Kōbe Tokushūkai Hospital image

Kōbe Tokushūkai Hospital

Hospital General hospital

😠 I thought it was the worst hospital. When my girlfriend collapsed at work, she didn't have that much cash with her on the day of the incident, so when she told the paramedics, she was told that the medical expenses would be covered at a later date, but the unfriendly man at the reception was adamant... People often mention hospital, time, nurses, doctor, care, staff, medical, nurse, kind, called,


Address

1 Chome-3-10 Kamitakamaru, Tarumi Ward, Kobe, Hyogo 655-0017, Japan

Website

www.kobetokushukai.org

Contact

+81 78-707-1110

Rating on Google Maps

2.50 (95 reviews)

Open on Google Maps

Working Hours

  • Wednesday: 9 am to 7 pm
  • Thursday: 9 am to 7 pm
  • Friday: (The Emperor's Birthday), 9 am to 7 pm, Hours might differ
  • Saturday: 9 am to 5 pm
  • Sunday: 9 am to 5 pm
  • Monday: 9 am to 7 pm
  • Tuesday: 9 am to 7 pm

Featured Reviews


Frequently mentioned in reviews: hospital (40) time (13) nurses (11) doctor (10) care (9) staff (8) medical (8) nurse (8) kind (8) called (7)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 akitsushimahito 2 months ago on Google • 317 reviews New
    父親が救急車でこちらに運ばれました。結局すぐに退院できたのですが、父親の財布の中からお金が抜き取られていました。 カテーテル手術の問題が取り上げられていますが、組織的に問題があるのでは?
    1 person found this review helpful 👍

  • 1/5 nan a. 5 months ago on Google • 25 reviews
    The hospital is dimly lit and has a heavy atmosphere. In addition to that, the response from the nurses is also at the lowest level. I always use it reluctantly because it's in my neighborhood, but I've often seen nurses interacting with elderly patients with irritation. The nurses who come to ask about your condition before your doctor's appointment always seem to be a pain, and it's obvious that they don't care to listen. Every time I go, I am left with nothing but discomfort.
    50 people found this review helpful 👍

  • 1/5 HIDEO (. 5 months ago on Google • 64 reviews
    The BBA at the telephone exchange was so arrogant that I felt like my blood vessels were about to burst. If the telephone exchange staff, who are the point of contact with patients, behave like this, medical accidents (human error) are bound to happen. I think the pediatrician is good, so I was thinking of sending my child there. I'll never call you again.
    37 people found this review helpful 👍

  • 5/5 Yasu M. 5 months ago on Google • 102 reviews
    The other day on the morning of a long weekend, I had a chill and a pain in my joints, but I thought I wouldn't be doing anything since it was a long weekend, so I lay down for a while, but it just kept getting worse and worse, and I ended up having to lie down. It has become so painful that I can't even sit still. When I went to the emergency department, my hospital came up, so I called and they said they would see me right away, so I went there, feeling dizzy, and got tested, and it turned out I had coronavirus. I was prescribed medicine, and the fever subsided the next day. It was my first time dealing with coronavirus, but to be honest, I was licking it. It was really tough. It would be strange to say that I was lucky, but there was no one else waiting at that time, so I was able to respond smoothly, which was really helpful. thank you very much.
    4 people found this review helpful 👍

