Woolworths image

Woolworths

Supermarket

😐 Just wondered how many customers check their till slips for purchases in store, especially in the food department. I occasionally do check my till slip and more often than not find a difference between the marked price and the till price. It isn't worth going back to the store to query it so I just... People often mention store, Woolworths, clothing, service, good, section, Woolies, staff, Knysna, friendly,


Address

Shop 16, Knysna Mall, Corner Nelson, Main & Gray Roads, Knysna, 6571, South Africa

Website

www.woolworths.co.za

Contact

+27 44 302 2900

Price rating

$ $$$

Rating on Google Maps

4.20 (760 reviews)

Open on Google Maps

Working Hours

  • Tuesday: 7 am to 7 pm
  • Wednesday: 7 am to 7 pm
  • Thursday: 7 am to 7 pm
  • Friday: 6 am to 7 pm
  • Saturday: 6 am to 7 pm
  • Sunday: 6 am to 6 pm
  • Monday: (Christmas Day), 8 am to 3 pm, Holiday hours

Featured Reviews


Frequently mentioned in reviews: store (13) Woolworths (13) clothing (12) service (10) good (10) section (10) Woolies (9) staff (9) Knysna (9) friendly (7)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 3/5 Selvie C. 2 years ago on Google
    Just wondered how many customers check their till slips for purchases in store, especially in the food department. I occasionally do check my till slip and more often than not find a difference between the marked price and the till price. It isn't worth going back to the store to query it so I just let it pass. Today, I purchased prepacked Brinjall marked at R22.99. The till scanned R24.99. It isn't a big deal R2.00 Just thought I should share.
    2 people found this review helpful 👍

  • 5/5 Ferdi van B. 2 years ago on Google
    Great for fresh, quality food. This is a well-run typical Woolies store.
    1 person found this review helpful 👍

  • 5/5 Joseph K. 3 years ago on Google
    Wow! No matter where you are throughout South Africa, you get the very same experience at Woolworths. This is so amazing and we really enjoyed our shopping at this woolies. Staff members were fantastic and very helpful!
    1 person found this review helpful 👍

  • 4/5 Dillon C. 4 months ago on Google
    Decent produce, ok customer service and a nice good atmosphere. Prices are a little higher but the quality makes up for it. Still one of the better shopping experiences
    1 person found this review helpful 👍

  • 4/5 Vukile O. 1 year ago on Google
    I cannot always pay for a R6 bag whenever I have forgotten my bags in the car or at home. They need to have some other means of carrying our groceries when we don't want to go the expensive route of that linen bag......adawyz happy with Woolies......
    1 person found this review helpful 👍

  • 4/5 mahjabeen p. 1 year ago on Google
    The clothing section has limited variety compared to other Woolies stores around the country. The food section is well stocked. Helpful staff.
    1 person found this review helpful 👍

  • 5/5 Wendy B. 11 months ago on Google
    Colleen in ladies lingerie was a super star sorting my frail mom with her underwear needs. Never losing patience. Going the extra mile. Thank you
    1 person found this review helpful 👍

  • 5/5 Lorraine Anne G. 10 months ago on Google
    Small shop, different to Garden Route Mall regarding product but essentials available

  • 4/5 Starshine B. 1 year ago on Google
    Good as ever. Only downside is that they don't sell children's clothing.

  • 2/5 Ingrid 1 year ago on Google
    shocking customer care is so bad waiting month for my vouchers..so unfriendly..

  • 1/5 richard e. 1 year ago on Google
    Online shopping isn’t delivery 20 December 3 days time - get with the program checkers 60 minutes 🤯🙈🤷‍♂️

  • 5/5 Naz A. 1 year ago on Google
    Woolworths Knysna. I only have good thoughts of this Woolworths branch. The reason is that whenever we come here from Cape Town, then it is when we are on holiday. We always stop at Woolies to buy some hot meals, as they sell halaal meals. I have no complaints as the staff are always lovely and the store always has what I am looking for. 👌

  • 5/5 Nathan H. 9 months ago on Google
    Amazing experience fast and friendly definitely according the wollies standard,more than enough parking on different levels

  • 3/5 Donovan G. 1 year ago on Google
    Although it was a good and well stocked Woolworths, The long life milk had expired by a month which was very disappointing. I didn't notice at first so had to come all the way back to return it and when I went to the shelf to get a replacement I noticed that every one of the flavoured long life milks was expired!

  • 5/5 CAROLANNE H. 1 year ago on Google
    Woolworths always best , just on another level, today beautiful, gifts to buy have arrived at Woolworths, always special

  • 5/5 B W. 6 months ago on Google
    Great customer service. I shopped for groceries on Friday morning from out of town. Most helpful friendly staff of any supermarket I’ve visited. Lady at the bakery, tall guy packing shelves and especially Monica at the till all gave 5 star service. Thanks

  • 2/5 Jan K. 7 months ago on Google
    Very disappointed with the level of floor management in the food section. I arrived at the store this morning at 9.00am on the 23rd September to purchase a few items on promotion only to find that the promotional pricing had already been removed. The broadsheet clearly states that the promotion ends on the 24th. This is not the first time this has happened at this store.

