KFC Wilkoppies image

KFC Wilkoppies

Restaurant Fast food restaurant Meal takeaway Hamburger restaurant Chicken restaurant Lunch restaurant Chicken wings restaurant Dessert restaurant Fried chicken takeaway Chicken shop

One of the Most Reviewed Chicken restaurants in Klerksdorp


Address

Cnr Hertzenberg &, William St, Wilkoppies, Klerksdorp, 2571, South Africa

Website

www.kfc.co.za

Contact

+27 860 100 222

Price rating

$$ $$

Rating on Google Maps

3.30 (945 reviews)

Open on Google Maps

Featured Reviews


Frequently mentioned in reviews: order (16) service (16) drive (9) staff (9) minutes (7) good (6) chicken (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 TheRoach 6 months ago on Google
    Waiting 20 minutes for a small order. No employees in front area. 3 employees drinking Coke outside probably on their break. Really pathetic service. Another edit...placed an order at the kiosk, waited 15 min,with Takelot coming in and out with orders, when enquiring at the counter am told that we have to wait an additional 15 min because "they forgot to check the kiosk order". Absolutely pathetic service, rather close your doors.
    2 people found this review helpful 👍

  • 2/5 John M. 1 year ago on Google
    KFC Wilkoppies is usually one of my go to places, but there’s been a significant decline in overall service and management at this location over the past year or so. They installed a generator a while back to help with loadshedding, which is great, but then failed to compensate for the increase in business during the loadshedding periods by hiring more employees. This has caused massive delays during those times, with the drive thru queue sometimes backed up all the way to the street. The staff they have in place are also detached, indifferent, and incompetent. Putting employees who can barely speak English at the drive thru window, constantly getting orders wrong (causing more delays) and no apologies when you finally get your food. They really need to do a better job of training their employees. This is not the expectation for fast food and customer service.
    1 person found this review helpful 👍

  • 1/5 Shawn M. 1 year ago on Google
    Shocking and Management attitude needs some serious coaching to know what is customer service and 2am this morning been sitting on a toilet seat... just as I am know while posting this review KFC never fails to disappoint
    1 person found this review helpful 👍

  • 1/5 Froneman L. 8 months ago on Google
    Food not good. Service bad. It takes ages to prepare.

  • 4/5 mimi z. 8 months ago on Google
    It's situated In a nice open yard,it's not congested in-store. Very friendly staff

  • 1/5 Chris de J. 9 months ago on Google
    Asked for chicken !only to let me know they only have dry white chicken no drumstick and wings! Also ordered mash and grafy but only recieve gravy ! Not the first time.

  • 2/5 Theo B. 1 year ago on Google
    Slow- had decided on the last minute the buy some Kfc and waited close to 20 mins for my order to prepared. Otherwise the food made up for the delay.

  • 1/5 Connie B. 9 months ago on Google
    Krusher machines not working.Why advertise but unable to supply

  • 1/5 Caroline M. 1 year ago on Google
    Bad service, drive through and whoever took our order was plain rude plus gave us wrong order

  • 1/5 Pieter-Ruann P. 5 months ago on Google
    should just close the drive through. got asked to wait at the front after placing the order so that the staff don't get in trouble for slow service( I know there is a sensor that measures how many cars drive through. Order took 20 minutes. Unacceptable... Please close down your business. its a disgrace.

  • 1/5 Fhumulani M. 7 months ago on Google
    Worst service. Waited almost 30 minutes for an online order. Took them them over 10 minutes just to assist me, then another 15 minutes waiting for the order. Food is good though.

  • 1/5 Vuyiswa M. 5 months ago on Google
    Oh this KFC is so bad I've been holding back from writing a review but they're bad both on delivery service and directly. The contact number provided does not even exist and for a reputable business how does that work? The quality of the food is subpar, things are never available and the this KFC Wilkoppies cancels your orders on delivery services if you have a voucher or promotion. This has put me off KFC as a whole!!!!

  • 1/5 Bennie G. 4 months ago on Google
    Very good fast self service

  • 5/5 FORHAD B. 6 months ago on Google
    They didn’t give me nice customer service

  • 1/5 Louis B. 3 months ago on Google New
    This KFC has disappointed me so many times. Every time I come here, they take the order in the drive through, make you pay and then only do they tell you they haven't got the food ready so you'll have to wait 20 minutes to get your order. This is unacceptable. It's like the staff don't care at all. I will not come here ever again.

  • 1/5 Rion D. 3 months ago on Google New
    Chip and chicken portions horrificly small. No spices or tomato sauce. Not even napkins. Can't drive all the way back for this type of products. Will NEVER EVER buy from you again!!!!!!!!!

