5/5 Y. L. 1 year ago on Google
An
hour
after
checking
out,
we
started
missing
Cape
Fahn.
We
have
stayed
at
a
good
number
of
hotels
all
over
the
world,
but
Cape
Fahn
has
REWRITTEN
our
understanding
of
what
good
service
means.
During
our
two-night
stay,
we
felt
that
the
staff
members
genuinely
cared
about
us
and
treated
us
like
their
personal
guests.
One
waitress
(Fareeda)
remembered
that
my
daughter
liked
watermelon.
When
my
child
was
later
playing
on
the
beach,
Fareeda
came
with
freshly
cut
watermelon!
She
even
brought
mosquito
sprays
after
finding
my
child
bitten.
The
entire
team
worked
together
perfectly
and
was
always
ready
to
help.
We
usually
preferred
to
walk
but
always
found
a
buggy
on
standby,
even
though
we
did
not
request
one.
Beyond
kindness,
generosity
was
another
hallmark
of
Cape
Fahn.
My
daughter
did
not
like
pad
Thai
noodles
and
preferred
broad
noodles
(pad
see
ew).
We
asked
for
some
pad
see
ew
noodles
on
the
side
–
but
they
came
with
the
same
dish
made
with
pad
see
ew
free
of
charge
for
kids
in
addition
to
the
pad
thai
we
ordered
.
.
.
Over
the
48
hours,
individual
gestures
of
such
kindness
and
generosity
accumulated
to
make
this
hotel
stand
out
from
the
other
5*
places
we
stayed
at
on
Koh
Samui
(Conrad,
Hyatt,
Kimpton,
Sheraton
–
to
name
a
few
–
BTW
these
all
are
great
hotels
that
are
way,
way
better
than
similarly
situated
hotels
in
Europe
and
America).
We
would
rate
Cape
Fahn
10/5
if
we
could.
Indeed,
Cape
Fahn
will
stay
in
our
memory
for
a
long
time.
And
if
we
return
to
Koh
Samui,
we
will
be
sure
to
want
to
stay
again.
We
have
never
really
missed
a
hotel
before,
but
Cape
Fahn
is
like
a
friend
that
we
long
to
meet
again.
We
hope
your
team
will
stay
fantastic
and
excellent
until
our
next
visit!
1 person found this review helpful 👍