1/5 Mithun C. 1 year ago on Google
I
had
purchased
some
spices
like
cumin
seeds,
chili
flakes,
oregano
etc
from
Carrefour
lugogo
mall
few
weeks
before.
The
same
were
stored
in
air
tight
containers
at
home.
Unfortunately
when
I
opened
them
to
use
last
week,
they
were
fully
infested
with
spice
bugs
which
was
shocking
to
me
as
I
had
stored
them
in
air
tight
containers.
On
28/01/2023
when
I
visited
Carrefour
lugogo
mall,
I
got
answers
to
all
my
doubts.
When
I
observed
closely,
I
could
see
spice
bugs
running
all
over
the
spices
section.
I
have
videos
and
images
of
the
same
with
me.
Upon
discussions
with
the
section
supervisor,
he
apologized
saying
we
are
having
this
issue
since
few
weeks
now
and
that
they
are
TRYING
TO
GET
RID
OF
IT.
I
just
couldn’t
believe
what
I
just
heard.
How
can
Carrefour
be
so
negligent
on
the
quality
of
food
products
they
sell?
Their
prices
are
way
too
higher
that
the
local
shops
/
market.
This
means
they
are
just
fooling
all
the
people
shopping
there
trusting
on
the
brand
name.
When
the
outlet
manager
was
asked
about
this
he
says
that
the
spices
and
vegetable
section
are
outsourced
and
operated
by
a
third
party.
But
we
as
customers
are
shopping
from
Carrefour
and
billed
by
Carrefour.
So
Carrefour
has
absolutely
no
control
over
their
third
party
suppliers,
no
policies
for
quality
control,
no
health,
safety
and
hygiene
policies
in
place.
The
manager
says
that
they
check
everything
everyday
but
they
don’t
have
anything
in
writing,
no
policies,
no
checklist
nothing.
When
asked
about
pest
control
I
was
told
that
yes
its
done
on
a
regular
basis
but
they
don’t
even
have
proper
evidence
for
it.
In
short
there
are
no
food
safety
measures
in
place,
just
looting
customers
with
a
brand
name.