1/5 Aimee B. 1 year ago on Google
Had
an
appalling
meal
here
during
the
bank
holiday
weekend.
Booked
a
table
ahead
of
time
but
when
we
arrived
we
stood
for
about
5
minutes
being
blanked
by
multiple
members
of
staff
who
walked
past
with
their
heads
down
not
making
eye
contact.
We
had
to
ask
at
the
bar
to
be
sat
down
and
were
eventually
taken
to
our
table.
The
place
seemed
dirty
with
stuff
on
the
floor
and
tables
not
cleaned.
The
toilets
were
also
dirty,
some
cubicles
with
no
loo
roll
and
no
soap
in
one
of
the
dispensers.
The
food
menu
was
good
and
had
plenty
of
options
then
we
ordered
on
the
app
to
save
having
to
wait
to
get
staff's
attention
again.
20
minutes
later
our
drinks
finally
arrived.
50
minutes
later
from
ordering,
our
food
arrived
(can't
understand
why
it
took
so
long
as
the
place
was
half
empty
and
we
weren't
told
there
would
be
a
significant
wait
for
food).
My
Mac
n
cheese
was
a
disappointment
to
say
the
least,
a
tiny
child's
size
portion,
the
side
salad
was
just
leaves,
no
tomato,
cucumber
or
dressing,
the
best
bit
was
the
garlic
bread!
I
finished
it
in
about
5
minutes,
completely
unsatisfied.
My
husband
ordered
the
enchiladas
and
they
were
stone
cold
in
the
middle,
not
lukewarm
but
actually
cold!
We
were
horrified
and
took
it
back
to
staff
to
complain.
10-15
minutes
later
and
he's
still
without
a
meal,
by
which
point
myself
and
my
father
in
law
had
finished
ours
so
we
had
to
go
and
ask
again
for
his
meal
to
be
replaced
which
it
eventually
was.
Staff
member
marched
out
without
a
smile
and
plonked
it
on
the
table
saying
"they
you
are",
no
apology
whatsoever.
Again,
it
wasn't
piping
hot,
only
just
warm.
Couldn't
wait
to
get
out
the
place.
I'm
not
one
to
complain
but
having
spent
the
weekend
with
our
terminally
ill
grandfather,
all
we
wanted
was
a
quick
and
easy
dinner
and
we
got
anything
but.
No
apology,
no
refund,
no
nothing.
Judging
by
the
other
reviews,
we
are
not
the
only
ones
to
be
let
down
by
this
place,
the
management
and
chefs
ought
to
sort
it
out
before
they
make
someone
ill.
Will
certainly
not
be
coming
back
and
will
be
encouraging
others
to
avoid
it!
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