Hiro Clinic image

Hiro Clinic

Medical clinic Orthopedic clinic Surgeon Orthopedic surgeon

😠 「特別予約」とやらに5千円をお支払いして、結局1時間待たされることになりました。待合室には他にも待たされている人が多数。感染症が心配で予約料をお支払いしたのに非常に残念です。 4時の予約ですが「30分前に訪問するように」との指示に従って時間通りに訪問。しかし書類のやり取りは5分で完了して後は待つだけ。3... People often mention time, waiting, hospital, doctor, long,


Address

Japan, 〒650-0034 Hyogo, Kobe, Chuo Ward, Kyomachi, 70 松岡ビル 2階

Website

www.hiro-clinic-kobe.jp

Contact

+81 78-333-4727

Rating on Google Maps

3.00 (34 reviews)

Open on Google Maps

Working Hours

  • Wednesday: 10 am to 8 pm
  • Thursday: 10 am to 8 pm
  • Friday: (The Emperor's Birthday), 10 am to 8 pm, Hours might differ
  • Saturday: Closed
  • Sunday: Closed
  • Monday: 10 am to 8 pm
  • Tuesday: 10 am to 8 pm

Featured Reviews


Frequently mentioned in reviews: time (15) waiting (10) hospital (9) doctor (9) long (8)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 O. A. 3 years ago on Google
    「特別予約」とやらに5千円をお支払いして、結局1時間待たされることになりました。待合室には他にも待たされている人が多数。感染症が心配で予約料をお支払いしたのに非常に残念です。 4時の予約ですが「30分前に訪問するように」との指示に従って時間通りに訪問。しかし書類のやり取りは5分で完了して後は待つだけ。30分前ってなんのためだったのでしょう。 その後、約束の時間を過ぎても呼ばれないので受付に聞いたら、「4時から4時半の間にお呼びする約束です」と。そんなこと予約の時に一言も仰っていませんでしたが。 その後、4時半ギリギリに診察室には呼ばれたものの、医師は奥の部屋で先客と話をしていて、ここでまた待たされる。結局4時半過ぎても医師の診察は始まらない。これでも約束を守ったつもりのようです。 まるで小学生のような主張に、病院全体の誠実性に対する疑念を抱かざるを得ませんでした。 医師の診察そのものは信頼できる内容だったので☆は迷いましたが、やはり病院全体としての評価を付すこととします。
    38 people found this review helpful 👍

  • 2/5 mori m. 1 year ago on Google
    待ち時間は長いのに診察は一瞬。とりあえずレントゲンだけ撮られる。注射の一本でも打ってくれたらすぐなおるのに。整形外科っていい病院がないなといつも思う。
    25 people found this review helpful 👍

  • 1/5 Kiss P. 7 years ago on Google
    (Translated by Google) The teacher was annoyed. I had X-rays and an MRI, but nothing improved. It might have gotten better if I had undergone rehabilitation, but I am being towed without writing a medical certificate, but nothing has changed. I expected it because it is a popular hospital that can not be cured by a nearby doctor, but it did not improve even after half a year with traction and compresses. It was disappointing as I was looking forward to it. (Original) 先生が苛ついていた。レントゲンとMRIとったが何も症状が快方に向かわなかった。リハビリ受けれたらよくなったかもしれないが、診断書書いてくれず牽引を受けているが、変わらない。近所のヤブ医者では治らず人気のある病院なので期待しましたが、牽引と湿布では半年通っても改善しなかったのなぁ。期待していただけに残念でした。
    23 people found this review helpful 👍

  • 2/5 D K. 1 year ago on Google
    評判のクリニックと聞いていたが、さっと見てお薬出しときます。で終わり。 受け付けの怠い態度と医者の流れ作業感で残念だった。 これならわざわざ並んでここに行く必要はない。
    23 people found this review helpful 👍

  • 3/5 Jefferson I. 3 years ago on Google • 29 reviews
    The physical therapy and MRI service here is great. What ISN’T great is having to wait an hour AFTER your scheduled appointment time to chat with the doctor for 10 minutes total. I understand that waiting in order is the way things are done in Japan, but an hour, sometimes up to three hours after the time I reserved? That seems excessive.
    5 people found this review helpful 👍

  • 4/5 谷川友子 2 months ago on Google • 31 reviews New
    It's close to my office, the waiting room is spacious, and I can come here even if my feet hurt or are injured. It's not too painful!

  • 5/5 T Y. 1 month ago on Google • 27 reviews New
    I was examined by the director, and he listened to me properly and gave me a diagnosis.It's a wonderful clinic. There is a limit on the number of people, but time is not infinite so it can't be helped.

  • 2/5 K H. 2 months ago on Google • 20 reviews New
    The medical treatment is normal, but the waiting list is terrible. If it's around 7pm, the default is to wait an hour.
    1 person found this review helpful 👍

  • 4/5 木下幸弘 5 years ago on Google
    受付、問診、MRI、院長先生の診察、看護師さんの説明ともに誠意が感じられ待ち時間が長いにもかかわらず、苦になりませんでした。 会計時、新人(初心者マーク)のお釣りを棄てるように渡す対応に不快感を感じたので1点減点しました。 某あん✖︎✖︎クリニックから変更して良かったと思います。
    12 people found this review helpful 👍

