As with any gym, I was initially a sceptic - Universal Fitness Parramatta really delivers a high quality environment to maximise your training, the gym is fitted out with a stylish setup supplemented with state of the art technology and a view to compliment. A gym should be a place of solitude and that is what I felt during my visits - they have a oxygen chair setup to wind down, treadmills that are fitted out to your favourite streams, and a personal favourite: a music system which allows user input from gym members (how cool is that?!). Travel wise, you are looking at under 2 minute walk tops - the gym is located above Parramatta train station which makes it so easily accessible (After work training sessions anyone?). I was pleasantly pleased with the setup, environment and staff. From personal experience, there are many gyms out there that speaks volumes but doesn't have the substance to back it up - Universal Fitness Parramatta talks the talk and walks the walk! Keep up the good work 🙌👌👍

Small gym, very small change room and Sauna. Not much variety of machines. Most staff are lazy, forgetful and don’t assist in a prompt manner. The smell of my clothes after getting washed is not pleasant. Apart from that a good gym for locality.

Top gym. Plenty floor space. Good views. Very clean, modern and state of the art. The machines are digital and can track your reps, sets, weight and tempo. Great facilities including showers, sauna, steam room, laundry, kitchen, free weights area, dance studio, 20m sprint area and more. The only issue is the inconvenience to get here if you drive. It took me just over 10 minutes from when I entered Westfield's to finding a parking spot and walking to this gym.

Universal Fitness is a very well set up gym that is run by an amazing team of very friendly and helpful staff. If you are looking for a new gym with a better experience, I would very highly recommend a visit to Universal Fitness to meet with the team and discover how they can help you. The staff members take great pride in their work and have made a point of greeting their regular members by name and are very easy to approach for any issues or even just if I need someone to spot me when the gym is quiet and I am training alone. The gym itself is very well equipped with very good machines and plenty of weights, treadmills, and cable machines as well as a sauna, steam room and meditation room complete with oxygen recovery chair. The gym also runs on an app that can be used to plan workouts, view and book available group classes, and to track fitness and weight loss progress. I chose to get the middle of 3 levels of membership and get a free protein shake or pre-workout once a week as well as a clean bath towel for every visit. The gym is about 2 minutes walk from Parramatta station and easily accessible from Westfield as well.

All I can say is WOW! The BEST gym I’ve been to. Equipment is second to none and the place is SO spacious. It has a sauna and steam room. Massive functional area, classes are awesome and the staff are so welcoming and polite. If you want a gym with 5 star service and a great vibe, this is the place to join. Well done guys! Will definitely be recommending to my family and friends 👌🏼

Been to Universal Fitness a few times and every time I come I'm always impressed with the amazing level of service that the gym provides. Universal Fitness has amazing state of the art facilities, and basically anything you could ever need at a gym, such as a wide range of equipment to suit everyone's needs, a protein bar, sauna and even a meditation room with oxygen pods! The staff are also super friendly and are always available to help with any general enquiries or problems. In an optimal location just 2 minutes away from Parramatta station and Westfield, I would highly recommend the gym to anyone looking to better themselves!

Pathetic excuse for a gym. They're supposed to be helpful of the community and health of members. One reception girl is great. Everyone else in this Company has appalling service. Especially Nick. I think he's the owner? not sure, but he will do anything in his power for member retention, even if people are sick, they demand proof and specifics in order to cancel which was told to me by legal council, is not allowed. If you want to not get ripped off, join another gym.

Gym it self is great you should try it out! Just wanted to highlight Phillip Hoang and his exceptionally poor level of communication and emotional immaturity. Would be great to learn how to manage your emotions when you speak to people and before making any statements that you will kick anyone out of the gym you should find out what the case is. Such a disappointment attending the great gym and experiencing that kind of assault and emotions.

Can confidently say this is the best gym in parra-spacious and new equipment. The floor and equipment are clean and staff are helpful. There are extra facilities like the sleep pod and oxygen chairs which I find I don't use or need to as often and thinking maybe should have got the basic membership only. Membership rates are definitely on the pricier end compared to other gyms but you do get what you pay for. There are some hidden fees like suspension fees, $10 per week if you freeze your membership. Considering how expensive the memberships are already I thought there would at least be no freezing fees like other gyms. On another note I also had to call the debit company myself as the staffs doesn't do that? Overall great gym if you have the money otherwise other gyms will still give you the same results.

I am a new member of universal fitness in Parramatta. I love the gym. The equipment is fantastic and extremely high tech. I am able to record every single exercise I do through their app. Alongside this, the customer service is immaculate. All the staff members are so welcoming and nice. My personal trainer Rhoda has been very helpful throughout my fitness journey.

This gym has brilliant customer service and is incredibly clean. Staff make you feel welcome and you really feel like your part of a family. Machines available are diverse for all muscle groups allowing you to implement variety to you workouts. I've been training for years so it's easy to get bored with training. This gym has re-motivated my training lifestyle. I highly recommend this facility to all people. Advanced or beginners

Very much satisfied with the gym. It has almost all the amenities which is required for an individual. Sunday morning yoga classes is a game changer so much satisfied with that. Great customer services, especially by Sarah while signing up for gym membership. 10/10 in professionalism. Highly recommended. This group should have more branches in Sydney.

