BUMBU Kitchen image

BUMBU Kitchen

Restaurant Indonesian restaurant Halal restaurant

😠 Back then, i gave 5 stars for this restaurant. The taste is good. But today's experience made me change my mind. :( I would say, if you're starving, think twice to eat in here. I have been visiting this restaurant several times. Even in the last visit, the waiting time is almost 1hour (from order t... People often mention Indonesian, waiting, restaurant, spicy, owner, Sate, hungry,


Address

5 Chome-7-10 Kotonoocho, Chuo Ward, Kobe, Hyogo 651-0094, Japan

Website

www.instagram.com

Contact

+81 78-252-9616

Price rating

$ $$$

Rating on Google Maps

4.40 (129 reviews)

Open on Google Maps

Featured Reviews


Frequently mentioned in reviews: Indonesian (10) waiting (9) restaurant (8) spicy (7) owner (6) Sate (6) hungry (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Vita V. 2 years ago on Google • 153 reviews
    Back then, i gave 5 stars for this restaurant. The taste is good. But today's experience made me change my mind. :( I would say, if you're starving, think twice to eat in here. I have been visiting this restaurant several times. Even in the last visit, the waiting time is almost 1hour (from order to serving). Today, the store should be open at 11.30. But the owner just came at 11.45am. I was 2nd on the line.. the 1st one was a group of 5 adults and 1 kid. Behind me were 3 adults. I came with my 2 kids. I ordered 3 Mie Goreng, and 1 Sate Ayam (not spicy). Then after waiting for almost 50mnt, i asked if they gonna serve the food because my son said he's hungry. Yes, please be patient they said. My son even fell asleep while waiting. Then, after waiting for 1.5hours, i asked again if they are making our order or not because my son was crying (he said he's hungry). I told the lady that my son is hungry. The lady said the Sate Ayam is ready. She then took out the Sate Ayam with chili on top. Before she put the food on the table, I told her that my order is not spicy. She then took back the food and came back about 5mnt later. When i ate the Sate, it was spicy! Omg... so they just took the chili out. My daughter cant eat spicy, but she still ate it because she is hungry as well. Btw, the Sate wasnt warm.. no idea why... it should be warm or hot.. After 2hours of waiting, i ran out of patient. I stood up and go to the counter, where i also can see their kitchen. I saw the other owner were plating rice and stuff. Definitely not ours. Then i spoke to the lady if they havent made our food yet, then we will leave. The lady said sorry. So i paid 550 for the spicy cold Sate Ayam and left. Yes, 2 hours waiting and we still didnt get our food.. This is a suggestion for the owner : you should not hold your customer by keep saying we're doing it, we're doing it. You never know how hungry your customer is. Specially kids. My son ate breakfast before leaving and after we found a restaurant nearby (not a fast food restaurant) he ate 2 portions of kids meal because he waited too long in here 🤦‍♀️
    4 people found this review helpful 👍

  • 5/5 Oh no n. 1 month ago on Google • 4 reviews New
    Incredible place. If you like spicy food it doesn't get better than this. All available food is halal but they do serve alcohol. The interior is very traditional and cosy. The owners are always cheerful. There is an ashtray, right next to the door before you enter the restaurant for smoking. What more could you want.
    3 people found this review helpful 👍

  • 4/5 KAM A. 5 years ago on Google • 379 reviews
    BUMBU KITCHENCheck out the information about Indonesia cuisine restaurants in Sannomiya Station Area at Tabelog! It's full of real I'm try nas campur, alot of people say nasi goreng better.. But I have try the nasi campur it's nice lunch set with orange
    1 person found this review helpful 👍

  • 3/5 Sheng-Yu L. 1 year ago on Google • 40 reviews
    Only come here if you’re not in a hurry or not hungry. Be patient, you may have to wait 40-60mins for your food. Food: 4/5 Price: 5/5 Service: 2/5 This is an Indonesian restaurant that serves Indonesian street food. The food is good, but don’t expect high quality materials. The service is definitely something they can improve. We arrived, sit, and waited 15 mins for glasses of water and then ordered. Then wait 30-40 mins for our food. I don’t get why it took 30 mins to make a fried rice. There were only 6 customers in the restaurant. They really need to hire more people if the owner can’t handle.
    2 people found this review helpful 👍

  • 4/5 Mark S. 3 years ago on Google
    Very tasty and authentic Indonesian food. Very kind and English-speaking owner.
    2 people found this review helpful 👍

  • 1/5 90s l. 3 months ago on Google • 197 reviews New
    Very bad customer service, keep us waiting for more than 30 mints outside in cold to tell us that they can't service us. When we ask for take away he said not allowed but shop show take away available. Then he change his mind to take our order. After a while he comes to tell food is finshed.

