1/5 Sam Cloward (Welcome to Sam J. 9 months ago on Google
DO
NOT
RECOMMEND
-
Please
DON’T
Choose
Orlando
Orthopedic
Center
for
Your
Care!
If
I
can
save
anyone
the
headache
this
place
has
been
giving
me
the
past
8
months,
then
that’s
what
I
want
to
do.
Their
operational
and
billing
practices
will
leave
you
with
more
frustration
and
pain
than
what
you
are
feeling
physically
before
going
to
their
offices.
They
will
continually
refer
you
to
different
offices
and
doctors
within
their
practice
as
a
means
to
get
more
money
from
you
and
your
insurance
company
while
not
actually
helping
you
address
your
issues.
The
office
wasn’t
prepared
for
one
of
my
appointments
as
they
didn’t
have
the
MRI
images
available
for
me
to
see.
If
I
did
want
to
see
the
MRI
images
they
had
taken,
instead
of
simply
the
MRI
Tech’s
report,
I
would
have
had
to
schedule
an
additional
appointment
and
pay
more
money
for
it.
The
staff
is
as
nice
as
you
get
anywhere,
I’ll
give
them
that,
but
somewhat
inexperienced
due
to
what
seems
to
be
little
time
out
of
their
respective
medical
schools.
I’ve
had
more
success
with
addressing
my
concerns
with
a
Certified
Personal
Trainer,
which
isn’t
even
a
trained
medical
professional,
than
the
young
doctor
that
assisted
me
with
my
lower
lumbar
issues.
I
had
an
injection
in
my
lower
lumbar
which
had
minimal
impact.
They
didn’t
even
look
at
my
piriformis
or
glutes
as
part
of
the
issue.
They
simply
kept
charging
me
money
and
offering
me
more
ways
to
give
them
money.
I
even
mentioned
the
glutes
during
one
of
my
office
visits
and
was
told
“could
be,
don’t
know.”
What?
You’re
the
doctor.
What
are
you
being
paid
for?
For
each
of
my
visits,
they
took
my
insurance
information
prior
to
the
appointment
and
contacted
me
with
what
my
payment
would
be
that
would
be
due
at
each
appointment.
For
each
appointment,
I
asked
what
the
self-pay
price
would
be
if
I
chose
to
go
that
route
and
of
course
the
cost
due
with
my
insurance
was
lower
than
the
self-pay
option.
After
I
went
through
one
of
the
procedures,
they
started
sending
me
additional
bills.
I
switched
insurance
companies
after
I
had
gotten
treatment
so
my
insurance
company
was
also
giving
me
the
run-around.
I
had
to
ask
for
an
itemized
bill
which
took
them
close
to
a
month
to
get
to
me.
Now
they
are
billing
me
with
the
same
itemizations
but
are
charging
more
for
one
of
the
line
items
and
nobody
can
tell
me
why.
When
I
talk
to
their
billing
department,
I
keep
asking
to
talk
with
someone
who
oversees
both
the
coding
and
billing
as
not
everyone
can
see
everything
on
my
file
due
to
HIPPA,
but
nobody
has
gotten
back
to
me
in
months.
The
last
time
I
spoke
to
someone
at
billing,
I
asked
why
I’m
now
being
billed
more
than
I
would
have
paid
if
I
self-paid
and
they
said
it
was
due
to
my
insurance.
So
my
insurance
“negotiated
down”
the
rates,
paid
nothing
(my
insurance
hasn’t
given
any
money
to
this
office)
and
I
have
to
pay
the
difference,
which
is
more
than
the
self-pay
amounts
I
was
told
when
I
asked
for
those.
In
the
conversation
with
the
OOC
billing
agent,
I
stated
that
I
wish
I
would
have
known
and
I
would
have
just
gone
the
self-pay
route
since
it
would
have
been
cheaper,
and
she
stated,
“yeah,
looks
like
it.”
Insurance
aside,
they
still
can’t
tell
my
why
one
of
the
line
items
went
up
an
extra
$100
from
the
first
itemized
invoice
I
received
and
the
latest
one.
I’ve
asked
for
someone
to
contact
me
via
email,
phone,
and
chat
but
get
no
response.
I
attempted
to
file
a
Better
Business
Bureau
complaint
but
they
can’t
do
much
due
to
HIPPA
and
the
office
not
getting
them
the
info
they
need
either.
I
have
yet
to
pay
the
full
invoice
since
I
would
very
much
like
clarification
on
the
line
items,
which
nobody
can
seem
to
give
me.
What
is
the
most
disheartening
about
the
experience
is
that
many
of
the
1
star
reviews
on
here
allude
to
the
same
issues
I
had
and
the
response
is
always
to
call
Priscilla,
the
“Patient
Care
Team
Manager”
about
the
concerns.
Why
would
a
medical
office
which
should
be
adhering
to
a
Hippocratic
oath
need
to
have
a
patient
care
team
at
all?
Shouldn’t
the
entire
business
be
about
patient
care?
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