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Frequently mentioned in reviews: room (16) hotel (13) good (13) clean (11) rooms (10) location (10) staff (10) stay (9) friendly (8) restaurant (7)
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  • 3/5 A. Faruk U. 3 months ago on Google • 354 reviews New
    You can stay here with friends, everything is just enough. Don't expect more. They don't have a nice service, kettle in rooms, liquid soap (instead block soap) and, the building is a bit old. For staying with friends, it's a nice place, perfect location. For couples, you can still stay there as couple, it's safe and clean, but don't expect any romantic atmosphere. Every major requirements are there 👍🏾 but just it, not more than that.
    2 people found this review helpful 👍

  • 1/5 Christopher T. 11 months ago on Google
    Just visited restaurant so can't comment on hotel. Absolutely disgusting restaurant. The waiter/owner was rude and obnoxious. Asked us four times if we wanted a drink and showed his disgust when we said each time we didn't. The pizza we ordered was bland and tasteless. Before it arrived we had to move table because there was a mouse wandering around outside the kitchen. The guy demanded we pay cash, claiming he didn't have a machine. We had just arrived so didn't have any on us. So surprise, surprise he suddenly had a machine out the back. When we refused to tip because of the mouse he lost his temper and said all restaurants in Cologne have mouses because they are next to the Rhine. AVOID LIKE THE PLAGUE
    4 people found this review helpful 👍

  • 1/5 Karyn K. 1 year ago on Google
    Commenting on the restaurant. Was looking for breakfast with the family and was called over by the waiter and offered a table. He was friendly at first. After taking our orders and gathering more customers to tables he became very rude to my family and I. My daughter asked for berry jam instead of orange jam and he said ‘you get what we serve you.’ At the conclusion of the meal, I asked for the check and he asked if I would pay in cash and I told him no, credit card. I have gotten used to paying with credit card since corona. He loudly and in front of multiple customers said, ‘Madam, this is Germany and you need to pay in cash.’ I told him ‘I understand, I live here, but I will pay by credit card.’ At that time he told me to come inside to pay and then asked for a tip to be added to the card. The breakfast was fine but this waiter was extremely rude and aggressive and I will not go back.
    3 people found this review helpful 👍

  • 1/5 Jean R. 5 years ago on Google
    This was the most Bad Restaurant did I eat and Drink in my life,and the staff was very unfriendly. We paid to much for a Bad Spaghetti meal , Beer was warm. Never again!!!!! If the food would be for free I would also not come back!
    2 people found this review helpful 👍

  • 1/5 Geraldo N. 10 years ago on Google
    If I could rate as zero, I would. Worst experience ever: disorganization, nasty staff, bad bedrooms... And the recepcionist (nasty as hell) didn't allow me to pay with cash at the checkout - since did a reservation with a credit card, it was advisable to use it. So I did it, and days later I discovered my card was frauded. It's necessary to say that before that I haven't use this particular card in months, and the time at the hotel was the last one until I discover the fraud. Worst experience ever.
    2 people found this review helpful 👍

  • 1/5 Alexandre S. 1 year ago on Google
    everything is wrong in this restaurant. Bad food, bad drink, bad staff. I had the experience of charging me extra amounts and not admitting the mistake, when in fact the mistake was not mine. they were very rude and took the menu out of my hand when I wanted to show the employee that it was not my mistake. receive foreigners very badly. I don't advise
    2 people found this review helpful 👍

  • 5/5 Nicholas M. 1 year ago on Google
    The hotel was clean, in a great location and met our needs perfectly. Was only a 5 min walk to pubs and the main Koln train station. Is a great base for sight seeing and has lots of nice bars and restaurants just below.
    2 people found this review helpful 👍

  • 3/5 S. IKEDA (. 7 months ago on Google • 41 reviews
    Location: conveniently located on the Rhine and very close to Cologne station and cathedral Staff: staff at check-in very helpful and friendly, and our friends and family from Japan who accompanied us were delighted. Thank you. Staff at check-out were disappointing and not receptive to our complaints. Rooms: We booked two rooms for three people. The price was very reasonable at 102€ per room. Despite this, we were happy as the room was on the top floor with a view of the Rhine. On the other hand, the washbasin in room 43, our friends' family room, was in bad shape and the drainage function was dead. Furthermore, the water level in the washbasin seemed to inexplicably rise when the shower was used. We explained this to them when they checked out, but they did not understand, which was very disappointing. Hopefully this will be checked and repaired before the next guests stay.
    1 person found this review helpful 👍

  • 1/5 Becky S. 1 year ago on Google
    Wasn’t even 1 star, it was zero stars! We’ve not been able to stay there as they’ve blocked our payment for the rooms three times. We’ve got all the screenshots to prove that our payment was sent and rejected! They’ve then put our rooms up for sale (less than a day later) for an extra £250 each… wonder why our payment was rejected. Bad service, scammers and straight up liars. Wouldn’t waste your time and money booking to stay here, all it’s gonna do is stress you out when they reject your money!
    1 person found this review helpful 👍

  • 1/5 Steven P. 5 years ago on Google
    Stopped for breakfast, not good at all. Eggs were half cooked. On paying the bill, the waiter asked if he could add extra for a tip. Unbelievably horrible place to eat, now i understand why we were the only people eating.
    1 person found this review helpful 👍

  • 1/5 Ferdia M. 4 years ago on Google
    Beer tastes weird and isn't cold, food is bland and expensive,pizza could be easily mistaken as frozen only less good,waiter mentioned tip was not included in the bill and proceeded to take 10% (which we would have tipped anyway) ,please dont eat here ,alot better places
    1 person found this review helpful 👍

  • 5/5 geofotou 2 years ago on Google
    Clean and cozy room with a great river view. The bathroom was a little small but other than that everything was ok. Azarnia at the reception was friendly and very helpful
    1 person found this review helpful 👍

