Once you arrive here, you will find yourself in the ideal place for rest and relaxation Garan Hotel de kentele is the perfect place to unwind The staff here are kind and courteous, everyone smiles at you, especially the General Manager Mr Chafik he was very kind with us, that’s making you feel welcome The rooms are spacious and clean, the bed is very comfortable. Overall, the hotel is very cozy and always stays clean. There is a common space where I could work with a good wifi. The food is tasty and changes every day I'd definitely come again!

PLEASE VERIFY YOUR BILL CORRECTLY!!! They overcharged my stay with at least 400 000 Xfa. They know people just sign and don't pay attention so they do this all the time. I have a feeling if someone pays cash at the restaurent, they take the money and charge it on someone else's room. They even invited family members to go swim at the pool under my stay. They all know me because I was there by myself, and they charged me 2 adults and 2 children's pool pass (100$usd)!! I am shocked of the lack of professionalism and theft that is going on, it's incredible!! They charged me 6 burgers, 4 spaghetti, 2 Beer, 6 juices and so much more stuff....unacceptable!! Restaurant: Always the same thing, so for a 2-3 days stay is fine but 10 days like me you will not enjoy. I was very sick with a cold and asked them for a chicken noodle soup...super basic and I told them I wanted garlic to hee with the cold and told them how to do it and they sent me a WATER SOUP tasted like nothing I couldn't even eat it. I requested garlic, pepper and even chicken seasoning to fix it and they forgot to bring it. So I had to go all the way to the supermarket in the city to get Raman noodles to make it in my room. (Their vegetable cream soup is good) but me I wanted a broth cos I was sick. I asked why there is never pancakes/Waffles at breakfast and next day they made some that were CALCINATED I even asked the chef why they even bother bringing that out of the kitchen and that it is better to just don't do anything. In the evenings there is never any soup at buffet which is usually common. Anyways the hotel is pretty, the staff is nice but there is just way too many things that happened that will not allow me to stay there again. They were lucky I was in a hurry to catch my flight because I was going to request to see each bill from the restaurant and pool to see which waiter charged my room. I was going to do everything for them to get fired on the spot. I just know for a fact that they surcharge every guest like this...terrible. I have reported to my host and I hope they will do an investigation. So if you stay there, ask for your bill the day before your departure so you have time to verify and request an investigation if needed. Very Sad and Disappointed

I went for a massage, which was one of the worst I have ever had- and I've had a lot- and was charged 2 times because their payment system was not working properly. My bank is since then trying to get my money back.

This is a very beautiful place. The hotel sits on a huge piece of land and has invested in Beaty. The view is amazing

Stayed for 9 days in this hotel and this is what I experienced - Slow internet (5 MB download takes 3-4 mins) - All 9 days No internet at all (3 days, sometimes for 4 hours, sometimes 3 hours etc) No hot water 5 days . Very much disappointed with the hotel.

The Kintele Congress Center and Hotel is a beautiful place, located in the suburb area of Brazzaville. 40 minutes away from maya maya airport, depending on the traffic you may face. The grand hotel has most of the facilities you may need (free wifi, free car park, sauna, sport center, etc.). But, the quality of the staff's service is puzzling. Although most of them are quite helpful, they obviously aren't trained to meet their customers demands. One even found a way to argue loudly with a coworker in front of all the customers at the restaurant. The menu at the restaurant wasn't up to date. And I struggled to get a sauce, a desert, or even a piña colada, because of the lack of ingredients at the time. All in all, the grand hotel is a very fancy place, but they need to do better in the way the whole place is managed.

Excellent Hotel, Very nice rooms, Excellent meeting halls the best in Central Africa, I wish to come back again

The most beautiful place. Very clean. Friendly and considerate manager and staff.

Very nice facilities. Friendly staff. Huge space but they lacked a few things. For example, they often forgot to place a bottle of water in my room and there were no bathroom slippers and robe in the bathroom. First experience at their restaurant wasn't the best either. They kept making mistakes but I learned the hotel is new so hopefully, they learn and adjust with time.

Beautiful architecture and world class services and facilities. It is a great place for any international conference.