2/5 Verdia M. 8 months ago on Google
I
stopped
in
and
the
restaurant
was
not
very
busy.
Once
I
was
seated
I
watched
staff
walk
past
me
over
and
over
again.
Someone
was
cleaning
the
table,
wiping
ketchup
bottles
but
no
one
came
to
take
my
order.
7
minutes
after
I
was
seated
I
watched
a
waiter
seat
a
caucasian
family.
This
waiter
immediately
brought
cups
and
a
pitcher
of
water
for
this
family
&
I
stopped
her
and
said
“
I’ve
been
waiting
here
for
7
minutes
&
Ive
been
ready
to
order,
is
there
a
reason
that
I
haven’t
been
helped
yet”.
At
this
point
all
I
had
was
a
menu
from
the
hostess.
The
waiter
said
this
is
your
waiter
and
pointed
to
a
young
man
who
was
behind
her
as
she
was
delivering
a
fresh
pitcher
of
water
to
the
new
guests.
The
waiter
apologized
and
asked
my
order.
I
ordered
the
avocado
toast
and
the
purple
haze
drink.
I
also
ordered
2
kids
chocolate
chip
pancake
meals
to
go.
I
was
asked
how
I
would
like
my
eggs
with
the
avocado
toast
and
I
asked
for
them
to
be
scrambled.
When
I
received
my
order
the
eggs
were
over
easy
&
because
I
already
had
to
what
felt
to
me
like
demand
service,
I
felt
a
bit
discriminated
against
and
I
didn’t
want
to
wait
any
longer
or
have
anymore
friction
I
just
sat
and
proceeded
to
enjoy
my
meal.
Well
once
I
started
eating
i
dipped
my
toast
in
the
eggs
over
easy
and
some
of
the
egg
yolk
dropped
on
my
pants.
Once
I
opened
my
napkin
to
clean
up
the
mess
there
was
a
gray
substance
inside
of
the
rolled
up
napkin.
It
looked
like
the
insides
of
a
carpet
vacuum.
The
gray
powdery
substance
got
on
my
clothes,
the
table
and
my
food.
I
was
completely
in
shock
and
I
immediately
mentioned
what
happened
to
a
waitress
walking
by.
She
just
asked
me
if
I’d
like
another
napkin
and
stated
that
she
would
inform
my
waiter.
Once
my
waiter
arrived
I
shared
with
him
what
happened
and
also
let
him
know
that
my
food
got
contaminated
with
the
unknown
gray
powdery
substance.
He
took
my
plate
to
be
remade
and
I
asked
if
it
could
be
made
to
go
because
of
the
experience
that
I
was
having.
The
waiter
brought
my
to
go
bag
and
once
he
gave
me
the
check/receipt
he
also
gave
me
a
small
card
for
$2
off
my
next
meal.
In
my
opinion
that
meal
should
have
been
comped
for
the
inconvenience
caused
especially
with
this
still
unknown
substance
contamination.
I
really
didn’t
want
to
write
this
review
because
I
honestly
don’t
have
many
poor
experiences
but
I
also
didn’t
want
my
experience
to
be
swept
under
a
rug.
I
I
planned
on
writing
a
five
star
review
for
this
place.
My
children’
enjoyed
their
kids
meals
at
home
&
my
beverage
was
actually
delicious
&
so
was
the
avocado
toast
My
reasoning
for
this
poor
review
is
I
did
not
feel
valued,
my
waiter
was
not
very
accommodating,
I
was
made
to
feel
uncomfortable
with
no
resolution
and
this
experience
is
one
that
I’ll
never
forget.
I
don’t
feel
that
I
was
compensated
correctly
for
the
inconvenience.
I
felt
that
if
I
was
being
offered
any
money
off
of
an
order
it
should
of
happened
at
the
time
of
the
inconvenience
not
for
my
next
purchase.
I
was
very
hesitant
about
writing
this
review
because
I
love
to
give
a
great
review
for
great
service
&
food.
I
honestly
just
hope
this
review
serves
as
a
possible
coaching
moment.
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