ルイ・ヴィトン 神戸店 image

ルイ・ヴィトン 神戸店

Jewelry store Fashion accessories store Shoe store Watch store Perfume store Sunglasses store Leather goods store

Luxury brand known for signature monogrammed handbags, luggage & more. People often mention store, staff, feel, clerk, service, Louis, time, customer, attitude, polite,


Address

Japan, 〒650-0037 Hyogo, Kobe, Chuo Ward, Akashimachi, 神戸御幸ビル

Website

jp.louisvuitton.com

Contact

+81 120-494-116

Price rating

$$$$

Rating on Google Maps

4.20 (327 reviews)

Open on Google Maps

Working Hours

  • Wednesday: 11 am to 8 pm
  • Thursday: 11 am to 8 pm
  • Friday: (The Emperor's Birthday), 11 am to 8 pm, Hours might differ
  • Saturday: 11 am to 8 pm
  • Sunday: 11 am to 8 pm
  • Monday: 11 am to 8 pm
  • Tuesday: 11 am to 8 pm

Featured Reviews


Frequently mentioned in reviews: store (28) staff (10) feel (10) clerk (8) service (8) Louis (7) time (7) customer (7) attitude (6) polite (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 ぷよ 2 years ago on Google
    (Translated by Google) The attitude of the female clerk who always has an iPad at the entrance was very conspicuous. I know you are busy, but no greetings or smiles. The language used by the staff was vulgar and made me feel very uncomfortable. You should at least tell them not to hear me. Other staff were very polite. I'm sorry. (Original) いつも入り口でiPadを持っているお局的な女性店員の態度が非常に目立ちました。忙しいのは承知してますが、挨拶も笑顔もない。スタッフに対する言葉遣いも下品で、非常に不愉快な気持ちになりました。せめて聞こえないように言うべき。他のスタッフ方はとても丁寧でした。残念です。
    14 people found this review helpful 👍

  • 5/5 あおちゃん 3 months ago on Google • 3307 reviews New
    Louis Vuitton Kobe store in Kobe City, Hyogo Prefecture. On this day, after walking around Namba and Umeda, I took a walk around Motomachi. It was almost Christmas and there were beautiful illuminations all around. There are many buildings that give you a sense of the history of the former settlement. Among them is the Louis Vuitton Kobe store, which I think is quite beautiful. Just looking at the exterior gives you a sense of luxury. Louis Vuitton has a long history and was founded in France in 1854 as a bag specialty store. Louis Vuitton's monogram pattern is said to have been inspired by the family emblems that Japan exhibited at the 1867 Paris World's Fair. It certainly looks like a family crest, a shuriken, etc., and I think it's understandable why people don't feel uncomfortable with monogram pictures.
    2 people found this review helpful 👍

  • 1/5 シュウシュン 1 year ago on Google
    (Translated by Google) I visited right after the store opened, aiming for a time when it was not as busy as possible. I asked for maintenance to improve the sliding of Zippy, but as soon as I found out that it was not a purchase, the clerk's attitude suddenly changed and he became unfriendly. A reception that unilaterally pushes his own impressions and refuses maintenance. I asked for maintenance in the form of a half push. I checked what was returned and said, "It's definitely better than before it was released," but I ignored it. I couldn't believe my eyes. After that, the attitude remained bad and there was no change at all. I thought that I would be sorry if it was only maintenance, so I was considering purchasing it, but I lost my desire to buy it all at once because of the bad attitude. I love Louis Vuitton products, but when considering future purchases, I will never choose the Kobe store again. (Original) 出来る限り忙しく無い時間を狙って開店直後に伺いました。 ジッピーの滑りを良くするメンテナンスを依頼するために伺ったのですが購入では無いとわかった途端に店員の態度が急変し一気に無愛想になりました。 自身の感想を一方的に押し付けてメンテナンスを拒否する応対。 半分ゴリ押しのような形でお願いしメンテナンスをしてもらいました。 戻って来たものを確認し「出す前より確実に良くなっていますよ」と 伝えるもガン無視。目を疑いました。 その後も態度は悪いままで全く変化はありませんでした。 メンテナンスだけでは申し訳ないと思い購入を検討していましたがあまりの態度の悪さに一気に購買意欲が無くなりました。 ルイヴィトンの商品を愛用していますが今後の購入を検討する際は神戸店を選ぶことは2度とありません。
    8 people found this review helpful 👍

