Professional services, security first, they have free printing service if you may forget document and you have it in your E-mail, you can use their free computer connected to high speed internet with B&W printer whenever you want, parking available, many people think to get VISA is hard, but if you have serious visit or business visit, you will get Visa, otherwise, many others want to get Visa and stay there, you can understand their worry, like if in Rwanda, All peoples want to come and stay!?! 🤔🤔🤔, this can bring serious problems to Nationals and can be threat to them, i think first thing we have to learn from our government for our better future, is to haven't more than 2 Children, this will bring equilibrium in our country and will increase job opportubities

I got my passport renewed within the 2 months specified on the website. It is better to communicate through email, I found it way more helpful than calling, and the website also had useful information on passport renewal application.

Creativity is intelligence of having fun,,To think creatively, we must be able to look afresh at what we normally take for granted and increase our business skills of our country cause if we dont do it no one else will,Creativity about life, in all aspects, I think, is still the secret of great creative community!! The best way to predict the future is to create it,thats why An essential aspect of creativity is not being afraid to fail!!keep it up!!!!!!!!!!

The embassy of the United States in Rwanda is in the center of the city of Kigali and it's so good and comfortable place you can reach easily

Walking to Nairobi and back on foot is easier than getting a visa. #HardLuck😏 Edit: I change my mind.

The interior renovations look brilliant. They make the United States Embassy look absolutely magnificent. If you ever go to Kigali this is definitely worth a visit to. Be sure to take a look of the United States Embassy from across the street.

Would definitely recommend going to take a look the embassy especially if your a US citizen, 4th of July is always fun.

It was a good experience to celebrate with them

Finding difficulty replacing my passport d/t to the embassy writing on the front page of new passport when I had to take an emergency flight. Passport/government agencies in the states have told me that they weren’t supposed to write my passport but she did. & this has complicated my passport/travels d/t a loan that was paid off within 2 months. Thanks for nothing guys.

My mom passed away in March 2023 after being rejected 3 times for a visitor visa in Kigali she never got a chance to see my new family her grand kid or even me for the last five year I can’t travel because of my pending application so this has broken my heart how poorly you treated my mom a 60 years old lady being rejected to see her only child 💔💔

Its a great place with quality services and on time response

It's a very nice place.

It contains buildings of grandeur

Hi, you're helpful but am still waiting my Visa.

I love the US embassy, lots of opportunities and a welcoming environment

Not interested. #NoMore

The worst customer services I have ever seen, I did not expect such organization to operate that way , I wonder who leads this , whoever leads it , watch out your employees the way they communicate it’s backward .