  • 5/5 Michael M. 5 months ago on Google
    This is a great Woolworths with really helpful staff, a good selection of foods and a nice clothing section. It’s just the right size.

  • 5/5 Graham W. 4 months ago on Google
    Neat n tidy. Not your average size Woolies, just smaller and quant.

  • 5/5 Anthony M. 4 months ago on Google
    It's Woolies what else can I say. Staff are super friendly

  • 5/5 Marianne B. 7 months ago on Google
    Extremely helpful and friendly staff. Wonderful range of awesome Woolworths quality goods.

  • 4/5 Sharon K. 1 year ago on Google
    Many items out of stock. Staff battling to keep Shelves packed. Aisles way to small for huge trollies. Stupid new store lay-out. Always a nightmare this time of year for both staff and customers. Come on management do something, it must be terrible for staff to work under these conditions at this time of the year.

  • 4/5 Clive W. 1 year ago on Google
    Always with good products. The Knysna shop is quite cramped for space though. That was quite a while ago. It is now 2022 and they have enlarged the shop but the food section is still cramped. The range of clothing is quite limited. Aimed more at mid market and lower.

  • 5/5 jill 2 years ago on Google
    Woolworths Knysna is very busy over the Christmas season. I did a Click and Collect order and did not check the bags. Got home to find one was missing and I arranged to pick it up the next morning. I know it is not really incumbent on the customer to check their order but considering the time of year it is not such a difficult thing to do. My bag was waiting for me with a beautiful bunch of flowers as an apology. 😊 Thank you Woolies for brightening my day.

  • 5/5 Noell A. 1 year ago on Google
    A lovely Woolworths with an interesting clothing section and a good food section. Visiting from CT.

  • 3/5 Chris D. 1 year ago on Google
    Great product and good overall service. Nice coffee booth with great baristas and even better coffee!

  • 4/5 Wayne S. 1 year ago on Google
    Always great quality but very little for kids in the clothing section

  • 5/5 Johan G. 1 year ago on Google
    Store got some really good clothing in for winter, just love shopping at WW Knysna Mall, food included of course

  • 4/5 Bhekani R. 1 year ago on Google
    I found this store to be an excellent store although the variety is limited because it's small. Maybe it's because that it caters for the small community in Knysna. The service is very good and the store is fresh.

  • 5/5 Nat G. 2 years ago on Google
    Knysna Woolworths was upgraded and enlarged during 2020/2021. Consequently it is a well laid out and pleasant store in which to shop. Being in Knysna, it is smaller than the Woolworths stores in larger metropolitan cities and of needs does not have the capacity to stock the wide variety of goods to be found in those stores. The men's clothing and homeware sections do not carry the full range to be found in the larger stores. There is no Country Road or Trenery in store. It is the service in this Woolies which distinguishes it from the larger stores. The staff are very, very friendly, provide excellent service and when they see one is struggling or not finding what one is seeking, they unsolicitedly offer their services to assist one. I experienced this service in both the supermarket and men's clothing sections. It was a joy to receive such excellent and friendly service.

  • 5/5 Claudia H. 1 year ago on Google
    I love WW Knysna. A pity there is no restaurant. It woukd do very well!

  • 4/5 Wayne S. 1 year ago on Google
    As with all Woolies shops it is great, only not much clothing in the kids range sadly.

  • 5/5 Tamsin K. 2 years ago on Google
    Always find what I need except the tiramisu cakes sell out too fast!

  • 4/5 Shaun M. 2 years ago on Google
    Its small but adequate for last minute food shopping or specific items. Do not expect what you'll find in a mall as most of the brands and lines are not stocked. The clothing section stocks generic items and styles for older people. for parking rather use the main mall parking and not the Spar or Game section as those bays and isles are very narrow and nicks and scrapes are plenty.

  • 5/5 anvor j. 2 years ago on Google
    Beautiful shop, neat. friendly staff, great selection of clothes and food. My go to shop in Knysna

  • 5/5 Wyatt S. 2 years ago on Google
    Only was here once but it's decently big and has lots of products that every other store . Did not buy clothes but grocerys but the clothing there also looks nice but has wonderful service

  • 4/5 Candice E. 2 years ago on Google
    Nice Woolworths, good variety of clothes which is nice, the queues just take forever in December. Just to note. They don’t have any vegan options.


Call +27 44 302 2900 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Accessibility
    • ✓️ Wheelchair-accessible lift
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Service options
    • ✓️ Delivery
    • ✓️ In-store pick-up
    • ✓️ In-store shopping

Trends



Last updated:

Similar places



Similar Supermarkets nearby

Last updated:
()