The merchandise might be good, but the customer service is horrible. Went to buy some products, but left the shop even before I browsed one aisle. From the moment I entered to shop, the staff had moody faces and the one closest to the door seemed like she was glaring daggers at me... And the way they interact with customers is very unprofessional, especially regarding questions about products makes customers feel unwelcome. Maybe it's a different experience for those who enter the shop dressed well according to the store's standard. Merchandise is important for a business, but customer service is more important. No customer, no business future. Comparatively, Usupso has much better service... Friendly staff, eager to help and answers your questions with a smile.

I have always wanted to visit Mumuso to get some gifts for my friends. So yesterday on my visit to the store with some of my neighbours, I found the experience really disappointing... the staffs were really very annoying. Like literally even if u touch some of the things, they will come and stand nearby you and make u feel really uncomfortable by staring downright at you and keep checking the stuffs on your cart from time to time without a smile, like we would steathily steal away with all the CCTV cameras around...seriously, no professionalism! My neighbours were also very annoyed because these staffs make u feel like a pauper who just came for window shopping. And even if one is a pauper, do treat them like you would every other customer. My experience in terms of staffs' professionalism in Miniso has been terrific compared to this store; however, the stuffs in both these stores are similar and good, but the people working in this store need to learn a thing or two on etiquettes. Besides, as I was going through some of the stuffs in the beauty section, one of the male staff started explaining to me even when I did not want him to because I already knew exactly what these stuffs were used for. Like, hello, unless the customer asks u you for an insight, please don't try to make us look like we came straight from the village. Also, in the stationary section, I wanted a ball point pen and asked a female staff to help me out as I could only see a large variety of colouring pens. She was like 'Nijor try kuribi na yaate paper ase' and later when I found one and asked her if there is only one variety of ball pen, she said 'Hoi, hoi' without even looking at the pens on the stand. It amuses me to think, why waste my time when she thought she already knew that there was exactly one kind of ball pen (P.S: After sometime, I found another variety of ball point pen). The final straw was when I took two needle boxes only to find one of the box was badly damaged upon reaching home (the box was cracked beyond repair) and now I am using an alternative box. Apparently the price tag and barcode were displayed over the damaged area, the female staff dealing with the scanning would have definitely seen it without a doubt while making the bills and should have helped me in taking an undamaged one. Luckily, the other things I bought were undamaged. This was and will be my first and last visit to the store! Overall, the experience was pathetic!

Didn't like the way they judge thier customer. They kept following us like we were a thief.... Come on we need space to make decisions and choose the product... They needs a lot of improvement on thier staff

The quality of the shop is good but The problem is that Customer service sucks Us as teens They presume that We are not here to buy anything And a worker told us “This is not a place to take pictures” While we were searching for things to buy Us as customers found it very rude The workers should understand that whether we’re kids, adults or teens Once we enter the shop we’re a customer too

East Asia’s Most Reliable and Affordable Lifestyle Brand Mumuso, announced its expansion plans & continues its India growth story with their exclusive store at the Dimapur, in Nagaland. 1st store in Northeast mumuso dimapur at KC complex , below United Bank of India, opposite of dominos , circular road, City Tower. About MUMUSO: Mumuso is a brand focusing on selling products with fashionable and trendy design. Inspired by Korean fashion trends of combining traditional culture with modern society, the brand is committed to selling products with reliable quality and affordable price as well as bringing the idea of “easy life” to people. MUMUSO has set up its brand operation centre in the world’s largest manufacturing country and the world’s “fashion capital” –Shanghai China.

I really had a bad experience especially the customer service was so bad.. they were staring at us like we are gonna steal their stuff..

Mumuso dimapur is one of the best store in city.. . what i like the most is the sales men and women they are so soft and always willing to help.... I recommend all to please visit the store you'd love it👍🏻

Had a better experience from the product (slippers) I brought from this store,a very good quality which is relevant to the price. Not forgetting the customer service, had a great experience. Thank you.

Quality products , a great stop for gifts , reasonable , wide range of items & convenient location.

I had a good experience of the product and the retail ,people are very gentle and soft they respect the customer and welcomed very good ,you won't regret visiting mumusu ,it's near City tower

I bought a gift for my sister. It was too cute..and she likes it too.. quality product under the budget 😉. Thank you

I really like this Store because of the quality products and good price offering.

Really hade a nice experience..the service they give is so good 😊 really loved it and their products are bit High but still worthy 😌....Hope to visit next time again ❣️

I visit mumuso for the first time and for me the service experience was good 😍 Even the products are affordable so do visit mumuso thank you 😊 ☺

I recently purchased a lipstick and I'm extremely happy with my purchase. The lipstick adheres firmly to my lips and doesn't feel dry or greasy. It's also waterproof, which is a huge plus. I highly recommend this lipstick to anyone looking for a high-quality, affordable lipstick. Additionally, the sales team at Mumuso was very helpful and provided excellent customer service. They were knowledgeable about the products and helped me find exactly what I was looking for. Overall, I had a great experience shopping and will definitely be back in the future.

I've visited mumuso twice with mom and bought lots of stuffs too. We are very much satisfied with our purchase and the staffs are friendly. We would love to shop more.

A nice place to get good quality stuff at reasonable rates; but they should keep updating their product lines.

I have used lot's of different products but never get the satisfaction. But when I startd using products from this store I could see the change's in my skin.. The products are just amazing. I highly recommend to use Mumuso's products.. One thing I have noticed is that the workers are really very friendly n they are very helpful in choosing the right products for us.

Nice products at a reasonable price. Never been disappointed with the products bought at MUMUSO. The staff of MUMUSO are polite and well mannered. Have always had good experience while shopping at MUMUSO.