Featured Reviews


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  • 5/5 4916 R. 2 years ago on Google
    (Translated by Google) I've just returned from England and have tried 3-4 hotels. I thought the quality up to this point was great for a business hotel. I stayed solo, but I was allowed to use a room with two double beds! 5000 yen per night without meals💡 I would like to raise three points that I particularly like. ① Room quality Not only is it clean, but the shower and water taps have a thermo function, making it easy to adjust the temperature of the water. The water pressure is also the best in the last few years (including the house) and there is no complaint. It is also good that there are outlets and USBs by the bedside. ② Laundry is provided. This is a must for travelers like me. I haven't used it, but I expect it to be a high-performance drum type as shown in the image. It's nice to have a vending machine nearby. ③ Functionality of check-in and check-out. I saw this for the first time. Check-in using a credit card and QR code like a self-checkout → a card key is issued. It seems that you can check out with a card key on the way back. A little advice at the end. There is no room number on the card key, so be sure to remember the number when you go out 🙂 I felt that it would be even better if there was furniture like a cabinet on the bedside where I could put my smartphone etc.❗️ However, it is a great business hotel. Of course, I have never seen it overseas! I felt that Japan responded wonderfully. (Original) イギリスから帰国して3-4件のホテルを梯子していますが。ビジネスホテルでここまでのクオリティは素晴らしいと思いました。 ソロで泊まったのですがダブルベッド2台備えてある部屋を使わせて頂きました!素泊まり一泊5000円💡 特に気に入った点を3つほど上げます。 ①部屋のクオリティー 清潔感はもちろんの事こと、シャワーや水道がサーモ機能付きで湯温調整も楽です。水圧もここ数年間(家も含む)の中で一番良く文句なしです。ベッドサイドにコンセント、USBがあるのも良いです。 ②ランドリーが備え付けてある。 これは僕のように旅してる人には有難い筈です。使用はしていませんが、画像のようにドラム式の高性能と予測してます。 自販機も近くにあるのが良いですね。 ③チェックイン、アウトの機能性。 これは初めて見ました。セルフレジのようにクレジットカードとQRコードを使ってチェックイン→カードキーが発行され。 帰りはカードキーでチェックアウトが出来るようです。 最後にちょっとしたアドバイス。 カードキーには部屋番号が載っていませんので、外出する際はしっかりと番号を憶えておきましょう🙂 ベッドサイドにキャビネットのようにスマホなどを置ける家具が有れば尚良いと感じていました❗️ けどとにかく素晴らしいビジネスホテルです。 もちろん海外でも見たことないです!日本はやはり対応が素晴らしいと感じましたね
    4 people found this review helpful 👍

  • 5/5 Mia S. 3 years ago on Google • 160 reviews
    Very nice and simple hotel, good service, and very clean room and amenities. Very close to sannomiya station so very easy to get to. It’s in a very safe area with lots of shops and places to eat around it. Very convenient and cheap place to stay!
    1 person found this review helpful 👍

  • 4/5 nik 1 year ago on Google • 256 reviews
    We just came from the Sotetsu Fresa in Kawasaki and did not think rooms could get any smaller. 12sqm is definitely borderline for two travelers with luggage. They even had a sign on the aircon that said that you should not hang clothes on it. That just underlines how tiny the room is and how desperate people get. The room in Kawasaki was 3 sqm larger and had at least a built in wardrobe where you could hang your clothes and put your suitcases, but not in Kobe. The 3sqm really make a difference. I decided not to even open my suitcase and wait until the next stop on our trip. It is just a place to sleep, not for claustrophobic people. Didn’t like the reception situation, the staff is always there but hidden behind a wall, which gives it a very impersonal feeling. Everything is done through machines. Also an area to hang out or a bar like in European budget hotels would be nice. A big advantage is the location. It is close to the train station and many restaurants and a 711 is just downstairs literally around the corner.

  • 5/5 Al C. 1 year ago on Google • 240 reviews
    Love the location of where this hotel is, super close to train station, also next to an 7 11 store. Lots of restaurants close by, its the perfect spot while visiting Kobe! Also the staff and service here was amazing!

  • 4/5 Mia S. 2 years ago on Google
    Near to the station, but rooms are too congested. The hotel staff are very helpful though.

  • 3/5 Ruediger F. 4 years ago on Google
    The hotel is ok but I had to pay extra money for my fiance to satay with me, even it say there can sleep too guests. Maybe my mistake. Otherwise clean but a little expensive

  • 5/5 徐紹剛 4 years ago on Google
    Friendly service. Many surrounding stores that are helpful for travelers.

  • 4/5 Chung K. 4 years ago on Google
    Great location convenient for transport, food & shopping.

  • 5/5 Raul Michael C. 4 years ago on Google
    Cheap enough.

  • 5/5 W 4 years ago on Google
    Clean, accessible

  • 5/5 DW Y. 1 year ago on Google
    Good good good good

  • 5/5 Janita K. 6 months ago on Google • 43 reviews
    The reception staff were very helpful although speaking little English and my Japanese being not very skilled. I like smaller hotel in a quiet location on a non-trafficked (pedestrian only) street. Super close to transportation hub and shopping precincts. Great stay! Thank you Fresa Inn Sannomiya. Also, super clean!!


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