1/5 YI CHING H. 1 year ago on Google
(Translated
by
Google)
The
front
desk
was
the
worst!
!
!
Two
months
ago,
I
had
reserved
a
non-smoking
room
for
5
nights
(already
paid
in
full
at
the
time
of
booking),
but
when
I
checked
in,
a
smoking
room
was
prepared
and
I
was
told,
"Sorry,
all
non-smoking
rooms
are
fully
booked
today."
I
was
told...
no
no
no
no,
that's
funny!
!
The
attitude
was
always
from
the
top,
and
it
was
really
bad!
!
After
all,
only
the
smoking
room
was
available,
so
I
used
the
smoking
room.
I
paid
for
breakfast
for
5
nights
at
the
time
of
booking,
but
the
front
desk
staff
never
gave
me
a
breakfast
ticket...
Is
there
such
a
thing?
?
It's
so
bad
I
can't
believe
it.
It
was
dangerous!
It
was
the
worst!
!
!
(Original)
フロントの対応が最悪でした!!!2ヶ月前に、禁煙室を5泊予約してたのに(予約時に既に全額支払い済)、なのにチェックインの際は喫煙室を用意され、「すみません、本日の禁煙室は満室です」と一言を言われ……いやいやいや、おかしいだろう!!態度もずっと上から目線で、本当に感じ悪かったです!!結局もう喫煙室しか空いてないから、喫煙室を利用しました。
朝食も5泊分、予約の時に全部支払ったのに、フロントのスタッフさんが全然朝食券をくれない……
こんなことあります??
対応が悪すぎて信じられません。
やばかったです!
最悪でした!!!
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