Featured Reviews


Frequently mentioned in reviews: rooms (20) room (17) hotel (14) clean (10) staff (9) work (8) service (8) cleaning (8) friendly (8) shower (7)
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  • 1/5 Wakhile Z. 1 year ago on Google
    I stayed over at half way house for a work trip and upon arrival our room was half done. The bathroom fan was not working which became a hazard because the shower steam would make the floor slippery. Had to move around in a towel. Overall service is very slow which is unfortunate for such a beautiful place. An improvement in the units and room cleaning would be great.
    2 people found this review helpful 👍

  • 3/5 Marina R. 9 months ago on Google
    Cofortable amd clean, but disappointing the basin plug was missing, the air-conditioning did not work, no outside windows to the bedroom, the tap leaked...need I say more? Such a pity that a historical building has been "damaged" by an exterior facade. The history is so interesting but very little is mentioned in any brochures.
    1 person found this review helpful 👍

  • 4/5 Lehlaga M. 8 months ago on Google
    Other rooms in the hotel needs some things to be renewed, especially shower heads in room 14 and spme elevation ad the water comes out of showers.Cleaners also needs to check windows while cleaning to clean out some spider webs. Rooms also needs x 2 cups not just one, since bookings would bw showing x 2 occupants and not x 1. After all is said and done, the place is still one of the best in kimberly in terms of security and pricing.
    1 person found this review helpful 👍

  • 1/5 Ahad K. 9 months ago on Google
    I've been staying here monthly for about a 2 years and their rooms/services have declined tremendously. In relation to what they charge, it is an absolute rip off. There is no hot water at times, on occasion they hadn't paid the dstv bill. The fixtures are old and broken which is a hazard itself. The last straw is when I made a booking and got to the establishment only to find out the lady hadn't registered the booking leaving me with no place to stay the night.
    1 person found this review helpful 👍

  • 1/5 Kim R. 1 year ago on Google
    I really hope that the Manager of this Hotel is taking note of these reviews. The Hotel looks very pretty but it seems as if they are not paying attention to the finer details. The showers, in the rooms we stayed was full of mold. I had to ask the cleaning lady to please use some bleach to clean the mold between the tiles in our rooms. This is disgusting. I also noticed that it seemed as if the cleaning staff did not have enough cleaning supplies. I also noticed that there was not enough cleaning staff. The fan in our bathroom did not work either. I also refused to let my kids also use the pool because it was dirty. The passages were not cleaned in the mornings. This shows me that this establishment is not being managed properly. I also would like to mention that it seems that the walls of this hotel is very thin. I could hear the noise travelling from a hotel that was a room away from ours. We hardly got any sleep, and I don't think I would go back there again. I really hope they sort that out because this could be an amazing hotel. This is definitely not a 4 star hotel.
    1 person found this review helpful 👍

  • 4/5 Alexander R. 1 year ago on Google
    I was recently at this hotel with my family and the pool was really dirty so we could not swim in it ,but that won't stop me from giving 4stars
    1 person found this review helpful 👍

  • 3/5 Charmaine N. 2 years ago on Google
    The place is updated and it looks beautiful however we didnt have bath soap and shampoo we also had to wait for our towels and coffee the next day, housekeeping also took their own time cleaning the room.
    1 person found this review helpful 👍

  • 1/5 Refiloe P. 1 year ago on Google
    This place looks very nice outside, you would swear that even the service is as good as it looks but I am so disappointed, you requested for an iron and it takes an hour before they bring it to you. Any thing you request takes so much time to reach to you and that time you going to work. When we got here the rooms were not done, we had to wait for 2 hours for it to be cleaned. The staff is friendly but I think they were on go slow motivation here. Maybe they not happy working here 😕. Please upgrade your working system. People can't book in ti e and still find their rooms not done by 5pm.
    1 person found this review helpful 👍

  • 2/5 Wayne L. 4 months ago on Google
    I wasn't a fan. Room had a strong men's type cologne smell that hovered all night. Venue looked OK. Everything at breakfast was cold. Strong worded signage about noise all over. Clearly they had problems. Staff were very friendly but i won't return.