  • 1/5 Jeroen P. 2 years ago on Google
    Terrible place. You ask for wine and they bring it. It's not the wine you ordered. You ask for the bottle. They don't have it. You ask for another. Still not what you ordered, still no bottle. The owner lies in your face. The bread is stale and at least 2 days old. I didn't stay to try the pizza. They still take your money and are proud of successfully lying to your face. Terrible place, terrible people.
    1 person found this review helpful 👍

  • 1/5 Emis A. 5 years ago on Google
    Do not go there !!! Food is terrible. Drinks (apfelschorle )was diluted with water. Cesar salat was with sweet corn made from the rest found in kithen. And !!!! Waiter tried to cheat !!!! He said we have to pay service fee. !!! This master mind pointed to Mwst amount in check (VAT in English ) and asked to pay extra 8 euros. I regret i did not call police. He asked to pay 58 euros even check was for 50.
    1 person found this review helpful 👍

  • 2/5 Hersh 2 months ago on Google • 131 reviews New
    I stayed one night in the hotel. The room was narrow, but the bed was comfortable for me. When turning the cold water on, the water pressure goes down, both in the sink and in the shower. The hot water is boiling hot, so it is not possible to have a warm shower with a good water pressure. The service is bad. I do not understand why people that are not customer-oriented are in positions at the front desk. Anyway, the cleaning ladies were very nice and the room was very clean. Overall, it is ok for the price, the location and for a short stay.

  • 4/5 Ashley C. 3 months ago on Google • 13 reviews New
    5 minute walk to obb and several cathedrals. Nice and small but not uncomfortable. They let us put our bags down, and they had made up the 3rd pull out bed when we got back, which was nice. The restaurant staff were great and pointed us in the right direction every time. The showers need some grips and are kinda small, but having it in the room is a definite plus!

  • 3/5 Karl M. 8 months ago on Google
    If you just want a bed in a good location, this is the place. Great location but the rooms were very cramped and smelled musky. For what I paid, they were very good value for money.

  • 5/5 LoveGun 3 months ago on Google • 12 reviews New
    Great little hotel, we stayed there three nights!!… very clean, staff was very friendly, and the restaurant downstairs was really good!!…. They make great pizza’s

  • 4/5 Mark L. 5 months ago on Google
    It's old. But that's why I came. Amazing location with views of the Rhine from my room

  • 1/5 Warren K. 6 months ago on Google
    Slow and poorly cooked food. Schweinshaxe (pork knuckle) took 90 minutes to arrive. It is a dish that takes 2.5 hours to 3 hours to slow cook, so was tough and chewy. Either precook it or take it off the menu! The beer was very slow to arrive too. The waitress is overstretched and cannot keep up

  • 4/5 BANANA B. 8 months ago on Google
    Went along for dinner food very good, service excellent. Will definitely be back. Great value for money.

  • 1/5 Musthafa Saqlain S. 10 months ago on Google
    The waiter at the place was absolute worst. One of the worst places i have ever been to

  • 4/5 Kasia P. 8 months ago on Google
    We just visited restaurant, not hotel. Very good breakfats. Dog friendly ❤️

  • 4/5 João S. 5 years ago on Google
    Little bedroom, double bed. After a good partynight, could get good sleep, good windows. Many eat and drink possibilities. Very good center situation, riverside room. Not a luxury hotel but the staff was really friendly and helped a lot (parking !!!!! Thx)

  • 2/5 Robinson M. 2 years ago on Google
    Location the best. Not very clean hallway. Lots of technical issues with WiFi and TV. Smells to cigarette and weed in the hallway.

  • 5/5 John C. 1 year ago on Google
    We had an amazing stay here. Location is fantastic, and close to many major tourist attractions. We had no major complaints or problems during our visit. Since hotel/building are very old, there are some quirks about a variety of things like room size and layout, bathroom size, hallways/elevator, etc. But rooms and hallways were clean and well maintained. Wifi worked well, and the bed was soft. If I ever travel back to Cologne, I will aim to stay here again.

  • 5/5 Michael P. 1 year ago on Google
    Great location and value. I took the triple room which was comfortable. The staff was kind and helpful. The hotel is close to the Cathedral, central station, bars, restaurants, and the old town. I didn't visit during Christmas season, but will do since it's very near by the many markets.

  • 4/5 Steve A. 1 year ago on Google
    Good, basic, cheap hotel. Rooms clean but dated. Could not do enough for my disabled wife

  • 5/5 Jon D. 4 years ago on Google
    Perfect position, food is great, cocktails are done with perfection. Staff very friendly and rooms always clean. Views overlook river and great all year round.

  • 2/5 Artyom N. 1 year ago on Google
    The rooms were small. and the room was not clean at all, with hairs on the pillow. The shower is also very dirty

  • 5/5 Virginia H. 2 years ago on Google
    Absolutely lovely people! Amazing food! Can only recommend! Especially if you are new in cologne and want to experience the warmest welcome!

  • 4/5 Noel R. 1 year ago on Google
    Ideal location, friendly staff, rooms are very clean and very quiet, but a little small.

  • 1/5 Jyri K. 6 years ago on Google
    No air-conditioning or ventilation whatsoever. Instead, cleaning ladies leave the room doors open to corridors in daytime without any supervision - even though customers' belongings are in the rooms. Beds are very old and noisy. Spiderwebs in the corners of the breakfast room and why used dirty coasters at each breakfast table? This location would justify much better quality hotel. The owner should hire someone to take a fresh look at the hotel and point out lots of small things to be corrected. Before that I can't recommend this hotel.

  • 5/5 pascal w. 2 years ago on Google
    Great staff, very good location inside the city and a clean room!


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