Bito Dermatology Clinic image

Bito Dermatology Clinic

Beauty salon Medical clinic Dermatologist

😠 I had to wait for almost an hour and had a medical examination for about three minutes. The teacher seems to be nice, but he seems to be busy anyway, and he can't ask what he wants to hear, and he can't help but worry about his symptoms. All the nurses and receptionists are expressionless Intimidat... People often mention time, doctor, hospital, examination, waiting, director, medicine, long, reception, good,


Address

Japan, 〒651-0095 Hyogo, Kobe, Chuo Ward, Asahidori, 4 Chome−1−4 シティタワープラザ3階

Website

www.bito-dermatology.com

Contact

+81 78-231-2333

Rating on Google Maps

2.90 (58 reviews)

Open on Google Maps

Working Hours

  • Wednesday: 10 am to 1 pm, 4:15 to 7:15 pm
  • Thursday: 4:15 to 7:15 pm
  • Friday: (The Emperor's Birthday), 10 am to 1 pm, 4:15 to 7:15 pm, Hours might differ
  • Saturday: 10 am to 1 pm
  • Sunday: Closed
  • Monday: 10 am to 1 pm, 4:15 to 7:15 pm
  • Tuesday: 10 am to 1 pm, 4:15 to 7:15 pm

Featured Reviews


Frequently mentioned in reviews: time (23) doctor (20) hospital (20) examination (15) waiting (13) director (12) medicine (11) long (11) reception (11) good (10)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 mail l. 2 years ago on Google
    (Translated by Google) I had to wait for almost an hour and had a medical examination for about three minutes. The teacher seems to be nice, but he seems to be busy anyway, and he can't ask what he wants to hear, and he can't help but worry about his symptoms. All the nurses and receptionists are expressionless Intimidating and scary anyway. Also, there is no place to sit due to the large number of people. I was scared to say to the patient in the outside waiting room in a loud and cold voice, "Please wait inside if you are going to see a doctor." The medicine I got wasn't working either Muhi, who bought it after consulting with a pharmacist at a pharmacy, worked better. I went to see the reviews I thought the time and money I spent was wasted. (Original) 1時間近く待たされ3分程の診察。先生は人が良さそうだがとにかく忙しそうで、聞きたいことも聞けず症状への不安も拭えない。 看護師も受付の人も全員無表情で 威圧的でとにかく怖い。 また、人の多さで座る場所がなく 外待合室にいた患者さんに対し大きい声で冷たく「受診されるなら中でお待ちください。」と言放っていて怖かった。 出してもらった薬も効かなかったし 何なら薬局の薬剤師さんに相談して買ったムヒの方が効いた。 口コミを見て行ったが 掛けた時間とお金が無駄だと思った。
    30 people found this review helpful 👍

  • 3/5 うめにぼし 8 months ago on Google • 15 reviews
    My acne, which had not gone away for a long time, has improved at this hospital. He was a kind doctor and I'm glad I transferred here. However, due to its popularity, the wait time is long. I usually go around 6:30pm on weekdays and there is usually an hour wait. So, I went out after calling the receptionist. I usually go out for an hour and then come back, but the receptionist told me that she would be called early today and asked me to come back in 30 minutes.When I returned in 30 minutes, I ended up waiting 30 minutes inside the hospital. I was disappointed that I should have just gone out for an hour and returned as usual. I'm not sure about the receptionist's response, but I think the teacher is good.
    1 person found this review helpful 👍

  • 1/5 田中正義 2 years ago on Google
    (Translated by Google) Is it a good word of mouth on purpose, or is the attitude different depending on the patient? Money worship is a good analogy. I was not good at male doctors, but because my home is nearby, I was given medicine by another doctor. When I went there for the first time in a long time, I heard that the doctor who was indebted to me quit, so the medical examination was a male doctor for the first time in a long time. It was a little terrible, so I told him that I wanted medicine after seeing him, but he didn't even see the affected area and the usual medicine was given and the male doctor disappeared. Although it is said that it has become terrible, the amount of medicine is the same, when I consulted with the dispensing pharmacy next door about the amount of medicine, he carefully took the prescription to the hospital and exchanged it with the receptionist and increased the amount. .. I was saved by a dispensing pharmacy who became more friendly than the hospital, but the arrogance of the hospital stood out. I wrote a review. (Original) わざとらしい良い口コミ、、または患者によって態度が違うのですか。拝金主義とはよく例えたものです。男性医師が苦手でしたが自宅が近隣の為、別の医師でお薬を頂いていました。久しぶりに行くとお世話になっていた医師がやめたと聞きましたので診察は久しぶりに男性医師でした。少し酷くなっていたので診て貰ってから薬を欲しいと伝えたが患部も診ないでいつもの薬を出されたまま男性医師はいなくなってしまいました。酷くなったと伝えているものの薬の量も同じ、、お隣の調剤薬局で薬の量を相談したところ、丁寧に処方箋を病院に持っていき受付とやりとりしてくださり量を増やしてくれました。病院より親身になってくれる調剤薬局で助かりましたが、病院の傲慢さが際立ちました。口コミを書かせていただきました。
    12 people found this review helpful 👍