  • 4/5 レイサムライ 10 months ago on Google • 23 reviews
    Although it is a large hospital, each staff member and department has completely different responses and feelings, so the evaluation will be completely different depending on the staff member. This hospital is no different. Previously, I was rushed to the hospital and underwent surgery. I met and spoke with several doctors who were important to my treatment, and they were generally very responsive. The surgery was well done and I received thorough pre-operative explanations. However, I feel that the doctor's explanations and politeness were based on compliance, saying, ``If we do this, we won't have any complaints, right?'' I didn't feel like the doctor really cared about my concerns or feelings as a patient. But I think they also do it as a profession, so I can only thank them for doing it so carefully, even just as a job. The nurse thought there might be a problem. While I was in the hospital, the person in charge changed depending on the day, and the nurse in charge was completely different depending on the person. There were some nurses who were polite and kind, but there were also nurses who were extremely rough and did whatever they wanted, and couldn't hide their frustration all the time, probably because they were busy. Several times I heard seriously ill elderly patients who were unable to move on their own being abused. I heard people talking in the hallway about how they put the patient's nurse call out of reach because they were tired of being called over and over again (I thought, wouldn't this be a big problem if something happened?) ). Of course, on the contrary, there were many very polite nurses, but I also felt that there were some nurses who seemed to have problems. What I thought was only a problem was the administrative work such as the reception desk. My family called me while I was in the hospital, but if they were at work and couldn't answer the phone, I wouldn't get any more calls. Only once. When my family called, they said, ``The person in charge has already left, so we don't know.'' I said I would call the hospital again, but they never called. My family had no choice but to take time off from work to come to the hospital and ask about it, and they said, ``If we find out anything else, we'll call you,'' but they never called. I never received a phone call after that. The only way to find out about the surgery schedule and condition is to come directly to the hospital each time. They said that if they asked anything they didn't understand at the reception desk, they were treated in a way that made them feel uncomfortable. My family hardly spoke to the doctor, and the first thing I talked to was the receptionist, who said, ``I hate this hospital.'' Personally, I can only be grateful because the most important treatment was done well. However, there is no doubt that there are people who are not suited for a hospital whose job is to help people, such as receptionists and nurses who may have some problems. But I think that no matter which hospital you go to, if it's a hospital this big, it's a common story. I think it depends on what you look at and how you rate it, but at least the doctor I saw was generally good, so I gave it a 4 star.
    19 people found this review helpful 👍

  • 1/5 mmk i. 2 years ago on Google
    (Translated by Google) My mother took care of me in January. As a result, I died, but the teachers who gave me the last treatment did a good job. However, the internal medicine teacher who had the first medical examination in the emergency, responded to sleepiness and gave a cold response, "I have gastroenteritis. Would you like to go home? Will you be hospitalized?" Is it a word for people who come to the hospital with a feeling of urgency? I think it will be a word that I will never forget. It's a different story, but the manners of the driver of the shuttle bus are bad. Instead of giving way to pedestrians on the pedestrian crossing, it seemed to be a hindrance if we were stopped for that reason, and the horn was honked several times. I think as a person involved in the hospital. (Original) 1月に母がお世話になりました。結果的には亡くなったのですが最後治療にあたって頂いた先生方は良くしてくださいました。が、救急で初診をしてもらった内科の先生、眠そうに対応され簡単な質問のみで「胃腸炎です。このまま帰りますか?入院しますか?」と冷たい対応をされました。すがる思いで病院に来た人に言う言葉でしょうか?多分一生忘れられない言葉になると思います。 それと別の話にはなりますが、送迎バスの運転手さんのマナーが悪いです。横断歩道の歩行者に道を譲らないどころか、その為にこちらが停車していたら邪魔だったようでクラクションを数回鳴らされました。病院に携わる人としてどうかと思います。
    20 people found this review helpful 👍

  • 1/5 一般公開 2 months ago on Google • 13 reviews New
    カテーテル手術後、複数患者が死亡や容体悪化 いずれも同じ医師関わる 神戸徳洲会病院「医療事故ではない」 神戸徳洲会病院(神戸市垂水区)で1人の男性医師が関わったカテーテル手術で、処置後に患者が死亡したり容体が悪化したりする例が複数起きたなどとして、神戸市保健所が臨時の立ち入り検査を実施したことが関係者への取材で分かった。事態を問題視した一部の関係者らが、書類や安全体制の不備などを含め、複数の機関に告発文を送っていた。 告発文などによると、医師は心臓疾患患者や透析患者らに行った造影検査やカテーテル手術で、複数の患者が術後に亡くなったり、容体が悪化したりしたという。 また、必要のない患者へのカテーテル手術▽カルテの不備▽院内の医療安全担当者への患者死亡事例の未報告-などについても一部の医師らが指摘し、病院の運営法人に事態を改善するよう上申しているという。 立ち入り検査を行った神戸市には、手術と患者死亡の因果関係を調べる法律上の権限はないが、カルテの不備などが事実なら国指針に抵触するため、今後も検査を行う方針。 同病院は神戸新聞社の取材に対し、立ち入り検査は受けたとしつつ、「医療事故ではない」と回答した。 同病院には循環器内科や心臓血管外科、小児科など11の診療科がある。運営する「徳洲会グループ」(東京)は神戸を含め、全国で75病院を運営している。 後に、担当医師は同病院から系列グループの病院に移動。 事情を知らない貴方の担当医師が、この方だったら怖すぎますね。
    15 people found this review helpful 👍

