1/5 Mariah B. 5 months ago on Google
I
just
moved
to
the
area
within
the
last
month
and
this
Walmart
is
the
closest
in
proximity.
I
placed
an
online
order
and
I
was
given
the
wrong
my
item.
I
came
to
customer
service
and
I
was
not
greeted.
I
explained
the
issue
and
the
cashier
scanned
my
phone
which
had
the
receipt.
She
seemed
to
have
issues
with
finding
the
item
which
we
later
learned
that
it
wasn’t
not
scanned.
She
asked
if
the
item
was
scanned,
I
said
that
it
looks
like
it
wasn’t
and
I
was
given
the
wrong
item.
She
asked
if
I
got
the
item
from
the
Palatine
store.
She
called
someone
to
help.
The
guy
came
up;
I
informed
him
what
I
believe
happened.
He,
too,
asked
which
store
I
got
it
from.
I
wondered
why
it
mattered
considering
it
was
Walmart.
I
had
my
receipt
and
I
informed
them
that
it
was
delivered.
He
then
asked
a
question
about
the
item
-
I
said
the
same
thing
that
the
item
was
4.97
and
that
I
was
given
the
wrong
length.
The
initial
cashier
interjected
and
said,
“I
asked
her
that
and
she
didn’t
say
that.
I
guess
she
didn’t
hear
me.”
I
responded,
“I
told
you
that
I
received
the
wrong
length.”
There
was
another
question
of
which
store
I
got
the
item
from
-
at
that
point,
I
asked
him
to
guide
me
on
the
Walmart
app,
so
I
could
find
the
store.
He
couldn’t
find
it.
I
came
in
wanting
to
exchange
the
item
for
the
correct
length
and
they
decided
to
just
refund
me
in
cash.
It
was
not
a
great
experience.
This
is
the
third
and
last
time
that
I
will
come
to
this
store.
The
rude
encounters
are
ridiculous.
The
lack
of
customer
service
skills
are
evident
in
this
facility.
The
initial
cashier
seemed
stressed
out
-
and
it
showed
in
our
interaction.
The
fact
that
she
would
imply
that
I
was
lying
was
off
putting.
I’ll
take
delivery
any
day
over
these
poor
interactions.