  • 3/5 した 8 months ago on Google • 8 reviews
    Anyway, the waiting time is long. I lined up 15 minutes before the hospital opened and waited another 20 minutes to see the doctor. (I guess it can't be helped at a hospital with good access.) Regarding the care, I felt that the nurses were a little timid because they were busy with so many patients. Also, the doctor was friendly and I didn't have a bad impression, but the examination time was quite short and I felt a little anxious.
    4 people found this review helpful 👍

  • 1/5 M. N. 2 years ago on Google
    (Translated by Google) Waiting time is over 1 hour, consultation time is less than 1 minute. The medical secretary messes with the nails while waiting, and has no smile. I'll give you a lot of medicine, but if it doesn't improve, I was told that there may be other factors, but even if I judge the current situation visually, I moved to the next examination room before the patient. How do you keep a record when you do? Look for others. (Original) 待ち時間1時間強,診察時間1分未満。 医療秘書は待ち時間暇そうにネイルをいじり,笑顔ひとつない。 お薬多めに出しときます,それでも改善されなければ他の要因の可能性をと言われましたが,現状の状況を見た目で判断するにしても,患者より先に隣の診察室に移動してしまうのに,どうやって記録を残すのでしょう? 他を探します。
    11 people found this review helpful 👍

  • 5/5 akan 2 years ago on Google
    (Translated by Google) I went to the hospital for atheroma surgery. I think the director's examination is a friendly category. During the operation, the nurses rubbed my back and talked to me, which was very kind. (I feel like I'm exaggerating a little too much) As other reviews say, the receptionist is not particularly smiley. However, it's not a salon or a beauty clinic, so it's not enough to worry about. I always go to the hospital after work, but if you choose the day of the week without an appointment, you won't have to wait so long. (Original) 粉瘤手術で通院しました。 院長の診察は親身な部類だと思います。 手術中、看護師さんが背中をさすってくれたり声かけをくださるなどかなり優しかったです。 (少々誇張しすぎな気もしますが)他の口コミにある通り受付の方は特ににこやかな訳ではありません。とはいえサロンや美容クリニックではないので、気になる程ではありません。 いつも仕事帰りに通院しますが、予約なしでも曜日を選べばそんなに待ちませんし待ちたくなければ予約をするとよいと思います。
    8 people found this review helpful 👍

  • 1/5 MiKiKo 1 year ago on Google
    (Translated by Google) I have reviewed several people, but the reception is the worst. What kind of attitude. After the examination, while I was waiting for payment, I waited on the long bench outside because there were many people in the narrow waiting room. (This is normal here, and if it is your turn and you are not in the waiting room, they will call you.) After 30 minutes, when I thought that the person at the reception finally came to call me, the next word was "I called you many times 💢" with an expressionless expression. At that time, I was stunned and could not answer. That's because you spared no effort to call me while sitting at the reception, right? Heck, if you're not inside, you know you're outside! How are you? Are you stupid? ! I was really pissed off. Once again, the reception here is the worst. If you lose your patient registration card, you will need to pay a reissuance fee. (Original) 何人か口コミしてますが受付が最低です。 何様なのって態度です。 診察が終わって料金の支払いを待っている間、狭い待合室で人が多かったので外の長いベンチで待ってました。 (ここはそれが普通のことで自分の順番になると待合室にいない場合は呼びに来てくれます) 30分経ち、やっと受付の人が呼びにきたと思ったら、次の言葉が「何度もお呼びしたんですが💢」って無表情で言われました。 その時は呆気にとられて言い返せませんでした。 それは、あんたが、手間を惜しんで、ずーっと受付で座ったまま、呼んでたからでしょ? てか、中に居なけりゃ外にいるって分かるでしょーが!何様?馬鹿なの?! 本当に腹が立ちました。 もう一度いいますがここの受付は最低です。 診察券無くした場合は再発行料が必要だし、ここのいいところと言えば、先生が優しいってことです。
    8 people found this review helpful 👍

