Featured Reviews


Frequently mentioned in reviews: staff (13) good (12) friendly (11) clean (11) casino (10) hotel (7) nice (7) time (7) restaurant (7) floor (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Nomalanga M. 2 years ago on Google
    Absolutely loved staying at this very modern hotel. The room is nice and cosy. The staff are very friendly and breakfast staff are attentive. It is a nice location for those who like golf and if you’re feeling lucky at the casino. Their breakfast is pretty standard and similar to most establishments but nothing extra special.
    5 people found this review helpful 👍

  • 5/5 Antonius M. 1 year ago on Google
    Very nice.. thank you for getting resident Dj's at Moo bar .. very lovely atmospehe and vibe.! Total 10!
    4 people found this review helpful 👍

  • 5/5 Corné G. 3 months ago on Google • 110 reviews New
    Great place, went for the Francois Van Coke show and had a blast, thank you to the organisers of the show and Rio for hosting it, had a wonderful time.

  • 3/5 Michelle G. 10 months ago on Google • 93 reviews
    Beautiful place and very nice staff. However, the ladies bathroom was not very clean. Toilet paper (wet) all over the floor. Kinda feel gross to touch anything. The restaurant have a delicious buffet during Sunday lunch, the main reason i came here. The food was cooked to perfection, dont forget the desert. It was extremely good.

  • 3/5 Maitseo T. 3 months ago on Google • 47 reviews New
    The place is good for hosting events and I think most of the things need maintaining or maybe replacing we had a work event there and the room we occupied was very hot throughout the event.

  • 4/5 DANIEL M. 2 years ago on Google
    This place is dead awesome. The hotel rooms are clean,Beautiful paint & pictures also loved the big screen TV . The restaurant menu is the BEST for me and I had a wonderful time there.
    1 person found this review helpful 👍

  • 4/5 Kamohelo M. 9 months ago on Google
    As i was attending a meeting in a venue that we had booked in this place, i just want to say it's very advisable to check the timeslots in which other venues are also booked. This will help choose the best time slot for that day as there could be major interferences in the noises coming from other rooms. I hope management can also try to find a way to see how best they can attenuate the sounds from other venues to avoid such cases.
    1 person found this review helpful 👍

  • 1/5 N F. 2 years ago on Google
    A lot of people were'nt wearing masks and they don't clean the machines after every player,there were dishes everywhere on the floor I only saw one guy cleaning .Where people were smoking the ashes were on the sides of the machines and crumbs .and they don't show up does'nt matter how many times you press the service button.It's really sad as I use to like going there but I think I have to reconsider ,don't know if it's management but I know the guy that I usually saw the manager was always making sure clients are happy and the floor clean.
    1 person found this review helpful 👍

  • 1/5 Gift M. 1 year ago on Google
    The service was good.Rooms perfect👌But then the food lunch and dinner was very bad because I end up having running stomach.The only meal I enjoyed was breakfast
    1 person found this review helpful 👍

  • 5/5 Kelebogile M. 2 years ago on Google
    I love it so much. Friendly receptionist, super clean, beautiful, amazing food and drinks. I keep coming back here
    1 person found this review helpful 👍

  • 3/5 Sechaba M. 1 year ago on Google
    It’s always a unfair practice to rate a casino seeing that I grew ups under Carnival city but it being small allowed attention to feel like they care. Staff was friendly and serviced accordingly. The closing time and all is reasonable but you need to be glued up to your own reason to make it through. The toilets ant my fav place but I hear and understand.
    1 person found this review helpful 👍

  • 3/5 Didintle Gao M. 6 months ago on Google • 34 reviews
    The rooms are small but cozy, neat and clean. They dont have bar fridges incase you not dinning with them in the evenings. Staff is ok but could also be friendlier

  • 4/5 Marvin M. 1 month ago on Google • 21 reviews New
    Staff are very friendly, rooms are very neat and tidy. The location is secluded however great for a night out with a few friends if you’re looking for a more cosy scenery.

  • 2/5 Duncan van V. 1 month ago on Google • 6 reviews New
    The casino bar staff and waitrons are shameful and an embarrassment to the hospitality industry, no greeting, no smiling, making one feel that they are doing you a favour. Unfortunately, that attitude has also rubbed off on some of the croupiers as well as the cleaning staff leaving the place full of empty glasses & full ashtrays between slot machines.

  • 2/5 Ophiuchus G. 2 months ago on Google • 3 reviews New
    Used to be a prestigious and neat environment. On the edge of becoming derelict and post-apocalyptic.

  • 3/5 lebogang Boss Jesus M. 1 year ago on Google
    It's an entertaining place to be especially in a quiet sleepy town like klerksdorp. There live performances. Wish there was a bit more. Wish it was a bit more youth friendly. But it's okay could be much better tho if there was a gaming area, more restaurants, and much more live performances

  • 5/5 Stephenie s. 6 months ago on Google
    Went for a Timothy Kieswetter Show. The Casino was very accommodating. Lovely food, friendly staff. Would definitely recommend.

  • 5/5 Patrick M. 7 months ago on Google
    The staff are so friendly and I feel free like home that's why I always choose Rio.

  • 5/5 Amanda “AMMI” S. 10 months ago on Google
    When you are in need of money for urgent medical ❣products and you need help to insert coins into the machines and in the end win😊. I really did not expect anything. Wow thank you so much.🤗Thank you FATHER... 1|2 of the Meds can now be bought!!xx

  • 2/5 Alison M. 9 months ago on Google
    I walked right in. No security at the doors. The queues to make a playing card are tremendously slow. No service. I hope management can make some changes so that visitors feel more safe and welcomed.