  • 5/5 28日マルおとうちゃん 3 months ago on Google • 5 reviews New
    There is a super doctor here. He is Nakajima, the deputy director of neurosurgery. He is accurate in his vision and management, and he is trusted by the staff. He is always updating patient information. He is a wonderful person both in name and in reality. An organization with only 5 stars. It's a scary world where personal feelings can easily lead to a low rating, but you also need the personal skill to read the comments and discern the essence. Thank you for your help in the emergency room, and I am really glad that I was able to meet this hospital and its staff.If someone close to me is in trouble in the future, I would like to ask for your help again.I would appreciate your help in that case. postscript Afterwards, I was referred to Kobe Central Municipal Hospital and was discharged safely. Thank you very much.
    14 people found this review helpful 👍

  • 1/5 ぽぽちゃん 1 year ago on Google
    (Translated by Google) I went to the pediatrics department, but Dr. Noshi was very rude. I went to see a doctor because my child was sick. This child is prone to hyperactivity. Was it hard to return the baby? I was told all the things that were different from the field. I asked for blood It's okay not to cry because it hurts to have blood drawn. and was rejected with annoyance. Immediately after that, I went to another pediatrician and had blood drawn, but as expected, the disease was discovered. I also decided to go to a big hospital because of suspicion of leukemia, but it's not a misdiagnosis. A very rude, incompetent, and extremely undoctoral teacher who doesn't try to be close to the feelings of parents. in the end I have a speech delay, and I have a 3-year-old child's medical checkup soon, so please have him checked there. I felt very sad when I saw my son with cold eyes. I have been taken care of by Dr. Izumii, who is also a pediatrician, several times. As long as Mr. Noshi is here, I will never go there again. Judge only by appearance and see how it goes. Oh my God, my son's treatment was about to be delayed. He is an incompetent doctor who could not even suspect such a big disease. Even if you say that the child has been grumpy all the time... yes? I look fine. However, even though I said that I would take care of him 24 hours a day, he replied that I looked fine to you, who had only seen me for 5 to 10 minutes. Everyone please be careful. If you go to a pediatrician, please see Dr. Izumii. (Original) 小児科にて受診しましたが、熨斗先生という方がとても失礼な方でした。子供の不調で診察してもらったのですが、 この子は多動の傾向がある。赤ちゃん返り酷かったでしょ? など畑違いなことばかり言われました。 採血を希望しましたが、 採血なんて痛いし泣くししないで大丈夫です。 と面倒臭そうに拒否されました。その後すぐに別の小児科に受診し、採血してもらいましたが案の定病気が発覚しました。それも白血病疑いとのことで大きな病院に行くことになりましたが、誤診なんてものじゃないです。とても失礼で、腕のない、親の気持ちに寄り添おうとしない極めて医者らしくない先生です。最後には 言葉の遅れもあるし もうすぐ3歳児健診もあるから、そこで診てもらって下さい。 と息子を冷ややかな目で見られ、とても悲しい気持ちになりました。同じく小児科の泉井先生には何度かお世話になり、とても優秀で素敵な先生がいるだけに心からガッカリしました。熨斗先生がいらっしゃる限りもう二度と行きません。見た目だけで判断し、様子を見てください。だなんて、息子の治療が遅れるところでした。そんな大きな病気を疑うことすらできなかった無能な医者です。子供がずっと不機嫌で…と言っても、 そう?元気に見えるけど。 と跳ね返されましたが、24時間面倒を見て言っているのに たかが5分〜10分しか見ていないあなたに元気に見えると跳ね返された こっちの身にもなってください。みなさん気をつけて下さい。もし小児科に行かれる方は泉井先生に診てもらって下さい。
    14 people found this review helpful 👍

