1/5 Nafi M. 5 years ago on Google
In
desperate
need
of
cleaners
and
customer
service
training.
The
receptionist
was
extremely
unpleasant
.
She
told
my
colleague
and
I
to
stop
complaining
and
to
stop
bothering
her
...Shocking
!
The
following
are
issues
we
encountered
that
apparently
we
should
have
kept
quiet
about
:
Issue
#1
-
I
was
offered
a
room
with
an
extremely
dirty
toilet
,
I
started
vomiting
as
a
result
.The
manager
saw
the
toilet
and
changed
my
room
immediately.
Thank
you
Mr
manager
but
why
was
the
toilet
dirty
in
the
first
place
???
Issue
#2
-
My
colleague's
toilet
was
leaking
whenever
she
flushed
,
they
promised
to
change
her
room
but
then
later
refused
,
made
her
wait
outside
while
the
plumber
tried
to
fix
it.
Issue
#3
-
My
colleagues
bed
sheets
were
dirty
with
fresh
stain
,
requested
for
them
to
be
changed
,
receptionist
refused
said
there's
nothing
she
could
do
about
it
until
the
next
day
.because
she
didn't
want
the
manager
to
think
she
was
the
one
who
slept
on
them,
SMH
.
Issue
#4-
My
room
did
not
have
toilet
paper
,
requested
a
roll
from
the
receptionist
,
I
was
met
with
huffs
and
puffs
of
'why
are
you
bothering
us
so
much
'.
We
Tanzanians
still
have
a
long
way
to
go
.
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