  • 4/5 RYO A. 2 years ago on Google • 199 reviews
    With a wide variety of items You can carefully select the product. 《Revisit》 Many times I'm visiting again. Everyone's reviews What I feel after reading various things is coldly Gives an impression of being lightly decorated. seems to be receiving it It's already closed though Hankyu Sannomiya store I got the impression that he was kind to me somehow. I think there is definitely just repeat several times What I think is For Hankyu Sannomiya store It seems like a department store response. For those at the maison store Like a concierge Please accept my wishes firmly I feel like it responds accurately. that's why At the maison store I feel like they should use more store staff. I don't think it matters It's difficult if you don't get used to it though I feel like I can take the plunge and ask about anything. When I entrust myself to You can open many things (^o^)
    7 people found this review helpful 👍

  • 5/5 みみみみみ 1 year ago on Google • 257 reviews
    Following the Ginza Namiki-dori store, the Kobe store has also been renovated, so I went there on my trip! Luckily, I was able to enter the store without lining up even though it was after 10 o'clock on a Sunday. The person who showed me around was also a nice person! As soon as you enter, you will see the ultra-luxurious Sahara Capucines on the left ♡ * Himalayas at Hermes Then, I was given gloves and allowed to try out Capucines worth over 5 million yen♪ We also showed you the exotic Capucines Mini and Capucines BB \(^^)/ I may have gone with the limited edition Capucines myself... The price is increasing rapidly, so I would like to buy it when I can ♡
    6 people found this review helpful 👍

  • 5/5 N A. 2 years ago on Google • 252 reviews
    There always seems to be a line on the weekends. I went without my wallet because I just wanted to check the size. If you tell them from the beginning that you have no intention of buying it, they won't be offended. In fact, since I had nothing to lose, I was able to listen to a lot and go home.
    4 people found this review helpful 👍

  • 1/5 りょうた 1 year ago on Google
    (Translated by Google) I have been there several times. The store clerk before the move was kind and polite. All the staff at the new store handed me their business cards, and even though I wanted to take my time looking at them, they followed me around like goldfish poop with an aggressive attitude. I can't even taste the things, even the atmosphere. I'll show it to you, but if you don't buy it, I want you to stop cleaning it up quickly. That's why everyone buys at flea markets. That's why I don't buy it at regular stores, right? Stop arrogant customer service. Louis Vuitton cries (Original) 何度か、行っています。 移転前の店員さんの親切で、丁寧な対応が良かった。 新店舗の店員さんは、どの方も名刺を渡して来て、ゆっくりと見たいのに、ガンガン攻める様な態度で金魚の糞の様について回る。 物すら、雰囲気すら味わえないなんて。 見せてくれるんだけれど、買わないってなるとさっさと片付けるのやめて欲しい。だから、みんなフリマで買うんだよ。こんなんだから、正規店で買わないんだけれど、ね。 横柄な接客対応、やめてくれ。 ルイヴィトンが泣くわ。
    4 people found this review helpful 👍

  • 5/5 Hi S. 2 years ago on Google
    (Translated by Google) With a wide variety of items You can carefully determine the product. 《Revisit》 Many times I will visit again. Everyone's reviews What I feel after reading various things Cold Impression that is lightly treated Seems to be receiving It's already closed The Hankyu Sannomiya store is The impression that he became kind to me somehow I think there is certainly just Repeat several times I think For Hankyu Sannomiya store It seems to be a department store response For the Maison store With a concierge feel Firmly accept the hope here Feeling that responds accurately that's why At the Maison store Feeling like using more clerk I don't mind It's difficult if you don't get used to it Feeling to take the plunge and consult anything When you leave yourself You can open it in various ways (^ o ^) (Original) 年末に財布の修理で行って際 親切な対応な上 無料でした。 以前から嫁が気にいってたカバンを見せてもらい 丁寧な対応で ついつい買いました。 口コミ評価では 悪いですが 私の感想はかなり良かった 担当はいつも大森さん 他のスタッフもいい感じでしたよ! 今日も納得の財布購入でき満足しました。 次回は時計 いいのがありますよー
    3 people found this review helpful 👍

  • 5/5 かおるこさや 1 year ago on Google
    (Translated by Google) I asked about purchasing a wallet. I didn't have to look for what was where because the store clerk was there to help me. It was a very good response, and I'm sorry for this... It was an errand for an acquaintance, and I felt it was out of place, but it was a very good experience. The store clerk who was in charge...I don't think it's easy for me to ask for my own shopping, but thank you for your wonderful response. It was a wonderful customer service that made me want to buy my own things here someday and want to come again. (Original) 財布の購入で伺いました。 店員さんがついて対応して下さるのでどこに何があるのか探す必要はありませんでした。 とても対応が良く、こちらが恐縮してしまう程でした… 知人のお使いで伺ったもので、とても場違いに感じましたがとても良い経験が出来ました。 担当して下さった店員さん…私が自分の買い物で伺うことはなかなか無いと思いますが、素晴らしい対応をありがとうございました。 いつかここで自分の物を買いたいなぁまた来たいなぁと感じる素晴らしい接客でした。
    2 people found this review helpful 👍

