1/5 Mohd S. 3 months ago on Google • 148 reviews New
HIGHLY
NOT
RECOMMENDED
🤬🤬🤬
Disappointing
Experience
I
would
like
to
share
my
unsatisfactory
experience
at
this
chalet.
I
made
a
reservation
six
months
in
advance
and
was
shocked
upon
arrival
to
find
that
my
room
had
been
replaced
with
a
very
poor-quality
one.
Despite
requesting
a
room
with
two
single
beds,
I
was
given
a
large
bed.
Furthermore,
the
bathroom
was
extremely
dirty,
and
the
overall
condition
of
the
hotel
was
unsatisfactory.
I
also
observed
similar
issues
experienced
by
other
travelers,
where
reservations
and
payments
had
been
made,
but
upon
check-in,
the
chalet
was
already
full.
This
experience
is
highly
discouraging
and
reflects
poor
management.
The
reservation
system
should
guarantee
the
desired
room
and
maintain
the
cleanliness
of
the
hotel.
I
hope
the
management
can
improve
their
services
and
ensure
a
more
positive
stay
for
future
customers.
3 people found this review helpful 👍