Roman's Pizza Klerksdorp image

Roman's Pizza Klerksdorp

Restaurant Fast food restaurant Pizza restaurant Meal takeaway Pizzatakeaway Pizza delivery service

One of the Most Reviewed Pizza restaurants in Klerksdorp


Address

Shop 5, Makro Vest, 3 Austin St, Wilkoppies, Klerksdorp, 2571, South Africa

Website

www.romanspizza.co.za

Contact

+27 18 468 3732

Price rating

$$ $$

Rating on Google Maps

4.10 (718 reviews)

Open on Google Maps

Working Hours

  • Thursday: 11 am to 9 pm
  • Friday: 11 am to 9 pm
  • Saturday: 11 am to 10 pm
  • Sunday: 11 am to 10 pm
  • Monday: 11 am to 9 pm
  • Tuesday: 11 am to 9 pm
  • Wednesday: 11 am to 9 pm

Featured Reviews


Frequently mentioned in reviews: order (20) pizza (13) service (7)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Elmari7 E. 2 years ago on Google
    Worst service ever. Ordered online to collect order at 17:30. On arriving at 17:28, the order was not ready and not logged on the system. I showed the order number on my cellphone and the cashier took my phone and walked to the kitchen area and another took my phone from her and when I complained about all the people handling my phone without gloves, I was told I must wait for exactly half past five to be told if my order was ready. The order was paid already online. I took my phone and showed the cashier it was 17:32 and she ignored me and called another customer to assist. At 17:40 I asked what is the problem, because orders are going out , but mine is not ready. One of the kitchen staff shouted loudly, tell Her orders take minimum of 15minutes. I was very angry, because the small waiting area was shoulder to shoulder full and no social distancing at all my order was processed online at 15:45 for collection at 17:30. I asked for order to be canceled and full refund and then suddenly another cashier said, why is the customer waiting when the order is ready.? It was the order I saw on the counter put out about 5min before that. On my way out there were 3more angry customers with the same problem. Our money keeps the company going and one is treated with no respect whatsoever.
    2 people found this review helpful 👍

  • 1/5 Monya L. 11 months ago on Google
    😳 Very unfavorable service and quality of food received from Roman's Pizza Wilkoppies!! I called just past 17:10 to place my order for delivery.. I asked for a TAT and the person taking my order said it would be about 20min.. I called again at 18:01 to follow up, the caller said the the driver is on his way, the manager told him to come straight to my house.. I call AGAIN at 18:42 and the manager says the driver is on his way.. Driver arrives, just before 19:00, no receipt to confirm the amount due, so I just "pay on faith".. I open my box, and you can see the pictures below mentioned.. VERY DISAPPOINTING!! VERY UNSATISFYING!!
    2 people found this review helpful 👍

  • 5/5 Johan C. 6 months ago on Google
    Very nice and friendly atmosphere. Was a pleasure to wait for pizza.
    1 person found this review helpful 👍

  • 5/5 FP S. 1 year ago on Google
    Been getting pizza here since i was little never disapoints with the food always the best
    1 person found this review helpful 👍

  • 2/5 Jadène Janse Van R. 1 year ago on Google
    Pizza is not the same was quite tasteless and extremely watery had to call 2 times before receiving service and waited almost an hour for my order. Believe if I didn't order extra shrimp on my seafood pizza I wouldn't have gotten any at all. The four in one exist out four sauces rather than 4 meats to be honest.
    1 person found this review helpful 👍

  • 1/5 BRIDGET R. 2 years ago on Google
    The cashiers is very unprofessional and very rude does not know how to speak to the customers seems you had to beg for your own pizza you had to buy. I lost my appetite and as I was leaving they laughed at me. Now what do call that. I don't think I'll will be going back 😡

  • 1/5 Estie K. 6 months ago on Google
    We waited for more then 20min then they told us they did not even placed the orde yet! So we ask money back and went out

  • 5/5 Roydon B. 5 months ago on Google
    Sometimes they’re busy, but overall they make delicious food and have great service.

  • 5/5 L Parris (. 10 months ago on Google
    It is always a pleasure to share a Romans pizza with family and friends

  • 5/5 Jane S. 9 months ago on Google
    Shop clean...cashier are friendly...nice place

  • 4/5 Stanley G. 1 year ago on Google
    I love Roman's pizza. But today my pan base wasn't done. The base wasn't cooked and still raw. A bit disappointed. And it was quiet. I was order #90. I hope the next order is back to the high standard and you are back to a 5 star. The Flava range is great. One request... Fix the online ordering for Roman's in Austin str Klerksdorp. It's getting a bit old to constantly see the message... "oops we appear to be offline" . I mean ever time we order¿?? Going through the whole ordering on the app and then ending with error message. Frustrating Either remove the option or fix the problem.

  • 2/5 Rachelle S. 8 months ago on Google
    Dear Romans I was truly exited to order online and have our large order delivered at home within 60min. Unfortunately the excitement of receiving cold, raw pizza (which was a first for me) distinguished the excitement very quickly. 2 out of the 6 pizzas were not cooked properly and although on time, ice cold and rubbery. We all felt disappointed.

  • 2/5 LAFRAS DU P. 1 year ago on Google
    Super slow service, to wait an hour for fast food!

  • 5/5 Yolande M. 2 years ago on Google
    Just love their pizzas... yummy.. Always good service..

  • 5/5 Denice Van der M. 1 year ago on Google
    Friendly staff and pizza is always good

  • 5/5 Mbulelo Z. 2 years ago on Google
    Good food I enjoyed their courtesy to customers

  • 1/5 Ané van N. 1 year ago on Google
    I got a big piece of plastic in my pizza pie

  • 5/5 Grace S. 1 year ago on Google
    Cost Effective ✓ Delicious Pizza ✓ Easy to access ✓ Customer Service ✓ Love it ✓

  • 5/5 Braam R. 2 years ago on Google
    My favorite pizza place. Competant staff. Waiting times are a bit longer during weekends and peak hours. Get there before the rush and you won't wait as long.

  • 3/5 Khloe O. 2 years ago on Google
    Their pitza is very tasty would be a grate thing if not all pitza places opens at 10 in morning. there food quality is good just sometimes you order pitza pies and you get wrong Flavours or you wait very long for orders to be completed.

  • 1/5 Bernadene P. 1 year ago on Google
    Poor service no one answers the phone also received the wrong order

  • 4/5 Zunice W. 3 years ago on Google
    I love Roman's and the pizza is great, but they must look at something beter to do with the waiting line. Because people just walk in and go to the front, while the rest has been waiting long.

  • 4/5 Billy E. 2 years ago on Google
    Everything you can expect from a pizza franchise, this particular shop is definitely NOT stingy with their cheese😋

  • 2/5 Marco P. 2 years ago on Google
    The flavoring is not amazing the pizzas are plain i'll rather go to panaroties and sit and eat a big an juicy pizza for R200


Call +27 18 468 3732 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
  • Offerings
    • ✓️ Quick bite
    • ✓️ Vegan options
    • ✓️ Vegetarian options
  • Accessibility
    • ✓️ Wheelchair-accessible toilet
    • ✓️ Wheelchair-accessible seating
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Dining options
    • ✓️ Lunch
    • ✓️ Brunch
    • ✓️ Dinner
    • ✓️ Catering
    • ✓️ Counter service
  • Service options
    • ✓️ Dine-in
    • ✓️ Delivery
    • ✓️ Takeaway
    • ✓️ No-contact delivery
  • From the business
    • ✓️ Identifies as women-owned

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