  • 3/5 える 5 months ago on Google • 7 reviews
    After reading the reviews, I thought that there were a lot of different opinions, but my impression is that the director does a good job of examining patients. If I asked him, he would tell me the details, so I didn't think there would be any misdiagnosis. It is understandable that opinions differ based on things like palpation. I think this is the only way to resolutely defend yourself. The female doctor is lenient in her examination. Simply put, there is a misdiagnosis. I took all the prescribed medicine, saying, ``Let's get it fixed properly,'' but it didn't heal, and when I went back to the doctor, I was told that my symptoms were different and that the previous medication wasn't working, so he gave me another medication. Incidentally, at this time, the hospital director did not apologize for the misdiagnosis. The female staff, including the nurses, are certainly arrogant and insensitive. However, when it comes to nurses, I feel like they are pretty common in hospitals. The most difficult part is reception. When I received a cosmetic treatment, the details of the treatment were explained to me in a normal voice. His voice was high and very resonant. There were several people nearby waiting to see the man. It was very embarrassing. Maybe it's because I'm young or maybe my senses are numb, but the receptionist is a little off.

  • 5/5 layra S. 1 year ago on Google
    (Translated by Google) I had an examination with the director today. I've seen him before, but he's really kind and polite, and I'm a fan of the director. The receptionist and the nurses were very kind and made me feel relaxed. I am looking forward to my future visits. It seems that there are bad evaluations, but it is better not to believe. There are a lot of patients, so there is a waiting time, but isn't there a lot because it's a good hospital? If it's a bad hospital, there should be few thanks. I am the best hospital and full marks. (Original) 私は今日院長先生に診察してもらいました。 前にも診察してもらいましたが、本当に優しくて、丁寧で私は院長先生のファンです。 受付けの女性も、看護師さん達の対応も、大変優しくて、緊張がほぐれました。 これからの通院も、楽しみです。 悪い評価とか有るみたいですが、信じない方がいいです。 患者さんが多いので、待ち時間は有りますが、いい病院だから多いのではないですか? 悪い病院なら、感謝さんは少ないはずです。 私は最高の病院で、満点です。
    6 people found this review helpful 👍

  • 5/5 tomo h. 1 year ago on Google • 4 reviews
    Since we first opened, we have mainly been working with children. Various skin diseases occur on a daily basis. It's true that the waiting time is long, but isn't that proof that many people trust our clinics and visit our clinics? The director's examination is quick, but I feel this is because he has sufficient skills to be able to judge the suitability of the patient in a short period of time. I don't feel that the staff's response is particularly bad... Since it's in my neighborhood, I use it as my primary care doctor.
    1 person found this review helpful 👍

  • 1/5 ぽこぽこ 1 year ago on Google
    (Translated by Google) The medicine works, and I go to the cosmetic dermatology clinic, but I think it's better for women to have a female doctor because the director will see things that you don't want to see. Please be careful as your back and belly will be raised above your underwear. (Original) 薬は効くし、美容皮膚科だから通ってはいるけど 院長が見なくて良いところまでまじまじと見てくるので、女性の方は女医にした方がいいと思います。 背中もお腹も下着の上まであげてくるので気をつけてください。
    4 people found this review helpful 👍

  • 4/5 うみ 1 year ago on Google
    (Translated by Google) I was worried about the bad word of mouth, but I started going with a laser. The receptionist does not have an extremely bad response, and it is difficult to make a reservation next time, so even if the schedule does not match, they will communicate normally many times. I haven't realized the effect yet, but I think you've been polite. The director also answers what I hear, so even though I'm scared, I can continue to use the laser. However, about 1/3 of the teachers hit the laser, and the rest are female nurses. There are some veteran people, and I'm relieved that they are, but there are times when I'm young and unfamiliar, so I'm worried that there will be no difference in the effect. (Original) クチコミの悪さが不安でしたが、レーザーで通い始めました。 受付の方も極端に対応が悪い等なく、次回予約を取りづらいのでなかなか日程が合わない場合も、何度も普通にやり取りしてくれます。 まだ効果は実感してませんが、丁寧にしていただいてると思います。院長先生も、聞いたことにはちゃんと答えてくれるので怖がりな私でもレーザーを続けられています。 ただ、レーザーを打つのは先生1/3ほど、残りは看護師の女性の方です。ベテランっぽい方もいて、その方だと安心なのですが、若くて不慣れそうな方に当たるときもあるので、効果に差がないか不安です。
    3 people found this review helpful 👍