  • 3/5 Maphuti S. 3 months ago on Google New
    If you want to chill with friends, this isn’t a place for you. You can’t drink or smoke at the pool side. There’s constant noise complain when you are talking and laughing in your rooms. The floor is cracking when you walk on it. But otherwise it isn’t a bad place if you want a place to sleep

  • 5/5 Denis O. 4 months ago on Google
    Halfway House hotel Kimberly. What an amazing experience the service is amazing. The staff is super friendly and energetic and willing to help. The rooms are spacious and beautiful, the pool is stunning and everything is well maintained. The food was divine and the beverages were so refreshing.

  • 5/5 Matthew T. 4 months ago on Google
    Great day spent in Kimberly, good conference venue for 20 people, awesome food at the Fat Greek around the corner

  • 5/5 karabo r. 4 months ago on Google
    The rooms were clean and smelled amazing and the service from the staff was excellent. The location is in a bussy main street and easily accessible.

  • 5/5 Thapelo Andrew S. 5 months ago on Google
    The rooms were clean The service was excellent The location is in a bussy main street and easily accessible. I stayed at the hotel during COVID-19 for two weeks and felt I was being treated like a king.

  • 1/5 Paseka M. 11 months ago on Google
    The worst ever accommodation to stay at. Honestly even 1 star rating, they don’t deserve it!!! I had a cold shower in the morning. Complained that the room I’m staying in does not have hot water in the shower, the bathtub does not have have cold water and there is no water in the toilet. I made them aware of the matter at 10:00 in the morning and Nthabiseng (lady at reception) said plumber is getting to it, lying because she called handyman not the plumber only at 16:00 did they call the plumber and the plumber came at 19:30 to say there is nothing he can do at that hour, the pipes are blocked. 20-04-23 at 06:11 only did the manager say he is hearing about this for the first time. No one at reception, the problem is not fixed. They keep on saying “sorry for the inconvenience, will sort it out and get back to you” they won’t get back to you unless you do. We couldn’t even watch Bayern and Man City game because they didn’t pay the DSTV. If you want to waste your money you can book with this so called luxury hotel. This is a guesthouse!!

  • 5/5 Chase 3 months ago on Google New
    It can be expensive. Plenty of variety on the food side many excellent restaurants on premises and in the vacinity.

  • 5/5 Heybo No no n. 8 months ago on Google
    I would not recommend this hotel. You will be disappointed. Thin walls, no privacy. Rooms are in a poor state. Noisy guests keep you awake all night unfortunately.

  • 3/5 John J. 11 months ago on Google
    A great effort was made in renovating however it was disconcerting having bedroom window and ablutions looking right onto and within hand reach of guests relaxing onthe patio. Breakfast over oozed and waiters scarce, slow service and toast arrives half way through meal. Lovely big rooms and massive shower,

  • 3/5 Karen G. 10 months ago on Google
    Cleanliness was a bit of an issue for me. It felt like the bedding wasn't clean and the bed wasn't made properly. The towels were clean but needs to be replaced as one had a whole in. Towels and bedding had yellow stains on them. Gorgeous Hotel with a rich history with so much potential.

  • 5/5 Phumla R. 4 months ago on Google
    Great location and very family friendly. Staff was friendly and we had a great stay

  • 3/5 Ryan D. 1 year ago on Google
    This should be a true reflection of the hotels rated stars. Rooms clean and neat and all the surroundings. Attention to detail is lacking and the finer touch is non existent. Staff are friendly and courteous and they deserve their own 5 star ⭐️ ⭐️⭐️⭐️⭐️ rating.