  • 5/5 mari a. 3 months ago on Google • 196 reviews New
    To be honest, I didn't have a very good impression of the Kobe store until now. When I went this time, I was served by very nice staff. I was very satisfied with my purchase. Most of the staff are female, but they are not very friendly. He was the kind of person who only responded to what he heard. This time, it was a male staff member. Please provide easy-to-understand explanations and examples. It will also convey the image of the product you are interested in. I now know clearly what suits me and what doesn't. Even after the purchase, I received a wonderful message, and I will be sure to take care of it until after the purchase. Thank you for the excellent customer service, and I would like to have this customer service again. felt.
    1 person found this review helpful 👍

  • 5/5 Эмилия �. 6 years ago on Google • 81 reviews
    experienced consultants. great choice of accommodation. beautiful store.
    1 person found this review helpful 👍

  • 2/5 リラックマ。 3 months ago on Google • 71 reviews New
    The person in charge was polite and nice, but while I was waiting for the payment procedure, etc., the clerk suddenly approached me without saying no, and there were other customers in front of me as if to tell me to leave. I left the area as they spread out my things, but I felt extremely uncomfortable. It's fine at a cheap store, but I never thought I'd see something like this at a brand store.
    1 person found this review helpful 👍

  • 5/5 Eddie L. 5 months ago on Google • 16 reviews
    Thank you, Miho Kosaka. The customer service was very polite and pleasant, and I had a fun shopping experience. I will definitely visit again if I have a chance. ☺️
    1 person found this review helpful 👍

  • 5/5 F110 F. 1 year ago on Google
    (Translated by Google) The attitude of a local female clerk who always holds an iPad at the entrance was very noticeable. I know I'm busy, but I don't have a greeting or a smile. The wording for the staff was also vulgar, which made me feel very uncomfortable. You should at least tell me not to hear it. The other staff were very polite. I'm sorry. (Original) 神戸Louis Vuittonでお世話に成りました✨ 招き猫のウィンドディスプレイには感動致しました。6月末迄と言われた売って欲しいと伝えましたがやはり無理と成りました、残念
    1 person found this review helpful 👍

  • 5/5 ハチミツ 1 year ago on Google • 466 reviews
    This is the place where I feel the most excited 😆 If you arrive before noon, you won't have to wait in line. There are 70 staff working here alone 👍 Amazing 🤗

  • 5/5 김건호 9 years ago on Google • 10 reviews
    Nice service!

  • 5/5 meee 1 year ago on Google
    (Translated by Google) I was guided by Mr. M, a male clerk, and the customer service was polite. There are some harsh opinions in the reviews, but I wonder if it was better for me to be in charge, because I was able to shop very comfortably, so I wonder if it depends on the person in charge. I thought! Next time I go, I'm thinking of having the same Mr. M in charge. thank you very much! (Original) 男性の店員のMさんに案内いただきましたが、接客が丁寧で、こういうイメージのものが欲しいと伝えたら、あれもこれも商品を持ってきて見せてくれました! レビューには厳しい意見もありますが、わたしの担当していただいた方が良かったのか、とても気持ちよくお買い物できたので、担当者によるのかな?と思いました! 次に行く時も、同じMさんに担当していただこうと思っています。 ありがとうございました!

  • 5/5 やま 2 months ago on Google • 2 reviews New
    I visited you for the first time in 10 years. It felt like it was easier to get to since it had been relocated from the previous store. The surgery date was set today, and I had to work hard from now on, so I mustered up the courage to visit. I was on my way home from work, so I was worried about whether I should dress like this, but they greeted me with big smiles and provided excellent customer service until I finished my purchase. Even when I was waiting for the packaging, they answered my questions in a friendly manner, and they told me about the wonderful fragrances they had, which made me want to come back again. Although I was exhausted, I felt energized by the time I left. I'm really thankful to you!


Call +81 120-494-116 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Accessibility
    • ✓️ Wheelchair-accessible lift
    • ✗ Wheelchair-accessible toilet
    • ✗ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Service options
    • ✗ Delivery
    • ✓️ In-store pick-up
    • ✓️ In-store shopping

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