3/5 Cat Lizzy R. 2 months ago on Google • 16 reviews New
We
loved
seeing
the
penguins
and
the
sword
fish
in
the
viewing
tunnel
best.
We
enjoyed
the
interactive
displays,
especially
the
microscopes
and
'paint
a
fish'
virtual
displays.
Staff
on
reception
were
very
friendly
and
helpful
and
there
was
no
queue
at
all
to
get
in.
We
pre-booked
our
time
slot
online.
It
took
around
1hr
45
minutes
to
go
around,
and
we
took
our
time
reading
the
info
boards.
We
felt
for
the
price
paid
there
were
some
missed
opportunities
which
would
have
made
the
experience
so
much
better.
Some
kind
of
audio
tour
via
an
accompanying
app
would
have
been
great
-
we
found
it
quite
difficult
to
hear
the
spoken
exhibits
due
to
the
noise
of
school
groups
and
other
kids
who
were
understandably
excited.
There
was
also
no
map
(that
we
saw
or
were
offered)
which
would
have
helped
orientate
us.
There
also
could
be
more
staff
interaction
and
some
talks
or
guided
experiences.
I
suspect
much
staff
time
was
taken
up
with
the
school
parties
on
the
day
of
our
visit,
however,
this
should
be
taken
into
account
to
ensure
all
visitors
have
a
good
experience.
We
were
disappointed
to
find
the
bubble
lift
was
not
working.
This
meant
visitors
with
pushchairs
had
to
carry
them
up
multiple
flights
of
stairs
if
they
were
to
see
the
views
on
each
level
of
the
tube.
Finally,
when
we
reached
the
cafe
at
the
end
it
was
very
busy
but
the
entire
upstairs
extra
seating
was
closed
so
we
ended
up
taking
our
food
back
to
the
car
to
eat.
Nice
that
each
ticket
is
an
annual
pass
so
we
may
visit
again
and
update
the
review.