  • 1/5 ニャン 1 year ago on Google
    10年以上前に母が入院した時は最悪でした。ブザーを押しても来てくれないと言うので、伝えたら、「こっちも人手が足りないんですよ!」と激しくお怒りの看護師さん。そんなこと患者は知りません。そして2年前、施設から救急車で運ばれ入院しましたが、最初だけ治療したが治ってないのに肺炎の治療を止められてしまいました。転院してすぐ亡くなったのですが、転院先で肺炎が酷い。こんな状態でなんで動かしたんですかね?と言われ、主人がこちらの看護師、ケアマネに文句を言ったら、「最後は肺炎の治療はしていなかったです。」と白状しました。酷いもんです。皆様、親御さんを預けるならよく考えて下さい。先生を訴えようかと考えましたが、もう母も亡くなってしまったので、虚しくなり断念しました。せめてこちらのクチコミで言わせていただきます。
    12 people found this review helpful 👍

  • 5/5 RobThe H. 2 years ago on Google • 25 reviews
    I went here for my annual health check up. The staff were very welcoming and friendly. They made the whole experience much better than I expected. I highly recommend this hospital as they are amazing at what they do and made me feel comfortable throughout. Even during the blood work, which is what I hate the most, they made it quick and minimally painful. Thank you so much. I will come back again.
    4 people found this review helpful 👍

  • 1/5 るんるん 1 year ago on Google
    残念な病院です。 検査だけだったので、しかたなしに行きましたが、MRIの技師は痛みを訴えているのに、無理な体制で、強制的にとられました。 途中痛みから涙がでて、気を失いかけてしまって、気分悪くなったときのボタンももたされず、終わったあと、20分うずくまり、動けませんでした。プロなら、患者が少しでも痛みがないように工夫して、撮影するものです。 態度もおうへいで、噂通りの、おすすめできない病院でした。
    9 people found this review helpful 👍

  • 5/5 ちゃぴ 1 year ago on Google
    (Translated by Google) My daughter was taken care of in an emergency at the Tokushukai Hospital before it was newly remodeled. Thank you for your help, but the doctor is kind, the nurses are kind, The inside of the hospital was also clean, and the next day The ambulance was listening to the situation on the phone, so he called me! I don't think there are many hospitals that do this. Many thanks to the doctors and staff (Original) 新しく改築される前の徳洲会病院にも、救急で娘がお世話になりましたが、その時の看護師や医師は何だかいい加減な態度でしたか、改築後の今の徳洲会は、先日お世話になりましたが、優しい医師で、看護師も親切で、 院内も綺麗になってて、次の日に 救急の方は電話で様子を聞いてるんですと、お電話をしてくださいました! ここまでしてくださる病院はあまりないと思います。 医師及びスタッフの方々本当にありがとうございました
    8 people found this review helpful 👍

  • 5/5 Butaman 1 year ago on Google
    昔、父がひき逃げで救急車で運ばれましたが、どこも受け入れ先がなくて30分近く掛かって救急隊員の方が必死で見つけてくれた受け入れ先です。「急患を断らない」をモットーにしている病院だそうですので、受け入れ先がない場合は駆け込み寺的に最後はここに来るようです。と言うわけでとてもバタバタしていて皆さんとても忙しそうで「手厚く丁寧」という印象はありませんが、受け入れてもらって無事に退院したので、感謝しないとバチが当たります。
    8 people found this review helpful 👍

