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  • 2/5 Robbie D. 1 year ago on Google
    Room 112 smelled very damp, musky and moldy. When we checked in we were too road weary to change rooms. It took both of us 24 hours to recover from the sinus issues the next day. Beautiful hotel great staff nice breakfast, however do not book a room on the first floor.
    2 people found this review helpful 👍

  • 5/5 jennifer p. 1 year ago on Google
    The system to make keys was down when we went to check in around midnight. The front desk clerk was apologetic and took us up to our room, using her master key. By the time we got up the next morning, our keys were in an envelope slid under the door as promised. She included a hand written note as well. Our room was clean and comfortable. The service was fantastic. The free breakfast was a good start to the day.
    1 person found this review helpful 👍

  • 4/5 Shlonda “Mom on the Grow” S. 7 months ago on Google
    Excellent location and I believe this place will be wonderful after they finish renovations! Staff was amazing allowed me to check in early, as I traveled in for work and was SO exhausted! Breakfast was absolutely delicious, nice strong coffee!
    1 person found this review helpful 👍

  • 1/5 Kurtis G. 5 months ago on Google
    By far the worst Hampton inn I have ever stayed at! My wife and son traveled with me…our first room smelled like a combination of mold and smoke. After further investigation we found out it was the ac unit in our room! We were then given a room that had a kings size bed. That room didn’t smell as bad but it still wasn’t great! After I took a shower that evening we found mold in the drain in the shower.
    1 person found this review helpful 👍

  • 5/5 Philip V. 1 year ago on Google
    Welcomed by Jay at front desk. Very cordial, patient, and efficient. Some rooms are being renovated. Our room was clean and everything worked. Breakfast was good. Only problem was housekeeper (twice) trying to enter our room with do not disturb sign on door.
    1 person found this review helpful 👍

  • 1/5 Heather B. 1 year ago on Google
    Joe (housekeeping) decided to say the guests need to hurry the f@#% up at 830 in the morning. Rude customer service. Manager never returned my call. Pool was dirty. Rooms were dirty. Very low class
    1 person found this review helpful 👍

  • 1/5 Kim B. 1 year ago on Google
    We are Hilton Honors members and we have stayed all over the country in their hotels. We travel with our Service Animal. We have NEVER been charged for him. At this hotel the night clerk had us sign a paper and said, “You need to sign this but it doesn’t mean anything. Nothing will happen” The next morning we went to sign out and they had charged us $75 for our Service Animal. When we shared they never explained that when we signed in they refused to dismiss the charge. That night clerk and the manager the next day should be held responsible for our right lying to us. We will NEVER be staying at this hotel again and we WOULD NOT recommend anyone stay there with any Service Animals. To say we were disappointed is an understatement! We travel regularly and stay at these hotels regularly, we have receipts from others that show we were never charged. Advice: ASK a lot of questions and DO NOT sign anything, they lie. Shameful!
    1 person found this review helpful 👍

  • 5/5 Aubrey M. 1 year ago on Google
    The room was beautiful, clean, and very comfortable. We arrived very late, but Ama Zia was very kind and had us in our room very quickly. Breakfast was great, with lots of options. We'll definitely stay here next time we're in Kingsland. Thank you!

  • 5/5 Lori B. 1 year ago on Google
    The staff was ABSOLUTELY WONDERFUL!!! ALWAYS asking if they could do anything to make our stay more enjoyable, even when we arrived at midnight, the night desk clerk had a smile and was very nice. Ro was wonderfully clean. Breakfast was perfect! Breakfast staff, maintenance guy I'm the hallway and front desk staff all super friendly and helpful this morning. DEFINITELY would recommend this Hampton Inn!!!

  • 5/5 Oscar Garcia R. 1 year ago on Google
    Always happy when we stay here. We come every year for Easter weekend. And leave with a happy experience. Room it’s always clean and comfortable. The breakfast staff goes out and about!! Thanks for another great experience!!

  • 4/5 Joshua S. 7 months ago on Google
    Overall, I had a pleasant stay at Hampton Inn Kingsland. The rooms were nice but I subtracted one star because my tub did not drain water efficiently. The breakfast was delicious every morning. The staff were friendly and made me feel at home. Note: they are renovating so I expect the rooms' quality to improve.

  • 3/5 Demetrius S. 6 months ago on Google
    I like Hilton Hotels. I do not like this one. I had two rooms over a three day span (work related). Fitness center is basically a small closet. It could use a few updates. It's not the worst hotel I've been to, but for what I need and expect, this hotel does not meet my expectations.

  • 4/5 Del H. 4 months ago on Google
    Hampton Inns are our go to place for road trips. Rooms are reliably comfortable and very clean. This Hampton Inn did not disappoint. Only minor issue was our coffeemaker didn't work. After reporting it at checkout , we got the sense it would be remedied for the next guest.

  • 2/5 Todd G. 6 months ago on Google
    Room was newly renovated. Ac smelled of dirt/mold when it came on. Who knows what we were breathing during our stay. Toilet rocked when it was being sat on. Location and convenience to everything was great. FYI, if you have a Tesla then the chargers are very close to this location.

  • 5/5 Karen S. 6 months ago on Google
    The bed was wonderfully comfortable. They have lots of TV channels you can watch to relax. I was just there for overnight so I didn't use the pool or the fitness room but I saw some children playing in the pool and they were having fun. They have a typical Continental breakfast. I had the sausage gravy and biscuits which is my favorite breakfast and I loved it. They have juice and coffee that are both great.

  • 5/5 The Painted S. 8 months ago on Google
    Excellent location, close to the highway. Amazing service from Angie and Maria at the desk, and Brenda at morning breakfast. The service made the stay a 5 star. Good breakfast food too.

