1/5 Elmari7 E. 2 years ago on Google
Worst
service
ever.
Ordered
online
to
collect
order
at
17:30.
On
arriving
at
17:28,
the
order
was
not
ready
and
not
logged
on
the
system.
I
showed
the
order
number
on
my
cellphone
and
the
cashier
took
my
phone
and
walked
to
the
kitchen
area
and
another
took
my
phone
from
her
and
when
I
complained
about
all
the
people
handling
my
phone
without
gloves,
I
was
told
I
must
wait
for
exactly
half
past
five
to
be
told
if
my
order
was
ready.
The
order
was
paid
already
online.
I
took
my
phone
and
showed
the
cashier
it
was
17:32
and
she
ignored
me
and
called
another
customer
to
assist.
At
17:40
I
asked
what
is
the
problem,
because
orders
are
going
out
,
but
mine
is
not
ready.
One
of
the
kitchen
staff
shouted
loudly,
tell
Her
orders
take
minimum
of
15minutes.
I
was
very
angry,
because
the
small
waiting
area
was
shoulder
to
shoulder
full
and
no
social
distancing
at
all
my
order
was
processed
online
at
15:45
for
collection
at
17:30.
I
asked
for
order
to
be
canceled
and
full
refund
and
then
suddenly
another
cashier
said,
why
is
the
customer
waiting
when
the
order
is
ready.?
It
was
the
order
I
saw
on
the
counter
put
out
about
5min
before
that.
On
my
way
out
there
were
3more
angry
customers
with
the
same
problem.
Our
money
keeps
the
company
going
and
one
is
treated
with
no
respect
whatsoever.
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