Posto Bella Resort image

Posto Bella Resort

Restaurant β€’ Bar β€’ Hotel

😠 The epitome of what not to do when it comes to service. Extremely disappointing stay, I will not be back. Some of the worst service I’ve experienced, with the exception of 1 or 2 staff who tried. Such a shame having a decent location tainted by horrible customer service. People often mention service, good, great, customer,


Address

Plot 1957, Kilungule St, Dar es Salaam, Tanzania

Website

www.postobellaresort.com

Contact

+255 762 444 414

Rating on Google Maps

4.20 (279 reviews)

Open on Google Maps

Featured Reviews


Frequently mentioned in reviews: service (9) good (7) great (7) customer (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 4/5 Quadirs255 1 year ago on Google
    It's a nice place to chill out with family/ friends/ loved ones. Just make sure you do have some reservations before uende or else utaboeka. at the entrance you’ll be given a coupon (20k @adult). wako na vyakula vizuri just limited choices kwa sisi waswahili😊 otherwise ni pazuri sana. ps wako na vyumba vizuri pia took some few pictures
    7 people found this review helpful πŸ‘

  • 1/5 Stephen M. 1 year ago on Google β€’ 185 reviews
    As a person who has been to many places before, this place gave me one of the worst customer care experiences I have ever experienced. Too bad it came straight from the manager. Please change the manager. The place is dope, but customer care matters. Communication and how we communicate matter. I had to cancel an accommodation plan.
    3 people found this review helpful πŸ‘

  • 5/5 JIFUNZE N. 1 year ago on Google
    It's a cool and very fine to hang out per day and night! They have good and humble waiters and waitresses!
    5 people found this review helpful πŸ‘

  • 1/5 NEASH 11 months ago on Google β€’ 20 reviews
    It is such a shame that this beautiful place has horrible customer service worsening from day 1 all the way to day 4. Disappointing to order for fresh juice and what you get is overly diluted and obviously not fresh.
    3 people found this review helpful πŸ‘

  • 2/5 Uniquely O. 2 years ago on Google
    On arrival, No hostess come to great, nor show me the table nor gave me any support. I approached 2 pretty girls but rude and whispering at the reception, I had to wait for a hour to get served. Resort need to hire girls who are polite and know whats customer care is all about. First impressions of employees not good. Place is great and romanic. Those ladies ruined my day
    2 people found this review helpful πŸ‘

  • 1/5 Veronica Mihambo (. 2 years ago on Google
    Servers not very serious. If you are not careful they add yr bill without shame.
    1 person found this review helpful πŸ‘

  • 5/5 Joseph Kimaryo (. 2 years ago on Google
    Nice place for a meeting, kids playground plus swimming pool,,, the environment is neat. I love this place i quite and good for refreshment both weekdays and weekend
    1 person found this review helpful πŸ‘

  • 5/5 Charles C. 1 year ago on Google
    Superb. Great service, nice location. good swimming pool, great environment, nice food, very big rooms. Cosy and great place if you want to get away from busy city life. Price is reasonalble and great customer care.
    1 person found this review helpful πŸ‘

  • 5/5 AWESA C. 1 year ago on Google
    I enjoyed the view,very cool with no unnecessary noices ,the swimming pool is so mwaaaa,very calm & good hospitality
    1 person found this review helpful πŸ‘

  • 5/5 Mally N. 1 year ago on Google
    I had one of the best moments in this resort.... can't forget the beauty of the place with the most welcoming quality services.
    1 person found this review helpful πŸ‘

  • 4/5 Imelda R. 2 years ago on Google
    Great chilled vibes, an awesome getaway from the city's hustle and bustle. The food was great too, I could eat their vegetable fried rice 10 times over, the pork ribs and chops were also scrumptious!
    1 person found this review helpful πŸ‘

  • 5/5 Ceasar M. 2 years ago on Google
    The good place for family and friends - For delicious food, drinks, rooms, swimming pools and maximum security

  • 5/5 Emma T. 2 years ago on Google
    A very nice place. Good services, delicious food, quiet & clean environment. I loved the place!

  • 5/5 Harris D. 2 years ago on Google
    Exquisite and a delightful place, especially for gathering or any kind of event with soothing environment where people of all ages can enjoy The food delicacies are to die for..keep it up

  • 5/5 Neema M. 2 years ago on Google
    The place is so romantic,i appreciate of how your maids treated us especially Rose. The food was so delicious...keep it up!

  • 4/5 Ntevona M. 2 years ago on Google
    Beautiful place with better service. You won't regret being there

  • 5/5 myco m. 2 years ago on Google
    Looks like just in the pictures, Very beautiful clean place. Good and delicious food

  • 1/5 Daniel G. 11 months ago on Google β€’ 1 review
    The epitome of what not to do when it comes to service. Extremely disappointing stay, I will not be back. Some of the worst service I’ve experienced, with the exception of 1 or 2 staff who tried. Such a shame having a decent location tainted by horrible customer service.
    7 people found this review helpful πŸ‘

  • 1/5 Naj I. 4 months ago on Google β€’ 1 review
    VERY DISAPPOINTED! BIRTHDAY PARTY DESTROYED! YOU ACT LIKE A MEMBER/V.I.P. CLUB BUT IN REALITY EVERY DAY CARE CENTER IS MORE PROFESSIONAL THAN YOU! YOU ARE LIGHT YEARS AWAY FROM DEFINING CUSTOMER SERVICE! NO EDUCATION = NO COMMON SENSE! IF THIS IS YOUR WAY OF DEALING WITH CRITICISM (ABSOLUTELY RUDE AND UNPROFESSIONAL), YES I CAN SHOUT LOUDER!
    1 person found this review helpful πŸ‘

  • 1/5 Farry De S. 4 months ago on Google β€’ 2 reviews
    Reservation was done for lunch, as we arrived, nothing was ready and no one to meet and great. Paper menu not available, you had to scan to get the menu. After finally ordering food, it took more than two hours only for the food to arrive with one order missing (out of kuku). Steak was like rubber. We eventually called the manager who pretended to be absent, but she was around! After a confrontation and complaint , all staff and manager disappeared. No one to see us off after such a disappointing experience! Never again! Avoid this place

  • 5/5 Edith E. 4 months ago on Google β€’ 1 review
    The place is beautiful and super as its service and food. A place you can not stop thinking of going back. Thanks Posto keep the good service. πŸ’–πŸ’–πŸ’–πŸ’–

  • 5/5 Leona M. 11 months ago on Google β€’ 1 review
    What a lovely precious stone in the middle of nowhere! On my way here I never imargined I will find such a beautiful 😍 place in Bunju! Very clean, beautiful garden, the cleanest pool in around with comfort and dry changing rooms. The place is very cool and service is classy πŸ‘Œ. The servers are as cool as the place itself. Highly recommended for lunch and dinner with the families, it's a breath-away of town noises. Will definitely come again guys! Keep it up !


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