  • 1/5 ららもこ 1 year ago on Google
    (Translated by Google) A friend had a tumor that didn't need to be cut at this clinic. There was a lump in the lymph in my ear, and when I showed it, I was told to cut it off, and I immediately had surgery. When I cut it, there was no tumor, and the diagnosis was wrong. I was just misdiagnosed and left a scar. After that, the cost of treating scars is also increasing. Isn't it vice and the worst human nature? It's a convenient location, so I misunderstand that it's good to have a lot of patients, but it's really low-level medical care with no content. A dermatologist may be fine with that, but you should honestly admit that you can't do a diagnosis and surgery even though you don't have the ability to examine it, and recommend other hospitals. In Kobe, the private clinics are all low-level and low-level, and the taxes are high, and Kobe citizens are pathetic. (Original) 友人はこのクリニックで切らなくていい腫瘍をきりました。耳のリンパにしこりがありそれ見せたら切りましょうとなってすぐに手術しました。切ったら何も腫瘍などなく診断は間違いだったとなり、縫い傷が残っただけで、結果しこりは神戸大学病院で治しました。誤診をして傷が残っただけです。そのあと傷跡の治療費もまんまとせしめています。悪徳だし人間性最悪じゃないですか。立地が便利だからたくさん患者がいて良さそうに勘違いしますが、本当に見栄張りで中身のない低レベルな医療です。皮膚科医はそのくらいでいいのかもしれませんが、診る実力もないくせに診断して手術など、キャパオーバーで出来もしないことは正直に認め他の病院を勧めるべきです。神戸は個人院は低能な低レベルばかりで税金ばかり高くて神戸市民は哀れですね。
    2 people found this review helpful 👍

  • 4/5 畑津吉則 1 year ago on Google
    (Translated by Google) On the recommendation of a friend, I go to pick up stains. It's been about a month. Thanks to you, the marks are getting thinner and prettier. Thank you. Clean it up a little more. (Original) お友達のススメで、シミを取りに通ってます。約1ヶ月になりました。おかげさまで、跡形も薄くなり綺麗になってます。ありがとうございます。もう少し綺麗にします。
    1 person found this review helpful 👍

  • 4/5 CSMC 1 year ago on Google
    (Translated by Google) Perfect for cashless payments (Original) キャッシュレス決済に対応したら完璧

  • 5/5 こっぺぱん 2 years ago on Google
    (Translated by Google) He is a very kind director and has never made me feel uncomfortable. I am grateful that the laser that I wanted you to do is also available soon, and thanks to you, it is getting better. The nurses and receptionists are all kind to me. (Original) とても優しい院長先生で嫌な気持ちにさせられたことはありません。やってほしかったレーザーもすぐにしていただき、おかげさまで良くなって来ておりありがたく思っております。看護師さん、受付の方も皆さん優しく接して下さっています。

  • 5/5 s s. 2 years ago on Google • 1 review
    He is a very good male director, which is surprising given the bad reviews. There are also female doctors. I think the reason why it's so crowded is because he's a very popular and trusted doctor. It is true that the director seems to be much busier than when he first opened. I think it can't be helped that it's busy because there are so many patients waiting. When he doesn't have many patients, he doesn't get nervous and is a very personable doctor. Even if he is busy, he will make eye contact and explain important points in detail. Dermatology treatments require frequent visits for many cases where the cause is not immediately known, but the doctor listens to the patient's story, closely monitors the patient's progress, determines the timing, and changes the medication accordingly. Thanks to the director, my extremely painful psoriasis all over my body went into remission. I am truly grateful to the director for always caring about me. If my children have any problems, they go to see the director. My teenage daughter's acne has gotten really bad due to the mask, and she is currently undergoing treatment, but it is currently improving with the prescribed medication. Waiting times are long and doctors tend to make quick decisions, so I think this is a bad review for people who want to take their time and listen to what's being said. When I am called to the doctor's office, I briefly explain my symptoms to the woman working on the computer and the nurse. The woman takes notes and hands them to the doctor, so it's a very smart and efficient examination. Although the long waiting time is stressful, I feel that the hospital is worth the wait, so I have decided to go to Bito Dermatology as my dermatologist. The clinic is conveniently located in Sannomiya, so I think it would be great if they introduced a system where you can see the order of your consultations on your smartphone, so you can kill time. We also offer beauty treatments such as the latest lasers, so not only do we go to the clinic for allergies, hives, and psoriasis, but we also feel free to consult doctors about various skin concerns such as removing spots and wrinkles. It's a very reliable and good hospital. I highly recommend this hospital to my friends.
    12 people found this review helpful 👍