  • 1/5 Aisha C. 3 months ago on Google • 165 reviews New
    If there’s 0 rating, we would have given that rating. Absolute worse service. The waiter didn’t even know how to deal with customers properly. He kept going in and out asking someone inside. Restaurant was full when we arrived at 9pm. Didn’t even offer us to wait. Told us off immediately that there was no way to wait. When asked about take out, he said it was ok only at 9.30pm. We waited to be served but he never came till 9.25pm after we spoke to him about take out. He then told us “not possible for take out” and we even showed him the sign plastered on the window that says “take out ok” and he said it was ok earlier. After having a few min talk informing him that we had young kids, he then went in to talk to someone AGAIN and came back saying ok. We ordered fried rice and after a min came back and told us no rice available. Oh my it was a horrible experience !! Never to go back again!

  • 5/5 anom a. 1 year ago on Google • 65 reviews
    Best Indonesian cuisine in Kobe area ! Great taste with fine dining presentation. Would mind for more portion of food though 😋

  • 5/5 Hazariah Mohd Z. 5 years ago on Google • 44 reviews
    I love this restaurant. They offered nice food and nice environment. You should try their meal. Value for money. I love the couple Indonesian male and Japanese female (the owner) very polite and friendly.

  • 5/5 Alizah S. 2 months ago on Google • 9 reviews New
    The food was delicious. The mutton satay is served with sweet spicy soya sauce. It was so yummy that we ordered 2x Nasi Padang has a variety of dishes❤️ Only the waiting time is a bit long, especially when there are more customers. There is only one chef and the food is freshly cooked.

  • 5/5 Road A. 2 years ago on Google
    Awesome authentic Indonesian food run by an awesome friendly couple. Highly recommended.

  • 5/5 Radityo P. 4 years ago on Google
    Most recommended place in Kobe to visit for those who miss Indonesian halal foods: rendang, opor, pisang goreng, etc. Price is reasonable. They also speak Bahasa Indonesia. Foods are delicious. You can find the location easily using G-maps. Looking forward to coming here again.

  • 5/5 Arif H. 4 years ago on Google
    Nice and delicious Indonesian Food. Cooked by indonesian and using traditional Indonesian spycies. Nasi goreng ayam is one of the best

  • 5/5 Nur A. 4 years ago on Google
    The owners are very polite. The prices are also inexpensive. Delicious menus, full music.

  • 5/5 RETZA R. 2 months ago on Google • 2 reviews New
    This is my first time coming here. The place is very comfortable and the owners are very friendly. I came today to enjoyed Indonesian food and I'm very grateful to be able to eat here while waiting for the new year celebration. Thank you so much!


Call +81 78-252-9616 Open on Google Maps

Amenities


  • Payments
    • ✓️ Cash only
  • Offerings
    • ✓️ Beer
    • ✓️ Wine
    • ✓️ Coffee
    • ✓️ Alcohol
    • ✓️ Spirits
    • ✓️ Cocktails
    • ✓️ Halal food
    • ✓️ Small plates
    • ✓️ Happy-hour food
    • ✓️ Happy-hour drinks
    • ✓️ Vegetarian options
  • Accessibility
    • ✗ Wheelchair-accessible seating
    • ✗ Wheelchair-accessible car park
    • ✗ Wheelchair-accessible entrance
  • Dining options
    • ✓️ Lunch
    • ✓️ Dinner
    • ✓️ Dessert
  • Service options
    • ✓️ Dine-in
    • ✗ Delivery
    • ✓️ Takeaway

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