Featured Reviews


Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 2/5 Quinton N. 5 months ago on Google
    Rooms not up to standerd, very poor TV entertainment, very good service at reception
    1 person found this review helpful 👍

  • 4/5 Cathy 6 months ago on Google
    The room was clean and comfortable but the breakfast area dirty and other guests takes over your table where you try to eat and food was ice cold, it spoilt the stay, had to buy breakfast somewhere else, what a disappointment. No control. Unfortunately I won't book again.
    1 person found this review helpful 👍

  • 4/5 Davis S. 1 year ago on Google
    I enjoyed my stay at the Hotel. Excellent service

  • 5/5 Amanda P. 4 months ago on Google
    Very beautiful rooms and the view is great. Thr service is outstanding as well as the location of the Hotel. Just love it

  • 4/5 Kagiso M. 1 year ago on Google
    Awesome place and the area isn't too noisy

  • 5/5 Ntombikhona N. 9 months ago on Google
    Still staying there,I'm enjoying the stay

  • 3/5 ADJ V. 11 months ago on Google
    Struggled with door which was jammed by recent paint work. The wifi was limited to 300 MB on the first day and on the rest of the stay no wifi. The norm is to receive champoo, lotion and soap at hotels, but none at your facility.

  • 4/5 lindelwa m. 1 year ago on Google
    The rooms are open and Spacious. It's an old and pristine place with a charm. Smack bang located in a busy road and restaurants serve amazing food. Love the lunchboxes too.

  • 5/5 Mokheseng M. 1 year ago on Google
    Very clean indeed, a hotel to book yourself & family in. TV channels must be improved.

  • 3/5 yasmin .. 1 year ago on Google
    Cleanliness is a disaster, stains on the sheets, curtains and sheets, no hot water its a bit warm but not hot.. They had no vegan or vegetarian breakfast option.. but they made me a special plate when I asked for a vegan option and that was nice of them.

  • 3/5 Jacobus P. 1 year ago on Google
    Beautiful from the outside... Compared to other Hotels, the rooms need attention. There is also no standalone soap or shampoo only wall mounted soap dispensers. You only get one set of coffee and sugar at the reception desk. When staying multiple days the coffee and sugar isn't replaced. TV's are about 28inch and channels are few. Better to use laptop with netflix subscription than too use the Hotels. Plus you get limited Wifi. The plus part is you eat at the Horseshoe restaurant which offers the best food in Kimberley.

  • 3/5 burton s. 2 years ago on Google
    It is well-priced and the bedrooms relatively comfortable with a basic breakfast. They don't serve omelets for instance. The reception staff were helpful in resolving queries around things that were not working properly such as the bell at the pedestrian gate, my broken shower head and aircon. A few few adjustments and they could be better rated.

  • 2/5 Kebogile P. 1 year ago on Google
    Disagree... beds not on good condition , blankets not clean and sheets are not changed daily ..so I will rate it 2.5

  • 1/5 Gary C. 1 year ago on Google
    Two years ago I stayed here and was a great stay. How things have changed shower head broken taps sticking. I asked reception to fix it nothing happened. Friday thr 5th August. Other guest shout running about to 0300hrs. Give free breakfast on the 6th. Saturday night. Call reception 22.30 noise it stopped. 0145 off it went again. Never again!

  • 2/5 PETRUS S. 1 year ago on Google
    I'm not happy about this place, they're not really clean the rooms, shower 🚿 tub it was broken

  • 4/5 masoodah q. 1 year ago on Google
    Place is decent enough. Covers the minimum required. Could do with some upgrades but all in due time

  • 5/5 Kela Siame K. 2 years ago on Google
    In Love with this hotel; the surrounding, the restaurant and bar, the stuff, just awesome. The rooms are spacious and tidy. Rating it 5 is deserved :)

  • 2/5 Oyisile N. 1 year ago on Google
    If you love comfort do not come here the blankets look like they are not washed,our shower door was not closing most channels on our TV froze we had to go ask for the iron we had little time to use it the iron is burnt we went through a process to clean it so it can not burn our clothes I would not recommend this place at all


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