Only been once to see for myself. The facilities look amazing. This place was not a let down in that regard! However, what is evident is the people who train there are fairly snobby and the staff are not the nicest. Scrutiny of staff members is needed when hiring, and their general approach to the population needs to be reworked. The prices are fairly high considering the standard of cleanliness; although, it is evident that the high pricing is required assuming the leasing agreement with its building is fairly high. All in all, if you’re rich and don’t care about the little things, a perfect gym. If you want a cheaper gym with almost the same quality, there are better options in the area.

Complete set of training gears with different types of classes, attended by experienced trainers. Good club to join

The gym has got new equipment, clean facilities and awesome staff, highly recommended!

Very clean gym with very friendly and welcoming staff. Nobody there annoying you or in your face making you feel uncomfortable. Decent selection of free weights, plate loaded machines, squat racks and the standard cardio machines (treadmills, cross trainers, step/climber etc). Not so many pin loaded weight machines from what I could see. Steam room and sauna was a nice touch. Reminded me of my Fitness First days.

Great gym! Receptionist were really nice and friendly. Equipment is New and Clean. However there is no parking currently but will be available soon.

I’ve joined this gym a few weeks ago, and found that this is the cleanest and most comfortable gym in the Parramatta area. Natalie and Lilie are super awesome. I really value and appreciate their smiles and sweetness.

This is a fantastic gym! It's always tidy and there is a wide variety well maintained equipment (no weights just lying on the floor). Even at 6pm there is almost always a free squat rack or place to bench press. Also, all of the staff are very helpful and pleasant to deal with. Highly recommended!

The venue it self is amazing. Never been to a gym like it. It has incredible staff and service delivery. State of the art equipement. Finding it the first time is a little hard due to all the construction happening around parramatta.

I've trained at plenty of gyms in my time and this one by far is the best. New equipment, great friendly staff, lots of facilities and classes, and centrally located in Parramatta Square.

Rejane Rokkas is a great Zumba instructor!!! Always looking forward to her Zumba classes that is so fun, energetic and playful! She really loves what she do and it gives us her students an inspiration to love dancing as well! Few people love what they do these days and happy that Universal Fitness have these instructors

Compliments for the teams and Anthony, the gym was very tidy and clean, friendly staff, best proteins shakes so far.

Very really can you find a high end place that also has a family/community feeling. This place definitely has that. Special mention to Shrasta who’s such a great front of house person. Always helpful and attentive. Same goes for all the staff.

This place is great but the staff at the front staring at the ceiling when you buzz in then you need to say um hello more blank stares.. ah towel please. Miss the original staff from years ago at front desk who were like Hi good morning towel? Or shake time which did you want? They had such exceptional customer service..Why do the people now always look so confused.. ??

Great gym! friendly staff, great equipment, not crowded and killer protein shakes !

Hard to find - Have to enter through elevator near parramatta station connection with parramatta square ( go in the corrdior between harveys hot sandwiches and flower store) . Great instructors and nice view.

I would like to personally thank Amal and Joey for their premium customer service and for being just absolutely wonderful people to talk to. Furthermore, i want to thank Amal for being a handworker last night when she was by herself, she came up to me and said do you want a shake and for just going above and beyond to make my day. For Joey, thanks for staying on the line and looking everywhere for my beats pro case- you are the champ and you should get a free drink when i come in. I also want to thank Nick and Kumar, plus the rest of the team for helping me sign up to this special deal. my best thing about the gym is boxing and the equipment is so high tech, everyone should come in and have a look these guys are changing the fitness industry and hope to see them grow international and national. IM SO HAPPY I JOINED THIS WEEK. BEST GYM IN AUSTRALIA 2022 @BAND6NOTES ON INSTAGRAM!

Best gym , I am in love with this gym. Only thing is you guys close early on sat n Sundays if little extended it would be awesome.

The friendliest staff members, best equipment (which is always maintained) and have a laundry service option - it’s hard to make excuses when it’s so easy to train here. Well done to the team!

Nice well equipped gym, gym was quite difficult to find, its located behind Harvey's Restaurant , and take the lift to level 1

My gym, has all the classes, love the yoga, HIIT classes and personal trainers

All best. State-of-the-art facility, professional trainers and kind staff. I invited some of my friends to work out together and they were fully satisfied with all.

UNIVERSAL FITNESS IS NOW THE ONLY GYM I'll EVER GO TO!!! It is in a prime location - only about a minute out from Parramatta Station. The facility is completely fit out with state-of-the-art gym equipment which motivates me to go harder and stronger than ever before. The staff and owners are super friendly, and are always happy to follow-up and provide me with health and well-being advice. Keep up the good work UFG! ✌🏽

Amazing gym with fantastic staff and an awesome range of equipment and facilities! They really make an effort to get to know you and make you feel welcome !!!!! Give it a go you will love it!

I have been trying to cancel my membership since August. As much as the joining process was smooth and the gym as such is top notch, the cancellation process has been a real pain. I have communicated my intention so many times and inspite of it, i am being charged week on week. I no longer live there and getting in touch with them to sort it out has been a real pain. If Mr. Kumar is reading could you pls solve this and refund the charges you have been taking from my accnt since the reopen after covid closure, as i have cancelled my membership in August.

I meet Seleta at gym she a show me all gym facilities and listen my requirement and guid me , she is awesome thank you

State of the art facility and probably Parramatta's finest establishment. This is not just your ordinary boring gym with halogen lighting and awkward smelling fitness centre. See it to believe it and your jaws may just drop. Fab personalised service great staff. Fitness enthusiast willing to help you reach goals that will get a better you.

Love it so much. Clean, organised, beautiful view, high tech and friendly staffs.