  • 5/5 K T. 1 year ago on Google • 1 review
    It's true that there are times when the waiting time is long, but depending on your symptoms and the treatment being performed, there are times when your order may be earlier or earlier, so we wait as if we were mutual. The most important part of the examination was the treatments and prescriptions suggested by the doctor, and my skin problems improved to the point where I wish I had taken before and after photos. The staff were friendly and I was impressed by how they responded resolutely to the patient who was talking to me at the reception desk.
    6 people found this review helpful 👍

  • 1/5 ミキ 7 months ago on Google • 1 review
    No matter how many times I go there, the staff working at reception and accounting are so bad that I feel bad. I think it's too arrogant to think of you. Please seriously improve the staff members who have facial expressions that show their bad personality and don't even have high facial deviation scores. I don't think it's because they're young, but because they can't even properly greet people, as a member of society. Also, it's a teacher's judgment, and I'm not listening to the judgment of the receptionist who doesn't even have a medical license, so please speak with a little more understanding of your position. Ah, I want to be in a state where I don't have to go to school early. Not only the reception, but also the female staff in charge of payment who was wearing a lot of jewelry was arrogant, looked down on me, and had a really bad feeling, so I always left in a bad mood. Since there are so many things written in the reviews, I think it's about time.
    4 people found this review helpful 👍

  • 1/5 Kyoko 6 months ago on Google • 2 reviews
    Very high-pressure and sloppy medical examination. And Yabu. The chief complaint was mostly unresponsive: "It's eczema. This medicine will cure it." ...It doesn't work at all and it can't be cured. The patient was carefully examined at another hospital and is receiving effective treatment. It's better not to go at all.
    1 person found this review helpful 👍

  • 1/5 黒島一起 1 year ago on Google • 1 review
    I had to wait an hour to receive the email because my body was itchy. The examination was over in a minute, and I turned my arm over and told the doctor that I had shingles, without even looking closely. He will give you medicine. After 2 weeks, it didn't recover and I couldn't sleep because of the itching, so I received it again and had to wait another hour! I would also like to receive the same medical examination and additional sleeping pills. One month later, I was sent to another hospital for an adult disease examination by my company. It is said that herpes zoster is not itchy.
    1 person found this review helpful 👍

  • 2/5 もりまる 5 months ago on Google • 2 reviews
    I've been going there for about two and a half years. I guess the teacher is normal. It's a quick story, so I don't think it's suitable for people who want to listen to the story slowly. Worst of all are the reception staff. I thought that he would not look at the patient's eyes (he was always looking at the computer), he would speak politely but bluntly, and he would usually say something like "I'm sorry" when refusing a patient's request. All I can say is, ``That's impossible.'' ``That's not possible. What should we do?'' Maybe I'll come up with an alternative. There are so many other things I could list, but I've been telling myself that Japan's overly polite customer service is strange, and that this is normal in other countries, but the other day, something happened that finally broke my patience. had. After visiting the doctor, I noticed that I didn't have my medical card, and I didn't remember getting it back, so I called and they said, ``We don't have it here. They should have given it back to us, so please look for it carefully.'' I did. Maybe I remembered wrong? I tried searching for the pockets of the bag I used that day, but it wasn't there. Even though I had my insurance card, which was supposed to be returned with the package. It's hard to imagine them being stored in separate locations. I didn't remember getting it back in the first place, so I gave up and went back to the doctor a month later, prepared to have it reissued if it wasn't there (by the way, I had to ask here for information on the reissue fee). When I asked again at the reception desk, the doctor's card came out of the drawer and said, "I think you forgot to return it!" ? Well, if you find it, why don't you just give us a call? We even received inquiries from patients themselves. I had already made an appointment for the next visit, so the hospital must have known that I would be coming back in a month. I didn't think about the time and effort it would take for the patient to find a medical card! Moreover, it must have been the staff's fault that they forgot to return it! I thought it was impossible. No matter how bad it is, it's terrible. When I told the reception staff that I had inquired over the phone and wanted them to contact me if they had found it, they just looked at their computers and said, ``Well, I'm sorry.'' No, I thought they should apologize properly, but I was taken aback. I said no more. This is truly the worst patient care. I have never seen such terrible treatment at any other hospital. Definitely not recommended for those looking for politeness.


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