممتازة
    1 person found this review helpful 👍

  • 5/5 malaz y. 3 years ago on Google
    (Translated by Google) If you want to have wonderful memories, you should visit this beautiful hotel at the end of this different year. I would like to thank the hotel in general and thank the reception in particular. I have had wonderful unforgettable days in it and you have distinguished it to stay in my zakerta forever. Thanks all thanks to the princess at the reception, Asim at the gate and also the boy Al-Khalouq Hisham, I wish you continued success and we will return very soon (Original) اذا اردت ان تكون لك زكريات رائعه عليك بزياره هذا الفندق الجميل في نهاية هذه السنه المختلفه اود شكر اصطاف الفندق عامة وشكرا الاستقبال خاصه لقد كانت لي فيه أيام رائعه لا تنسى وانتم ميزتموها لتبقى في زاكرتي للابد الشكر كل الشكر اميره في الاستقبال وعاصم في البوابه وأيضا الفتى الخلوق هشام أتمنى لكم دوام التوفيق ولنا عوده قريبا جدا
    1 person found this review helpful 👍

  • 5/5 قاسم �. 3 years ago on Google
    (Translated by Google) I hope to enjoy staying with me, my wife and my daughter (Original) اتمني ان احظي بالاقامه به انا وزوجتي وبنتي❤️
    1 person found this review helpful 👍

  • 5/5 Mutasim N. 3 years ago on Google
    A very excellent and distinguished hotel that offers many excellent services and who are of the same service and the staff is excellent, I thank especially the deputy reservations Miss Marwa Hatem and in the gym I thank the team of the gym Mustafa, Hashem
    1 person found this review helpful 👍

  • 5/5 Haneen Y. 3 years ago on Google
    Marwa Hatim We'd an amazing experince at the hotel with stunning support from Ms. Marwa Hatim and great help of upgrades and joyable health care sevices.
    1 person found this review helpful 👍

  • 4/5 tokyo j. 5 years ago on Google
    Really decent for what is available in khartoum.
    1 person found this review helpful 👍

  • 4/5 agostino z. 4 years ago on Google
    (Translated by Google) A corner of Italy in khartoum (Original) Un angolo di Italia a khartoum
    1 person found this review helpful 👍

  • 5/5 Mohammed H. 4 years ago on Google • 52 reviews
    They don't accept card so you are expected to pay in cash.. I've been a regular customer for 12 years now and they have maintained quality through the years.. I love the food the most authentic Italian restaurant in town.. the owner is the chief and he is working alone ( such a nice gentleman) so expect your service to take a bit longer than usual.. but worth it

  • 5/5 Sean W. 4 years ago on Google • 4 reviews
    Have been to Universal Cafe several times over the past 6 months and can enthusiastically say that the whole set up is wonderful. They have a great outdoor dining area, covered by lots of trees and interspersed with gardens. I was told that it is Italian-managed and that authentic ingredients are brought in from Italy... and it shows! Everything we have had there has been delicious - pizza, pasta, you name it. It's a bit more expensive than other pizza establishments, but you're paying for the quality. Highly recommended.

  • 5/5 Gs A. 3 years ago on Google
    This is wonderful hotel and good condition also beautiful view

  • 5/5 Mohammad A. 3 years ago on Google
    Good Place For Tourists

  • 5/5 so b. 3 years ago on Google
    Very good hotel

  • 5/5 Moe S. 3 years ago on Google
    Best hotel in khartoum, really loved it.

  • 5/5 احمد عبد �. 3 years ago on Google
    (Translated by Google) The most beautiful hotel (Original) أجمل فندق

  • 5/5 mohammed E. 3 years ago on Google
    nice hotel

  • 5/5 اسامة �. 3 years ago on Google
    (Translated by Google) Nice hotel overlooking the Nile (Original) فندق جميل ومطل علي النيل

  • 5/5 Rio D. 3 years ago on Google
    Very well hotel and comfartable room

  • 5/5 MD ikrar K. 3 years ago on Google
    Very good hotel

  • 5/5 Asaad K. 3 years ago on Google
    love the the place, lovely view with quite beautiful environment and awesome staff

  • 5/5 Pritam C. 3 years ago on Google
    Amazing hotel and comfortable room

  • 5/5 Mondal M. 3 years ago on Google
    Good hotel

  • 5/5 Ferdinand M. 3 years ago on Google
    This hotel is good, beautiful, very clean,and nice to stay with family and friends...

  • 5/5 Olaa K. 3 years ago on Google
    Love it

  • 5/5 Being H. 3 years ago on Google
    This one good service when I visit last time

  • 5/5 Tabish A. 3 years ago on Google
    Good hotel Good restaurant

  • 5/5 ahmed S. 3 years ago on Google
    (Translated by Google) A top hotel in creativity and excellent service (Original) فندق قمة في الابداع وخدمة ممتازة

  • 5/5 bkore b. 3 years ago on Google
    (Translated by Google) Great hotel and excellent services (Original) فندق رائع و خدمات ممتازة

  • 5/5 Julian M. 3 years ago on Google
    (Translated by Google) Very nice chef, very nice good food (Original) جميل جدا والطاهي جميل جدا طعام جيد

  • 4/5 osman f. 4 years ago on Google
    (Translated by Google) Pizzas are delicious, but the prices are high, a service fee, tax, etc. When added, you pay twice the price. (Original) Pizzalar lezzetli ama fiyatlar yüksek, bi de servisi ücreti, vergi vs. eklenince iki katı fiyat ödüyorsunuz.

