2/5 abdul b. 11 months ago on Google
I
recently
visited
dental
college
for
my
5
year
old
son
for
his
dental
treatment.
As
a
patient
seeking
affordable
dental
care,
I
was
intrigued
by
the
opportunity
to
receive
treatment
at
a
reduced
cost.
However,
my
experience
at
the
hospital
left
me
with
mixed
feelings.
Firstly,
I
would
like
to
commend
the
dental
hospital
for
its
pleasant
ambiance
and
clean
facilities.
The
waiting
area
was
comfortable,
and
the
reception
staff
were
friendly
and
welcoming.
Additionally,
the
modern
equipment
used
in
the
treatment
rooms
was
impressive.
Regarding
the
discounted
treatment
itself,
I
must
say
that
I
had
high
hopes
but
encountered
some
challenges
during
my
visits.
While
I
understand
that
intern
doctors
were
responsible
for
administering
the
treatment,
I
observed
instances
of
laziness
to
do
efficiently
and
a
lack
of
attention
to
detail.
This
was
disappointing,
as
I
expected
the
same
level
of
care
and
expertise
as
I
would
receive
from
experienced
professionals.
Communication
and
patient
care
were
also
areas
where
I
felt
improvement
was
needed.
There
were
times
when
the
intern
doctors
did
not
thoroughly
explain
the
procedures,
leaving
me
with
unanswered
questions
or
concerns.
It
would
have
been
helpful
to
have
clearer
explanations
and
reassurances
throughout
the
treatment
process.
However,
I
must
mention
that
some
of
the
other
staff
members
were
more
attentive
and
supportive
in
addressing
my
needs.
Overall,
my
experience
at
hospital
was
a
bit
of
a
mixed
bag.
While
the
discounted
treatment
option
was
appealing,
the
quality
of
care
provided
by
the
intern
doctors
left
something
to
be
desired.
I
believe
that
the
dental
hospital
should
consider
implementing
better
supervision
and
training
for
the
intern
doctors
to
ensure
consistent
and
satisfactory
treatment
outcomes.
In
terms
of
improvement,
I
would
suggest
that
focuses
on
enhancing
communication
between
the
intern
doctors
and
patients.
This
could
involve
providing
clear
and
detailed
explanations
of
procedures,
addressing
patient
concerns
promptly,
and
ensuring
that
patients
feel
comfortable
throughout
the
treatment
process.
In
conclusion,
I
appreciate
the
efforts
made
by
dental
college
management
to
provide
affordable
dental
care
through
their
dental
courses.
However,
I
believe
there
is
room
for
improvement
in
terms
of
the
quality
of
treatment
and
communication
provided
by
the
intern
doctors.
I
hope
that
my
feedback
is
taken
into
consideration
and
that
steps
are
taken
to
enhance
the
overall
patient
experience
at
hospital.
This
is
my
experience
from
paediatric
department.
Thank
you
for
your
services.
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