  • 3/5 Kyle Y. 9 months ago on Google
    Rooms recently renovated. This is a 3/5 for any Hampton Inn. No vent fan in restrooms, and shampoo containers are un-secure (tamper-able).

  • 4/5 Geeks T. 11 months ago on Google
    Excellent service, great staff, and great location for my business travel needs! When visiting, they were under some construction. There were also some loud idiots partying in the hotel parking lot at 11pm. The drop of one star is primarily due to these two reasons, and your visit may not include either.

  • 1/5 Melissa R. 1 year ago on Google
    On February 26, 2023, my family and I stopped to get a room on our way home from a cruise. We entered the room. I put my belongings down and used the bathroom. When I went to exit the bathroom, the door would not open. I yelled for help to my husband who tried to get the door open, tried a credit card, tried body slamming it. For 25 minutes or better, I sat in a bathroom with no window and no way out and prayed that there wouldn't be a fire and I could be in worse trouble, stuck inside. The reality of how dangerous the situation was became so terrifying that I has to rock myself to keep calm. Something I have never experienced. I was thankful that my young son hadn't used the bathroom first. Grateful that someone traveling alone didn't get the room instead of us. Finally, the fire department got the door open and me out. The inside of the lock was apparently broken. I had a full panic attack, which I don't normally experience, and just wanted to leave. We left and went to a different hotel. The on-duty desk clerk stated her manager would contact my husband the next day. No such call has come, they simply don't seem to care. For the next two days, we stayed in hotels as we made our way slowly North. I couldn't fully shut the bathroom doors out of the anxiety of another panic attack. I'm not a sue happy kind of person, but maybe I should be for such a traumatic experience. We will not be staying at Hampton Inns in the future at all after this.

  • 3/5 Nicole H. 1 year ago on Google
    Renovations are understandable but when you have guests, loud machines at night and starting work early outside of a guests room should not happen. If work is ongoing on the 3rd floor and you are aware of the these noise inconveniences then you should not book rooms on the 3rd floor or at least warn folks about it. The carpets were damp and sticky, the beds squeaked with every movement and were extremely bouncy.

  • 1/5 Maria G. 1 year ago on Google
    I was very disappointed with the Hampton Inn at Kingsland as we have been to several Hampton Inns around the country and have always had a pleasurable experience. They always have the cleanest crisp sheets on the bed. Unfortunately, the Kingsland Hampton Inn was unpleasant from the start. As we walked into the room there was a very musty and moldy smell. Frankly it was not only in this room but also in the vending area. We had to run the ac full blast in order to tolerate the smell. They should have a mold inspection done and get rid of that smell. I will never stay there again.

  • 4/5 Donna W. 9 months ago on Google
    We were upgraded due to construction remodeling... but had to pay more for a suite..$100 more for one night. One might think we would not have to pay extra since there were circumstances beyond our control. However, the room was nice and quiet.

  • 5/5 Thomas F. 10 months ago on Google
    Even thought the facility was being refreshed; it was in a clean, safe, and condition. Location was well lighted and projected a location of safety. Great staff that seem to apples h other snd truly works a team to satisfy their clients! Customer oriented. Great coffee! Would definitely stay at this location again!

  • 5/5 Doc O. 10 months ago on Google
    First time staying here on our way to FL. Rooms are newly refurbished. Has that clean smell. Beds and pillows very comfortable. Full hot breakfast. Digital key worked through our stay. We felt safe…the hotel is behind the city’s police station.

  • 5/5 Karen W. 1 year ago on Google
    Great hotel..rooms were clean..breakfast was amazing and staff was very friendly...we only stayed one nite as we were traveling but will stay again for sure

  • 3/5 Cindy W. 1 year ago on Google
    Older hotel, clean but definitely needs updating. The lady at the front desk wasn’t very friendly but maybe she was having a bad day. They charge a ridiculous amount for a small dog. Wouldn’t stay there again.

  • 2/5 Mike V. 1 year ago on Google
    The hotel and staff were great, but I dont know who decided it was a good idea to start construction in the 3rd floor rooms at 0800. If you want to sleep or even have a quiet environment past 8 am, go somewhere else. There are a bunch of other hotels in the area.

  • 5/5 Hope W. 1 year ago on Google
    On our way to Florida from NC and it was a great place to stop. The room was very nice and the bed was comfortable. The free breakfast was out of the ballpark with everything from oatmeal and grits to biscuits and gravy and eggs. On the road and 5 min to Fla line! We will be back!

  • 5/5 T2wavyy Smooth o. 1 year ago on Google
    Me and my husband is moving so we stop at the Hampton inn and we was amazed the rooms was clean they have friendly workers those lady’s was just so polite and I didn’t get her name but it was one who have blue hair with the prettiest smile so I just wanna say thank for the good service and keep up the good work

  • 4/5 Brian K. 1 year ago on Google
    It was a nice stay but I thought a bit pricey even with the government rate. The breakfast was above average. There was a VERY damp smell in the hallways but NOT in our room. I'm guessing the hallway AC is down. We had a double queen and had to switch beds as the one by the window must have been old. It was only overnight. If it has of been more the bed would have not been good for this 62 year old guy.

  • 5/5 Kristen H. 1 year ago on Google
    Our room was HUGE! And the entire building was so clean! I would hands down say the cleanest hotel I’ve stayed in ever. The breakfast was what you’d expect for complimentary but they had a wide selection. Conveniently located near food and only 15-25 minutes from the port if you’re taking a cruise.

  • 5/5 John F. 1 year ago on Google
    Long distance moving is stressful with animals. After packing and loading for 3 days and hitting the road , it's nice to walk into a place later at night , and be greeted with manners . The staff here are extremely friendly, and the rooms are very accommoding.The complimentary breakfast was done nicely , and the common areas are very clean .I would highly recommend this Hotel .


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