1/5 kavitha 6 months ago on Google
I
recently
booked
queen
deluxe
room
from
make
my
trip
for
my
stay
at
the
Sapphire
Club
in
Cherai
Beach
and
I
must
say
it
was
one
of
the
worst
experience
of
my
life.
The
queen
room
was
just
one
room
and
we
paid
3000
,for
this
room
which
doesn’t
have
any
beach
view
or
a
sit
out
.The
basic
look
of
the
room
disappointed
me
so
much
that
I
requested
the
receptionist
to
change
or
give
me
a
room
which
is
sea
facing
.they
told
all
rooms
at
booked
where
as
I
could
see
two
vacant
rooms
while
I
was
leaving
the
hotel
.
I
was
ready
to
pay
additional
money
for
this
added
service,
but
the
receptionist
was
so
rude
and
arrogant
that
he
bluntly
told
that
all
rooms
were
booked.
I
could
see
many
vacant
rooms
.but
reception
guy
was
not
willing
to
listen
or
understand
.
We
were
not
allowed
to
eat
inside
the
room
nor
any
basic
room
service
like
tea
coffee
is
not
provided
.
I
was
so
disappointed
with
all
this
that
I
decided
to
leave
the
hotel
at
9
pm
.
My
sincere
advise
to
everyone
please
go
through
lowest
ratings
of
this
hotel
before
booking
it
.
The
GM
of
sapphire
group
called
me
to
apologise
for
all
this
incident.
My
sincere
request
to
you
please
refund
the
money
as
I
didn’t
even
stay
over
night
in
the
hotel
.