  • 4/5 Corné G. 3 months ago on Google New
    Food is always good, but the staffand their bad attitudes and always getting the drinks wrong, you order a medium soda fountain Fanta and the give you a bottle of water, then you say something and the get all pissy with you and start saying things in their language so you don't understand what they are saying...

  • 1/5 regardt s. 2 months ago on Google New
    Nothing available attending server only responded with its that time of the year, poor service the food that was available was dripping with oil

  • 1/5 tryphina m. 10 months ago on Google
    Terrible service they haven't had coffee for the past two weeks ...when u buy a breakfast crunch box they tell you they will give it to u with water only bcos they are out of juice also. That time it's freezing cold 🥶...eew I then tried to use their bathroom they told me their bathrooms aren't operating lol wat a joke

  • 2/5 Tsipane N. 1 year ago on Google
    The chicken sold to us on 26 May 2022 in the evening was awful - dry, burnt and oil was not clean. Extremely disappointing😥. Actually deserved one star. Have had better experiences in the past

  • 5/5 Wilhelm L. 1 year ago on Google
    Best dunked wings we had from any kfc in Sa

  • 5/5 Pheletso L. 1 year ago on Google
    Great service, more especially the online system. The cashiers are very friendly.

  • 4/5 Aza r. 1 year ago on Google
    Service was friendly and fast, burger could have more mayo

  • 1/5 Tumelo S. 1 year ago on Google
    I ordered a oreo krusher and never received it instead I got an chocolate milkshak. I ordered a dunked burger and got a snack burger instead. I also ordered a sprite and got a Coke.

  • 1/5 Roydon B. 1 year ago on Google
    The food is what you except but the staff are incompetent (or at least the ones that work when I go there). If you choose the drive-through then get ready to wait for your food in the parking lot…or asking for missing food inside.

  • 2/5 Nicolene S. 1 year ago on Google
    The chicken was not done yet, but the drive thru took my order and payment without informing me. I wast traveling and went there for FAST food. A 15 min delay would have prevented me from ordering.

  • 1/5 Ilzone P. 1 year ago on Google
    Oreo crusher looks undrinkable. I am very unpleased!

  • 2/5 Kefiloe M. 2 years ago on Google
    Can be great, or terrible depending on what time of the day you and on what day. Sometimes the food is well prepared and very fresh, other times you wait 20 minutes for half-boiled chicken and missing condiments. Luck of the draw really. Ice cream machine is inconsistent

  • 1/5 Mantsho M. 1 year ago on Google
    I'm very disappointed by Wilkoppies KFC coz last week i had to drive back there to rectify a wrong order given to me and now today i ordered 6 pieces online for R70 but whn i got home there were only 5 pieces😞 😔 😕

  • 4/5 Percy H. 1 year ago on Google
    Service was a bit slow but I guess it was due to the load shedding would help if they put enough staff as they know it will be busy otherwise great food

  • 1/5 Kobus B. 1 year ago on Google
    The most unfriendly front staff ever and the way that they present themselves are appalling. Body language says a lot and the message I got was seriously not good.

  • 4/5 Hanelie L. 1 year ago on Google
    Slow service and a hel of a noise..... staff speaking in very very very loud tone....and it seems unorganized..... scrambling back and forth. Foodstuff nice as always

  • 1/5 Veruschka M. 1 year ago on Google
    This is the worst KFC there is in Klerksdorp, staff is unhelpful , rude, extremely slow , can never get the order right and they lady taking the orders has a very bad attached as if she is doing you a favour to take our order. KFC is pathetic please do something before it's to late

  • 2/5 Sandra Du T. 1 year ago on Google
    Food was good, but service can be worked on. Received no spoons for the mash and only 2 packs of spice but we are 4 people.


Call +27 860 100 222 Open on Google Maps

Amenities


  • Parking
    • ✓️ Free parking lot
    • ✓️ Plenty of parking
    • ✓️ Free of charge street parking
  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Coffee
    • ✓️ Quick bite
    • ✓️ Small plates
    • ✓️ Late-night food
  • Accessibility
    • ✓️ Wheelchair-accessible toilet
    • ✓️ Wheelchair-accessible seating
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Dining options
    • ✓️ Lunch
    • ✓️ Brunch
    • ✓️ Dinner
    • ✓️ Dessert
    • ✓️ Seating
    • ✓️ Breakfast
    • ✓️ Counter service
  • Service options
    • ✓️ Dine-in
    • ✓️ Delivery
    • ✓️ Takeaway
    • ✓️ Drive-through
    • ✓️ Kerbside pickup
    • ✓️ Outdoor seating
    • ✓️ No-contact delivery

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