  • 4/5 C J. 1 year ago on Google • 13 reviews
    Unless it is unequivocally amazing beyond measure, 4 stars is the highest rating I give. This clinic and the service received was very good. They are flexible with their appointments (no referral letter needed), their staff are responsive, respectful, and courteous, the diagnostics and assessment team are stellar and caring, and the doctor was very receptive and flexible. She listened carefully and attentively and responded with professionalism, flexibility, and with immediate and effective therapeutic action to what transpired during the consultation. It is very receptive to foreign nationals (given how flexible and popular this clinic is, please understand that the time spent in the waiting area may sometimes be a bit long). If you have anything resembling a sports injury or something you would ordinarily hope to see a podiatrist for, this clinic is recommended.
    2 people found this review helpful 👍

  • 4/5 miyu m. 11 months ago on Google • 5 reviews
    I visited here for a second opinion, and to confirm the name of the disease, I had an MRI diagnosis, which confirmed the diagnosis, and I was sent to the hospital. Due to the large number of patients, there is a long wait to see the director and other doctors, but there are waiting times displayed both in the waiting room and on the website, and you can leave your home temporarily if you report. I made a reservation for next time. The rehabilitation therapist is also a very nice person and asks me all kinds of questions. The hospital is very clean and has many chairs. There is also a Wi-Fi spot. The only regret is that you have to pay in cash.
    4 people found this review helpful 👍

  • 3/5 ペチカ 5 years ago on Google
    肩の痛みで通った。とにかく待ち時間が長いので、読み物とかが必要。結局、空いている医師でも十分対応してもらえるので、院長以外の医師に診てもらって通院した。リハビリでは、家で出来る体操を指導してもらったが、結構役に立ったと思う。今も時々体操をするようにしている。
    6 people found this review helpful 👍

  • 1/5 あんず 4 months ago on Google • 10 reviews
    The waiting time is very long. The regular customers, or rather the elderly people who come to the hospital all the time, were acting like they were their own, so I didn't have a good time. I think it's a shame that the hospital staff turn a blind eye to this.

  • 1/5 シホヤ 4 months ago on Google • 8 reviews
    This is a story about an acquaintance who went to see a doctor, and when the results were explained after an X-ray was taken, the doctor suddenly said, ``Since the X-ray was taken, there's nothing we can do about it, so I'll explain.'' It's not the director but a doctor called Ishi⚫️. There is no way I can trust him as a doctor or as a person. The rating is 1️⃣ because it is the lowest. I doubt the character of such people, but I said that there is no point in getting angry because they will never show remorse even if they get angry. I won't go there again. This is Saite.
    1 person found this review helpful 👍

  • 5/5 KEIJI �. 2 years ago on Google
    (Translated by Google) If you are the director, the waiting time is long, but other teachers can handle it well. (Original) 院長先生であれば待ち時間は長いが、それ以外の先生でもしっかり対応していただけます。
    4 people found this review helpful 👍

  • 5/5 na n. 6 months ago on Google • 5 reviews
    It took me a long time to use shock waves to treat my tennis elbow, but thanks to your help, I'm now almost completely healed! Thank you so much to all the doctors and physical therapists. It had been about 8 years since the pain first appeared, so it took a long time for it to get better, but it was worth it to not give up and go through treatment. If you are suffering from tennis elbow, we recommend this shock wave treatment. Insurance doesn't cover it, but it's worth it.

  • 1/5 。。 10 months ago on Google
    酷い腰痛。激痛の脚を引きずりながら行った。 初診の受付から3時間待ち。 名前を呼ばれてレントゲン。そして、ベッドで痛みの場所を確認。それで終わり。 えっ?治療は?脚は痛いのにそのままで治してもらえ無い。 ここ病院ですよね?痛みを除いてくれると思い信じて来たのに。 次に来られたらストレッチ体操を教えてくれるらしい。ここの病院は詐欺師ですか? 正直言ってとても腹立っている。 この口コミを見た方は行くのを辞めることをオススメしたい。

  • 5/5 河村由佳 8 months ago on Google • 2 reviews
    Although he had been suffering from hip pain for a long time, he decided to come to the hospital. The receptionist, the nurse who drew blood and gave explanations, the X-ray technician, and the famous doctor, everyone involved was wonderful to me. I decided that if I wanted to have surgery done in an instant, this would be the hospital. The waiting time was displayed in real time, and the waiting room and restrooms were clean and comfortable. Patients who previously had the same surgery told me that this is a good clinic.
    2 people found this review helpful 👍

  • 1/5 QQQ 1 month ago on Google • 1 review New
    It was as bad as the reviews said. The receptionist was a woman in her 50s and had really bad service. I don't want to give even one star. I knew there would be a long wait time, so I went to check in at 5pm. Since I was at work until 7:00 pm, I checked in first and asked if I would be able to return to the hospital at 7:05 pm. I explained my situation: I was injured at work and this was the only hospital nearby and I wanted to be treated, but I was told that if it was past 7pm, I would not be allowed, and that I would have to be back by 7pm. We are open until 8pm, but first-time patients are not allowed to stay after 7pm, and regulars are allowed to stay after 7pm. On Saturdays and Sundays, I can't go to other hospitals. I was at work until 7pm, so I wanted to see a doctor, but I was too determined... In the end, I went home without getting my injury checked. A woman in her 50s may be in charge of the reception duties, but she seems too business-like and cold. It's a good location, but it was really unfriendly.

  • 5/5 野球おじさん 1 month ago on Google • 1 review New
    At other clinics, I was in despair, but Dr. Sakai saved me. If you're an athlete, this is the place to go.


Call +81 78-333-4727 Open on Google Maps

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