  • 4/5 S. T. 3 years ago on Google
    We visited this little Cafe to have pizza and Italian ice-cream. The pizza was delicious, not something extraordinary, but the crust was good. I liked the veggie pizza more than the four cheese. The Gelato was not that flavorful. The owner is originally Italian and a very kind person. The garden is amazing! Perfect atmosphere.

  • 1/5 صلاح �. 4 years ago on Google
    (Translated by Google) Beautiful (Original) جميله

  • 5/5 Emy A. 4 years ago on Google
    (Translated by Google) I love pizza as much as the cake! (Original) Pizzasını da kekini de çok sevdim!

  • 5/5 Jean-Luc F. 4 years ago on Google
    Very nice place, and a piece of Italy in Khartoum.

  • 4/5 Dunia B. 4 years ago on Google
    Good place to eat in Khartoum, suitable for internationals

  • 5/5 Mohmed A. 5 years ago on Google
    (Translated by Google) One of the most luxurious restaurants in Khartoum but expensive (Original) من افخم المطاعم في الخرطوم لكنه غالي السعر

  • 4/5 MohAmedalhafiz A. 6 years ago on Google
    (Translated by Google) Excellent and great service (Original) ممتاز وخدمه رائعه

  • 5/5 S2D PURE T. 3 years ago on Google
    I m really happy your service .next tyk I will come here and stay in same hotel

  • 5/5 Mukarrm H. 3 years ago on Google
    Best hotel when i visit sudan and houskeeping also provide good service

  • 5/5 mohamed a. 3 years ago on Google
    The best hotel to stay at , its elegant. with the best view in town . Staff are very friendly and welcoming specially Musa and Salma 😊 thank you Corinthia and all the staf. Will stay there again sure

  • 5/5 Manoj R. 3 years ago on Google
    Good hotel for injoy with family in sudan last visit

  • 5/5 Ahmed B. 3 years ago on Google
    I came to egypt air office to change my ticket , but I liked the organization and the cleaness , I’ve already been to the restaurant and it’s really a nice place

  • 5/5 osman a. 3 years ago on Google
    (Translated by Google) Excellent in their handling Especially Miss Marwa Hatem, we found her elegant treatment in all our dealings with her (Original) ممتاز في تعاملهم بالاخص الانسة مروة حاتم وجدنا منها تعامل راقي في كل نعاملنا معها

  • 5/5 Omar S. 3 years ago on Google
    (Translated by Google) One of the most beautiful places I have walked to .. Very nice (Original) من اجمل الاماكن المشيت ليها.. جميييل جدا

  • 5/5 Ozaz S. 3 years ago on Google
    (Translated by Google) Waaaaaw (Original) Waaaaaw

  • 5/5 غاده �. 3 years ago on Google
    (Translated by Google) I love this place very much and I wish the staff good luck (Original) احب هذا المكان جدا واتمنى التوفيق لموظفيه

  • 5/5 Samoha M. 3 years ago on Google
    (Translated by Google) Hello! (Original) روووووووعه مبااااالغه عنوان الفخامه والحياه الراقيه

  • 5/5 Hraka A. 3 years ago on Google
    I like this hotel very much and I will come back again soon

  • 5/5 mogahed a. 3 years ago on Google
    Corinthia hotel is emazing and I like this place

  • 5/5 Ahmed O. 3 years ago on Google
    (Translated by Google) very good (Original) جيد جدا

  • 5/5 sameh s. 3 years ago on Google
    (Translated by Google) A good, classy and calm place (Original) مكان جيد وراقي وهادي

  • 5/5 Laadla A. 3 years ago on Google
    Good hotels best when I was there

  • 5/5 Mark Anthony Dela C. 3 years ago on Google
    Good hotel good accomodation and good staff

  • 4/5 Abeir E. 3 years ago on Google
    Used to be a good hotel , but now !!!!! Its very obvious no maintenance at all. Though I like their indoor pool

  • 1/5 Nada A. 5 years ago on Google • 1 review
    Ridiculously expensive and extremely unfriendly owner and staff. Waited for an hour for our order to be taken
    4 people found this review helpful 👍

  • 1/5 nada k. 5 years ago on Google • 1 review
    We had to wait 40minutes while everybody around us was served, even guests that came after us, just to be told the owner is busy and we need to wait some more. After complaining and waiting another 15’ he told us they have no ice coffee Only hot coffee l.. but others were drinking cold drinks.. WITH ICE. But they were foreigners so... complete disrespect.
    3 people found this review helpful 👍

  • 4/5 Sylvie D. 2 years ago on Google • 2 reviews
    Very nice place with a georgous garden , good food , friendly service
    1 person found this review helpful 👍

  • 5/5 Patricia F. 6 years ago on Google • 1 review
    Best food in town. Some might say a bit pricey but totally worth it. Real Italian food :)


Call +249 91 230 7796 Open on Google Maps

Amenities


  • Offerings
    • ✓️ Coffee
    • ✓️ Small plates
    • ✓️ Organic dishes
    • ✓️ Healthy options
    • ✓️ Late-night food
    • ✓️ Vegetarian options
  • Accessibility
    • ✓️ Wheelchair accessible seating
  • Dining options
    • ✓️ Lunch
    • ✓️ Dinner
    • ✓️ Dessert
    • ✓️ Seating
    • ✓️ Breakfast
  • Service options
    • ✓️ Dine-in
    • ✓️ Takeout
    • ✓️ Outdoor seating

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