  • 5/5 Tholang M. 1 year ago on Google
    This is one of the few value for money you will ever find in Kimberley.Rooms are clean and beautiful.Had an amazing Xmas with my family,lots of swimming and nice time with other families that were there.NB 3rd time coming for stayover with my family 👪

  • 5/5 Jeannetta S. 1 year ago on Google
    We we're welcomed with a smile and everyone was friendly and helpful my beautiful pup Ava was welkom 2 .breakfast was amaizing . The room was clean and the bed slept like a angel on a cloud thank you so mutch will decently come back again

  • 1/5 tsholo b. 1 year ago on Google
    The service was very poor ,we did not have electricity for the two nights and no one came to explain to us what seems to be the issue. They said to us that they’re not affected by load shedding, it is very disappointing as your hotel comes highly recommended. Please do better and be upfront about issues you know might be unsatisfactory to guests.

  • 3/5 Shermira P. 1 year ago on Google
    Not bad, but the bathroom and room was rather run down. Lampshade didn't work, cracks in the toilet and bath, but other than that, a good stay.

  • 1/5 Jonathan W. 1 year ago on Google
    Good day... It was all good until I had to take a shower to find out there is no water at all....

  • 2/5 Fearless D. 1 year ago on Google
    I'd like to say that my stay at Halfway House was good - but it wasn't. We booked 4 rooms for 3 nights - and it was terrible. 1. The walls are paper thin - so you can hear every single thing the next few rooms are doing around yours. 2. It is a Hotel. A place where one settles, refreshes or rests. Yet the rooms are rented out to loud, raucous party animals drinking and partying until the wee hours of the morning. 3. Lee-roy - the manager - was kind enough to apologise. The owner as well. The staff are apologetic too...But the noise, loud music and partying continued. We slept for about 2-3 hours per night. near passed out on our drive home. 4. The internal parking area accommodates very few cars. Be prepared to park outside. 5. Mold in the bathroom tiles. Shower drains are stuffed. 6. Buy data. Hotel offers Wi-Fi...at 3mb/s download speeds - which is very very very slow guys. I gave this a 2 star rating - this is a 2-star nightclub - not a hotel run by smiling apologetic people who do nothing to fix problems they create. Stay away people. Find another place - I know I will in December when I return to Beautiful Kimberley.

  • 2/5 Thabiso M. 1 year ago on Google
    The service was very poor got there around 17h00 and my room was still dirty and bed not done from previous guests. Request an iron and board only to receive a dirty ironing board with a steamless iron will not recommend this to anyone.

  • 1/5 Tumi M. 1 year ago on Google
    The quality of this establishment has been gradually declining in the years I’ve stayed here. They’ve made renovations but used nice looking low quality finishes. The old side is literally falling apart. I had to ask for a different room as my door wouldn’t open/ close properly. I won’t be staying here again when I’m in Kimberley. I’ve seen enough of this mess.

  • 2/5 Lebogang N. 1 year ago on Google
    Aircons not working in two rooms, no milk provided in both rooms and breakfast was late that we had to leave without having had breakfast.

  • 1/5 andries s. 2 years ago on Google
    Nice big room but not when you on a business trip. Room has no work station to work on. The shower drain also has a bad smell so you can feel sick when showering. Paint and plaster is coming off the wall. Room has dust and the garden needs cleaning up. For a hotel that was graded 4 stars from the grading counsel is not good. Someone must loose his job for giving this hotel 4 stars.

  • 4/5 Ik A. 1 year ago on Google
    Enjoyed the rooms I stayed in and pls dont stay in the single beds space or single double bed..kindly request for the rooms by the pool side..speaking from experience..loved the atmosphere..staff that attended to me was very nice however I just had breakfast(which was good)cos I left very early the next day for work.

  • 1/5 Ole6945 2 years ago on Google
    Checked in at 5pm and one room was not cleaned from the previous guest. Basically felt like walking into a teenagers room. Had to wait until 7pm to occupy the room. Requested another room from reception and was told that there were no other rooms despite being told there rooms available for upgrade at 5pm by another staff member who was checking us in. The other room we booked was stuffy and dank. The room smelt like wet carpets!

  • 5/5 Nolitha J. 1 year ago on Google
    Loved my stay here, reasonably priced and the staff very friendly. Was very warm on a very cold weekend. Very close to restaurants as well


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