Vodacom Shop North Cape Mall

Cell phone store Cell phone accessory store Telecommunications service provider Internet service provider Telephone company Mobile network operator

😠 Bad service People often mention service, friendly,


Address

Shop 21, North Cape Mall, N 12 Cape Town Rd, Royldene, Kimberley, 8301, South Africa

Website

www.vodacom.co.za

Contact

+27 53 831 1375

Rating on Google Maps

4.00 (101 reviews)

Open on Google Maps

Working Hours

  • Thursday: 9 am to 6 pm
  • Friday: 9 am to 6 pm
  • Saturday: 9 am to 3 pm
  • Sunday: 9 am to 1 pm
  • Monday: 9 am to 6 pm
  • Tuesday: 9 am to 6 pm
  • Wednesday: 9 am to 6 pm

Featured Reviews


Frequently mentioned in reviews: service (23) friendly (7)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Gift M. 4 years ago on Google
    Bad service
    2 people found this review helpful 👍

  • 4/5 annah r. 4 years ago on Google
    The service was good and staff was friendly
    1 person found this review helpful 👍

  • 3/5 Rhonwynn W. 5 years ago on Google
    Only a few assistants are helpful.. The rest tend to frustrate although they are friendly... most of the time
    1 person found this review helpful 👍

  • 5/5 fa-eez a. 5 years ago on Google
    Great specials

  • 4/5 tshifhiwa f. 4 years ago on Google
    Not bad for a quick shop.

  • 4/5 Adrian M. 5 years ago on Google
    Shop is clean and does have some good specials now and than but their staff can be slow sometimes

  • 1/5 Elma L. 5 years ago on Google
    Poor service on a Friday after 5 some tills sit and chat the sales ladies. Only 2tills open. Supervisor not in site ladies shout over clients for service. Bad service

  • 3/5 Michelle S. 4 years ago on Google
    Always room for improvement

  • 5/5 Kimberley G. 4 years ago on Google
    Good variety and quality.

  • 4/5 Obokeng S. 5 years ago on Google
    Nice place and safe

  • 5/5 Mase M. 5 years ago on Google
    Nice clothing store

  • 3/5 Patricia Anne Janse Van R. 5 years ago on Google
    Store was very hot and stuffy. Lovely garmins were on special but was too hot to look around.

  • 3/5 Loganathan C. 5 years ago on Google
    It was good...

  • 5/5 TEBOGO D. 5 years ago on Google
    Service is very efficient and professional.

  • 3/5 Gordon A. 5 years ago on Google
    Ok

  • 1/5 elaine c. 5 years ago on Google
    Ordered 4 men's shirts 2 weeks ago was never contacted, went into store a Tuesday and the shirts where never ordered. They promised that they ordered other shirts and it would be here today, but on arrival it was not delivered and I still have no shirts. I mean that I am a loyal customers for more than 25 years and I feel the services is pathetic.

  • 5/5 David N. 6 years ago on Google
    Lovely shops in and around the mall. Great air conditioning.

  • 2/5 Gerhard Du P. 2 years ago on Google
    Very poor service, sorry to say. I have been a vodacom client since 1998

  • 4/5 Tanja L. 1 year ago on Google
    I give this store 4 stars, because; The google opening times are wrong. Secondly you have to go early or make sure you can wait for service. Thirdly you have to make sure that you are setup with your purchase and that it works before you exit, because the aftercare service does not exist. It is very sorry because the guys in store are really trying there best to sell their products with friendly smiles.

  • 5/5 Michelle W. 1 year ago on Google
    Awesome service! Feel like a priority walking in there. Sulizma is an excellent customer service provider! Sulizma and Lionel thank you! You guys were great!!

  • 5/5 William W. 2 years ago on Google
    Second time I have done my upgrade through Vodacom 4U North Cape Mall. I wont go to any other store! The service is phenomenal! Thank you Eathan Jacobs for all your expert advice, your patience, your friendly help! And that after atrocious customer service from Vodacom Direct!! You kept me a vodacom customer, thank you! If it was up to vodacom direct I would have taken all my accounts to MTN! Thank you once again Vodacom North Cape Mall! You will most certainly see me again!

  • 1/5 Wynand C. 1 year ago on Google
    I can not even begin to explain my frustration. Just don't bother!

  • 5/5 Cecilia G. 9 months ago on Google
    Thank you for your professionalism and friendly, helpfull service i experience. Thank you Lionel, Maxine and Agnes.

  • 5/5 Francois B. 1 year ago on Google
    Received excellent service .thanks Pieter and Lionel

  • 1/5 Contessa K. 1 year ago on Google
    Hours incorrect... Phone does not answer

  • 4/5 Chase 11 months ago on Google
    Good service but pricey

  • 4/5 Tony A. 5 years ago on Google
    Helpful

  • 5/5 Bongeka B. 4 years ago on Google
    Thanks to Thabo from the Gandhi Square branch,he went all out assisting with the problem I had, truly appreciated. Big ups Thabo.

  • 1/5 Shahu 4 years ago on Google
    Very bad service. No customer etiquette

  • 5/5 MALIBONGWE M. 5 years ago on Google
    It is really helpful.May you keep up the goodness of the app.

  • 5/5 Joané K. 3 years ago on Google
    Fast and friendly

  • 4/5 Nkosinathi M. 4 years ago on Google
    High motivation complex

  • 5/5 Nonkululeko M. 6 years ago on Google
    Best branch ever, great service from Thabo all the time

  • 5/5 Phila W. 5 years ago on Google
    Helpful in all sorts of Vodacom services

  • 5/5 Abdula F. 5 years ago on Google
    great great service from Thabo

  • 5/5 PHETOLO C. 4 years ago on Google
    Know their job

  • 5/5 Neo M. 4 years ago on Google
    Quick service

  • 5/5 Adebolu T. 5 years ago on Google
    Nice

  • 4/5 Moira V. 4 years ago on Google
    Friendly service! Great clothing and household items

  • 3/5 Bright S. 5 years ago on Google
    Just okay

  • 5/5 Mohau M. 5 years ago on Google
    Affordable items

  • 3/5 Ralph G. 5 years ago on Google
    It's okay

  • 5/5 VUSI S. 6 years ago on Google
    A good phone shop

  • 5/5 Nomvula N. 6 years ago on Google
    Except for their poor network in Birchacres ext 27

  • 5/5 byron v. 3 years ago on Google
    Easy pay n shop during COVID 19.

  • 5/5 Francois R. 5 years ago on Google
    Absolutely amazing experience. Thank you Nthabiseng for making my shopping experience absolutely awesome.

  • 5/5 Percy M. 3 years ago on Google
    Spacious shop for un hindered shopping. pleasant customer experience.

  • 5/5 johnny w. 3 years ago on Google
    Very good service❤️

  • 1/5 Erna Z. 4 years ago on Google
    Good day, Pawillion mall Kimberley very bad experience for the third time this year. It seems they don't want to help us. The custumer service number on my card does not exixts. The Manager also do nothing he believes the employee who laughs at me. The tills was not occupied for about 5 minutes. They leave an old lady for 10 minutes to print a slip, when she get upset the cashier who was supposed to help me go and print the slip, why can't Nono not print the slip. They block my account and I can't do any transaction, they have to unblocked my account because my cell number were not listed on my account. Why can't they retrieve an slip form your system????? A big company like Edgar's. I please want to close my account immediately. Kind regards

  • 5/5 Joané K. 3 years ago on Google
    Fast service, friendly staff


Call +27 53 831 1375 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
  • Accessibility
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Service options
    • ✓️ In-store shopping

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