Island Estate image

Island Estate

Villa

Refined cottages & villas with hot tubs in an upscale hotel offering in-room spa treatments. People often mention stay, morning, pool, resort, nice, breakfast,


Address

74 Bontji Moo 4 Bo Put, Ko Samui District, Surat Thani 84320, Thailand

Website

paradiseislandestate.com

Price rating

$95/night

Rating on Google Maps

4.30 (53 reviews)

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Working Hours

  • Wednesday: Open 24 hours
  • Thursday: Open 24 hours
  • Friday: Open 24 hours
  • Saturday: Open 24 hours
  • Sunday: Open 24 hours
  • Monday: Open 24 hours
  • Tuesday: Open 24 hours

Featured Reviews


Frequently mentioned in reviews: stay (14) morning (8) pool (8) resort (7) nice (7) breakfast (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Alex S. 5 years ago on Google
    A complete ripoff - advertised as 5 star and nowhere near it. We stayed in the honeymoon suite - it is pretty unremarkable and there is an obvious lack of attention to detail inside and out that might be tolerable in a budget option, but not in a supposed high end resort. In the room, we find: - A broken bathroom door that would not close. It could not be fixed until the next day, and even then it still took some effort to close. - A partially clogged shower drain that took forever to drain. - A filthy plush decoration with some odd looking stains on it in the bathroom. - Mismatched and stained towels - Other fun odds and ends like broken blinds, holes in the wall, a rusted over toiled paper holder, an improperly cleaned toilet, and torn carpeting. - The yard was poorly landscaped, with broken fencing, wires hanging from the trees and exposed wires on the ground. The hot tub was filthy and not ready to be used. The house next door was undergoing construction. All day. Loudly. Breakfast is included with the stay, and would be considered lousy at a Holiday Inn. The first morning, I get two eggs sunny side up, a hot dog, two strips of bacon, and a salad with mayonnaise as dressing. Welch's grape is the beverage of choice. The second morning I get scrambled eggs with one slice of american cheese melted over them. The third morning, I opt not to have breakfast. Service - TERRIBLE. On the second day, I'd asked to speak to the manager, and told her that the stay was not up to our expectation. Without hearing my reasons out, she immediately agreed and offered to move us to another location the next day. We assumed we would be upgraded, and though it would only be for less than half our stay, it would go a long way toward alleviating our disappointment, so we accepted. The next day we were taken to a nice, but significantly smaller house nearby that turned out to be in a different resort altogether (Samui Blue Orchid.) The room was cleaner, but we no longer had a yard or a hot tub that we had paid for. Out of curiosity, we looked up the cost of a stay in our new location and found it cost HALF what we paid. We were not upgraded, WE WERE MASSIVELY DOWNGRADED. When I asked the manager about this, her initial explanation was the the price we saw was without breakfast included, and that the breakfast I described and took pictures of cost nearly $100/day!!! When I explained to her that this was absurd, she told me that she would speak to her manager about this. The next day we got the response - since we had asked to move rooms, and our original room was left vacant and unfilled, we were on the hook for the cost of it. Apparently, in the eyes of the resort, it is our job to ensure that the rooms stay filled, rather than their job to accommodate us and live up to what they advertise themselves to be. We felt extremely taken advantage of, and it put a damper on our trip. Amenities - There are none to speak of. There is no central area; no place to sit by a communal pool, grab a drink or dinner, or work out. There is virtually no staff - the manager seems to address nearly everything, along with a couple of helpers. We had hoped to be able to arrange some tours through the resort, but the helper that acted as our "concierge" spoke virtually no English, and could not give us an explanation of what the options were. From what we gathered, there really isn't much of an option other than renting the resort's in-house cab to take you around the island for a few hours. We ended up booking our tours ourselves. On the first night, we called to try to get recommendations for good restaurants and bars in the area. We were simply told to go to Chaweng beach and look around, and ended up googling and yelping the options ourselves. These are things I don't mind doing - when I'm staying at a hostel or a budget hotel, but this is supposed to be a 5-star resort. Location - mediocre. Far from the main beach and nightlife/shopping area. Each time you want to go there you have to pay 600 BHT(around $20 USD) to be cabbed there and back.
    2 people found this review helpful 👍

  • 5/5 youval s. 2 years ago on Google
    Amazing experience, amazing people, great location 2 minutes to changon beach( one of the most beautiful beaches in Samui). 6 minutes to bangrak (the new center of the island), 10 minutes to chaweng party zone. Very close to the airport. Quiet, private villa with jacuzzi and pool in the tropical garden. 65 meters room with saloon and big balcony. In the morning comes Thai women to cook for you in a small outside kitchen... Big bed very comfortable...
    1 person found this review helpful 👍

  • 5/5 Phil 2 years ago on Google
    Amazing villas. The host comes to make you breakfast each morning which is very nice. There’s a private pool which is nice although you need to watch out for the mosquitoes! The room is comfortable which a nice bed, seating area, tv, fridge, en-suite and good air con. I would definitely recommend renting a scooter as it’s quite a walk from attractions.
    1 person found this review helpful 👍

  • 5/5 Dominic S. 1 year ago on Google
    Great property. Quiet location. If you're a resort type person this won't be the property for you. But if you want an authentic Thai island paradise experience then look no further. It isn't perfect but it will feel like home for you on a quiet part of the island. Breakfast with fresh fruit delivered each morning was really nice despite the yellow hotdogs (the royal weiners). I would definitely stay again
    1 person found this review helpful 👍

  • 1/5 Sabrina S. 2 years ago on Google
    I only stayed here for one night and had to leave two hours within the stay. There were no staff to be found during my stay and my lock didn’t work. I wanted to stay at this place for the pool, but the pool and hot tub were very dirty. I recommend finding a different place.

  • 5/5 Emi H. 5 years ago on Google
    Ong is amazing!! She took care of every detail and made sure my entire stay was the best it could be. I stayed in the honeymoon suite, and the pictures I had seen did not do this place justice - but I'm not sure mine do either. Although too large of portions for me, breakfast each morning was absolutely delicious and was served by such a nice girl. The taxi made available was reliable and convenient. It is a short ride to Chaweng and a short walk to Choeng Mon Beach, which provided a beautiful sunrise. This was a fantastic place to stay, and I'd love to return next time I am in Samui.

  • 5/5 KP C. 1 year ago on Google
    it was a wonderful stay for my friends and I. we were here for 5D 4N and really enjoyed the warm hospitality of Nisah who greeted us and managed our stay. kudos to the other staff too who made our stay a very enjoyable one! we enjoyed the proximity to Choengmon Beach, the size of the villas and the attached swimming pool. highly recommended!

  • 5/5 Alexander S. 1 year ago on Google
    super friendly staff which really took care of all needs. No matter what request we had it was taken care of. We had 2 villas with a beautiful pool. In the morning there was a delicious breakfast

  • 5/5 Jakob S. 1 year ago on Google
    Can just echo the previous posts - very nice resort with big private pool, close to the beach and - what deserves the biggest praise - managed by an extremely friendly & always helpful manager! Go for it !


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