  • 1/5 旅人M 2 years ago on Google
    (Translated by Google) The quality of medical care is the worst. Normally, a female doctor was in charge, but when I happened to go to the day when a male doctor was in charge, I couldn't even get a medical examination. I was told that there was a segregation among the teachers. What is this person working for? His attitude is domineering, and he's just too incompetent to hate his hair. In any case, I don't know from the patient, so I should go to another hospital. (Original) 医療の質は最悪。 普段は女性医師が担当でしたが、たまたま都合が付かず男性医師の担当日に行くと、診察すらもして貰えず。先生の間で棲み分けがあるとのことを逆ギレしながら言われた。 この人は何のために仕事してるのだろうか。態度も横暴だし、あまりにも無能すぎて毛嫌いされてるだけじゃないのか。 いずれにせよ患者からしたら知ったこっちゃないので、他の病院に行くべし。
    7 people found this review helpful 👍

  • 1/5 umi 2 months ago on Google • 9 reviews New
    以前通っていましたが、医師がよくかわります。本人も一時的にいるんだ仰っていました。症状も知らされず、治りが悪かったです。他の個人病院にかかったところ、手術を提案され、大病院の紹介状を書いてくださいました。他の病院をオススメします。
    3 people found this review helpful 👍

  • 1/5 るー 1 year ago on Google
    (Translated by Google) Outpatient butterfly nurse. I didn't confirm the question from here properly, and it was sloppy, such as "Isn't it?", "I think it is", "I don't understand even if asked (laughs)". Only replies. When I asked him to confirm it properly, he was surprised that he was treated as a complaint. Please do not be afraid to take care of yourself, it is annoying. It is said that you will take a sloppy response in the medical field, open up again without admitting your fault, and pass on the problem. You are disqualified as a nurse, a member of society, and a person. (Original) 外来のチョウ看護師さん。こちらからの質問に対してきちんと確認もせず、「~じゃないんですか?」、「~だと思いますけど」、「私に聞かれてもわかりません(笑)」なとど、いい加減な返答ばかり。きちんと確認してもらうように言うと、こちらをクレーマー扱いしておられたそうで、驚きました。自分がいい加減な対応をしておいて、拗ねるのはやめてくださいね、迷惑です。医療の現場でいい加減な対応をし、自分の非を認めず開き直って問題を転嫁するとは。看護師としても社会人としても、人としても失格ですね。
    5 people found this review helpful 👍

  • 1/5 モクロー 1 year ago on Google
    医師、看護師の方々はとても親身に対応してくださいます。 ですが、受付の方の対応が酷すぎます。どうしてあんなにも無愛想、不親切、説明不足、怠慢なんでしょうか。 改善されることを強く希望します 。
    5 people found this review helpful 👍

  • 5/5 おしゃれ女子 2 years ago on Google
    (Translated by Google) My son was taken care of by emergency due to high fever, nausea and headache. As a result of the examination, it was an acute viral one, and I was able to go home after prescribing the medicine after the infusion. First of all, I am grateful for accepting the hospital, which was rejected because of the corona. The doctors and nurses gave appropriate explanations and were very kind. The receptionists and pharmacies were also kind and comfortable. I also did a PCR test just in case, so he said that I would call you as soon as I got the result, and he said, "It was negative. Please take care of me." It was a response. What about your son's condition the next morning and then? Please let us know if there is anything else! I was impressed that the hospital was completely exhausted. My mother was saved a dozen years ago, and this time my son, I have no choice but to think about it, it's a wonderful hospital. Thank you very much. (Original) 息子が高熱と吐き気、頭痛で救急でお世話になりました。診て頂いた結果、急性のウイルス性のもので、点滴した後にお薬を処方して頂き、帰宅することが出来ました。 コロナ禍のせいか、拒否された病院がある中、受け入れて下さった事にまずは感謝の気持ちです。 医師や看護師さんは適切な説明をしていただき、とても親切な対応でした。 受付や薬局の方々も親切で、心地が良かったです。 念のためPCR検査もしておきましたので、結果がわかり次第お電話させて頂きますとおっしゃって下さり、早々に「陰性でしたよ。お大事になさって下さいね」と、これまた丁寧な対応でした。 更には翌朝、その後息子さんの具合はどうでしょうか? また何かあればお知らせ下さいね!とお電話を頂き、至れり尽くせりの病院だと感心しました。 十数年前にも母を救って頂き、そして今回の息子の事といい、私は頭の下がる思いしかない、素晴らしい病院です。 ありがとうございました。
    4 people found this review helpful 👍