  • 5/5 Thabiso T. 9 months ago on Google
    The best place I have ever been to🔥🔥🔥🔥

  • 1/5 Pieter K. 1 year ago on Google
    Waters incompetend right drinks down an still got it wrong . Got mane cours bevore starter . Food was good . Asked for aircon to be switched on left and it dit not happen .

  • 4/5 Kealeboga C. 1 year ago on Google
    The place is nice, different entertainment, charging points ,available DJ's and more 8/10

  • 4/5 Mark M. 1 year ago on Google
    The hotel is nice though some things need a bit of TLC, the rooms are of a good size, the inter lonk doors makes it easier when staying as a family. The hospitality was good, loved the breakfast. Would recommend staying at this hotel. The swimming pool was rather disappointing as it was very small and not clean at the time i visited.

  • 5/5 Natasha R. 1 year ago on Google
    The hotel room was neat and clean. It was a full weekend due a convention but we still received very good service. The staff were friendly, especially the casino staff. Simphiwe runs a tight ship in the casino and the private poker table was good fun, we will definitely be back again.

  • 2/5 Mosimanyana G. 1 year ago on Google
    No sound proofing between the rooms, you can hear the person in the next room speak as if they are in the same room with you. Facilities are just okay, had a problem with the basin won't release water.

  • 1/5 Tyler M. 1 year ago on Google
    Will never go there again, restaurants close at 8 in the evening on a Saturday!! Their casino bar and prices are ridiculous. I was charged R32 for a silver tequila and R50 for gold tequila, single gin and tonic was R70!!! when we wanted to order food almost nothing was available other than burgers and finger food platters, pizza was on the menu but out of the question! When I ordered a burger the waiter argued with me that I can't have extra cheese only to deliver the burger with the patty still raw.. We bought a bottle of wine for R200 where our friends paid R99 for the same bottle by a other waiter.... And the arrogance and incompetence that was shown by the staff!! Unforgivable!!! This is was horrendous experience.

  • 1/5 Janomi van Z. 1 year ago on Google
    Good day.... I wouldn't take it as a positive rating.... Let me tell you about our visit at you restaurant on the 5th of May this year... I was there on the 13th of April to see how the Casino's Bar was for a upcoming Bachelors Party for my friend, and it wasn't good at all. No stock of Lime, and Sprite and Beer was warm... So I complain about the bad service and received a R600 restaurant voucher. Me and my husband to decided to try the restaurant again, to give you a second chance... This is how the evening went: 18:05 - We walked in and was seated 18:08 - Drinks was ordered 18:16 - drinks was received & ordered the starters 18:50 - Starters was received and we ordered our main course 19:34 - main course was received. So, I don't know If you, Sir/Mam would except this time waiting for your food, But this was not excepted. And when we arrived, there were just one table of 2people present in the restaurant... Thank you!!!

  • 5/5 Mogomotsi Z. 2 years ago on Google
    A wonderful place to be at Very wow place and neat The guards are very friendly 👏 They have a wonderful parking lot and a place to relax outside if u wana take SOME pics i recommend RIO

  • 2/5 Shea L. 1 year ago on Google
    The Spheres there smells good, very welcoming & friendly staff.

  • 2/5 Melanie N. 2 years ago on Google
    10pm, only 1 blackjack table open, hubby and wife playing together, taking up sesting that other players could be utilising. Covid practices not adhered to whatsoever. No staff on the floor to monitor covid rules

  • 1/5 Jonathan W. 2 years ago on Google
    1: The bar is filthy dirty, a h&s officer would close down the bar if inspected. 2: Service is poor, as in no one serves you, poor. 3: Not one clean ashtray. 4: Dirty glasses and cups everywhere. 5: Cigarette buds in the machine 6: Staff look as if they hate being there every single minute. 7: Staff on their phones behind the bar and on the floor. 8: Bathrooms reek of urine, no to be frank it stinks of pis!

  • 1/5 Johan S. 2 years ago on Google
    This used to be a nice casino but on my last 2 visits it was absolutely horrible. Only one bar operating (frustratingly slow) The whole place were littered with dirty dishes (all over the bar and the everywhere in the casino). I order a whisky but there were no whisky (tumbler 🥃) glasses, the bartender ran across the casino floor for about five minutes searching for glasses to use (while leaving the bar unattended). The ventilation system have probably not been serviced in years. The smell of cigarette smoke is so bad, even before you enter the smoking area, a few minutes inside the smoking area and my eyes started to burn from the smoke. (The only open bar is inside the smoking area) If you do decide to visit here, just make sure not to trip (or shock) on the wires running underneath the carpets.

  • 4/5 Karabelo M. 2 years ago on Google
    I have been here a couple of times...and the hotel is very beautiful...always clean with the friendly staff ever ready to assist. If the restaurant could be a lot faster with their food... beacuse you can wait up to an hour or more waiting for your food.

  • 5/5 nafiza s. 4 months ago on Google • 1 review
    Went to watch the semi and the finals at Rio hotel casino it was fantastic the vibe was leka the service was top notch the food was good everyone was friendly place was clean i had a good time


Call +27 18 469 9100 Open on Google Maps

Amenities


  • Accessibility
    • ✓️ Wheelchair-accessible toilet
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance

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