  • 2/5 ささみchannel 1 year ago on Google
    何度か問い合わせの電話していますが、基本的に当日の診察は断られます。それは仕方ないとして、他の病院もダメな時は、お役に立てず申し訳ございませんの一言があるのですが、ここは今日は見れないから!!!の勢いでお断りされます。見る気がないように感じて不快です。ただ残念なことに近いので、予防接種くらいなら利用しようかなとおもいます。
    3 people found this review helpful 👍

  • 3/5 R.P 1 year ago on Google
    夜間に左横腹が激痛で耐えれなかった為、救急車で運んでもらいました。 他大きい病院でCT検査してもらっても何も無いと言われたのに、こちらでCTを撮った結果、尿路結石で石見つかりました。緊急外来の対応医師は正直、めちゃくちゃ緩いし、対応悪いしマスクはずらしてるし、口コミ悪いのは知ってたし大丈夫か不安でしたけど、ちゃんと見つけてくれた事には感謝しています。ずっと他の泌尿器科に行っても、原因分からず痛みで辛かったので。だけど、ここの病院で手術とかでかかることになったら、ちょっとそれは任せられないなー…。 それに点滴する時も、白衣着た医師が点滴の仕方分かってなくて、アタフタして看護師さんに聞いてたのは有り得ない。任せられませんね。
    3 people found this review helpful 👍

  • 5/5 ちーたくれ 1 year ago on Google
    突然呼吸困難になり、緊急医療相談に電話したら、すぐに救急車を手配してくれました。 救急車内で病院を探してくださり、徳洲会病院が受け入れてくれるとのことで、すぐ連れていってくれました。 病院のお医者さん、看護士さん、検査技士さん、すべての方が本当に親切で優しく、とにかく安心させようと常に気をつかってくださいました。 色々検査して点滴をして、結局3時間くらいいて、どこにも異常なく呼吸も落ち着いて、入院することなく帰宅できました。 お医者さんも、検査写真を示しながら、すごく丁寧に説明してくださり、こちらの何度の質問にも、わかりやすく答えてくださいました。 本当に病院の方には、感謝の気持ちしかありません。 また明くる朝には、体調確認の電話もくださり、感激しました。 医療従事の方の大変さがいわれますが、本当に感謝の言葉がみつからないくらいです。 何かあれば、徳洲会病院にお世話になろうと思いました。 ありがとうございました。
    3 people found this review helpful 👍

  • 5/5 marathonpapa 1 year ago on Google
    先日こちらで人間ドッグを受けました。 血液検査等の基本検査、胃の内視鏡、エコー、オプションでの脳・肺ドッグまで半日程度、とてもスムーズでした。 病院のスタッフさんは皆さん優しく丁寧で、後日医師からの結果説明も詳しくしていただきとても安心しました。 またお願いしたいと思います。 お世話になり有り難うございました。
    3 people found this review helpful 👍

  • 5/5 Leah G. 2 years ago on Google
    Hello, I'm Leah Gomez From San Francisco, California of The United States of America
    3 people found this review helpful 👍

  • 4/5 li m. 2 years ago on Google
    (Translated by Google) Thank you for your help in the PCR test of Corona. I received a letter of introduction from my family doctor by appointment, but the examination and examination were done in a place like a temporary hut outside the hospital. Both the teacher and the nurse were very kind and polite. You can tell us the result by phone in the evening of the day. It took an hour from the reservation time to the checkout, so I think that those who can receive it from now on should have plenty of time. The cost was about 2700 yen. (Original) コロナのPCR検査でお世話になりました。 かかりつけ医からの紹介状を持って予約で受けましたが、診察と検査は病院の外にある仮設の小屋のようなところで行われました。 先生も看護師さんもとても優しく丁寧でした。 結果は当日の夕方にお電話で教えていただけます。 予約時間〜お会計までで1時間かかったので、これから受けられる方はお時間に余裕をもっておいた方がいいかと思います。 費用は2700円程でした。
    2 people found this review helpful 👍

  • 1/5 あずき 9 months ago on Google
    会計で45分待って、さすがに遅すぎるなと思い、窓口で確かめると、あちらの手違いで忘れられていました。 ポンコツすぎませんか? 会計窓口スタッフさん、しっかりしてください。
    1 person found this review helpful 👍

  • 1/5 よしひだ 10 months ago on Google • 2 reviews
    I thought it was the worst hospital. When my girlfriend collapsed at work, she didn't have that much cash with her on the day of the incident, so when she told the paramedics, she was told that the medical expenses would be covered at a later date, but the unfriendly man at the reception was adamant that they wouldn't do such a thing! She gave me an intravenous drip several times, and I was made to sit at the reception desk and told if I couldn't pay, I couldn't go home. Fortunately, I live nearby, so I rushed to the hospital and saw her lying completely blue for a long time. My heart ached and I almost cried. Even if I go to the reception desk to pay and ask questions, I'm sorry! Isn't it strange? This was my first time in a hospital where my heart ached. I think that no matter how good the doctors are, as long as there are people who treat them like that, that's the case. I will definitely not recommend this place to anyone, and I don't want to pass by it again in the future.
    191 people found this review helpful 👍

  • 1/5 Meira 4 months ago on Google • 1 review
    The reception and nurses are the worst. My parents were rushed to the hospital and admitted to this hospital. The receptionist is unfriendly and speaks in a low voice, and it's hard to hear in the noisy hospital during the day, so when I ask again, they explain it again in a low voice, as if it's a pain. The same goes for phone calls. It appears that he was treated roughly while he was in the hospital. It's a hospital where you feel like accidents are going to happen. I couldn't bear it anymore and had to be transferred to the hospital. I've been to many hospitals, but this is the first time I've seen something this bad.
    45 people found this review helpful 👍

  • 3/5 すやすや 1 year ago on Google • 1 review
    Doctors have great skills. I can only be grateful for that. However, the attitude of the receptionist was bad, and the nurse was supposed to come down immediately after contacting me, but perhaps there was a mistake in contacting the nurse's station, and I had to wait for almost an hour.When I checked again, the nurse was sitting in the chair in front of me. I hurriedly contacted him again, asking, “Are you here yet?” It was still a good thing because he came down right after that, but I got the impression that he was being rude and trying to make me realize that he was in the chair in front of me in the first place. Many of the hospitalized patients have dementia, and the hospital is noisy even late at night. I guess it can't be helped because patients can't choose, but what's wrong with the hospital if they can't get a good rest? I would think.
    29 people found this review helpful 👍

  • 5/5 ふう 3 months ago on Google • 1 review New
    Thank you for your help at the obstetrics and gynecology department. I am very grateful to Dr. Ishida, the obstetrician and gynecologist, and all the obstetrical staff, who are wonderful people. Dr. Ishida is kind and examines me very carefully. He explained anything I didn't understand, so I felt at ease during my consultation. There were many midwives, from young people to veterans, and they all cared for me and helped me with my concerns. Since I didn't know what to expect during childbirth, I chose to give birth at a general hospital with advanced medical technology. So I wasn't expecting the kind of service you'd find in a gorgeous maternity hospital that's trending right now. I had given up on the food, thinking it would definitely be bad since it was a general hospital. However, all of the maternity meals were really delicious, and I was able to have a beauty treatment in my hospital room, so I was able to relax and spend the difficult postpartum period. I'm so glad I gave birth at Kobe Tokushukai Hospital.
    7 people found this review helpful 👍


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