This location is permanently closed.
The Watergat Restaurant image

The Watergat Restaurant

Restaurant

😠 We went there during November. We ordered Cappuccino, only to be informed they only serve coffee! So, we ordered cokes. We waited 15 minutes for our cokes. I asked information about a dish on the menu, where I was informed she does not know. So, since we waited so long for our drinks, I asked how lo...


Address

3883 Olifant Dr, Marloth Park, 1321, South Africa

Website

thewatergatrestaurant.business.site

Contact

+27 65 690 1182

Price rating

$$ $$

Rating on Google Maps

3.40 (433 reviews)

Open on Google Maps

Working Hours

Permanently closed.

Featured Reviews


Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Amanda P. 5 years ago on Google • 21 reviews
    We went there during November. We ordered Cappuccino, only to be informed they only serve coffee! So, we ordered cokes. We waited 15 minutes for our cokes. I asked information about a dish on the menu, where I was informed she does not know. So, since we waited so long for our drinks, I asked how long it takes to make 4 burgers. She also did not know, and went to the kitchen. After a while she came back and said it will be 40 minutes! We rather paid for our drinks and went somewhere else.
    3 people found this review helpful 👍

  • 1/5 Casual Food E. 5 years ago on Google • 73 reviews
    I WOULD GIVE IT NO STARTS! Absolute worst service I have ever experienced in my life. I understand that there are new owners and they have clearly damaged the restaurants reputation. Wait for hours for your order, should you dare ask for the manager or owner they will ensure you do not feel like a guest. The sad part is when you talk to others in the park many agreed. Sad to see a good old favourite being run down - hoping that in the very near future new owners can revive it again!
    2 people found this review helpful 👍

  • 3/5 Dirk G. 4 years ago on Google • 424 reviews
    2019-07-03 Can recommend the pizza. Nice bush vibe here. Waiters can be a bit more sharp.

  • 3/5 Neil H. 6 years ago on Google • 102 reviews
    If you want to go for a quick bite and let the children swim this place is okay. Don't expect restaurant quality food here, it's more of a sports bar than a restaurant. Lots of pool tables and quite a selection of alcohol, there are also a few TV's up with sport showing on them. The restaurant side is poor though, the waitress mostly responded with 'huh' or 'what' to questions I had on items and she had to double check a few times on orders. We had the burger here, the presentation was poor but the taste wasn't bad, kind of tasted like a home made burger, the price was also a little too high for what I got.
    1 person found this review helpful 👍

  • 1/5 Dean C. 5 years ago on Google • 81 reviews
    Food is decent, but way to expensive. service is ridiculously bad, our waitress Nkosi shouldn't be in the game, we had to call her, she didn't seem interested in taking our order at all. She came back after we started to eat but alas it was only to take our sauces away to another table (we were still using them) Came back the next day to pick up some towells that we had left here, changed my 2 star to a 1 star.
    1 person found this review helpful 👍

  • 1/5 Hellen D. 4 years ago on Google • 47 reviews
    Was a great place prior to new management. Service is now a mess, food is awful! New layout doesn't allow smoke to clear out. I had to leave before ordering because it was stifling and way too smoky What a disaster! Guests were complaining about everything. Need a change pronto!
    1 person found this review helpful 👍

  • 4/5 Eliza M. 6 years ago on Google • 147 reviews
    We enjoyed the grilled hake and salad enormously. Our table looked out over The Crocodile River where we could enjoy the antics of the various animals. Will definitely return. There is also a swimming pool where the children can swim while adults enjoy a drink on the deck.

  • 2/5 Ria Van N. 5 years ago on Google • 37 reviews
    Very busy with half of staff not pitched up for work. So serves was very bad and everything had to much salt in. Don't think I will visit again.

  • 4/5 Jamie A. 4 years ago on Google • 32 reviews
    Went to the Watergate after a long and hot day in the park. Service from a very polite waitress was great! We didn't wait too long for food, maybe about 25 minutes. All meals were delicious however I felt they were a bit overpriced. But overall a great experience!

  • 1/5 Carina Van H. 4 years ago on Google • 1 review
    The driest "watergat" I've ever been to! Wish I could give a 0 star review! This place looks amazing from the outside, but on the inside..... 1 - Waiters could hardly understand English 2 - Waited for our food for more that 60min 3 - Kids food and Starters came after the mains 4 - Orders were left out 5 - Orders were changed due to "No" chips / Mash but got given dry baked potatoes. When we started complaining the tables behind us aswell as across from us had the same problem. We refused to pay for the food we did not get and canceled orders, then all of a sudden theu had chips and Mash again! Will never go here again!


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Amenities


  • Payments
    • ✓️ Checks
    • ✓️ Cash-only
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Beer
    • ✓️ Coffee
    • ✓️ Alcohol
    • ✓️ Cocktails
    • ✓️ Hard liquor
    • ✓️ Happy hour drinks
  • Accessibility
    • ✓️ Wheelchair accessible entrance
  • Dining options
    • ✓️ Lunch
    • ✓️ Brunch
    • ✓️ Dinner
    • ✓️ Dessert
    • ✓️ Seating
    • ✓️ Breakfast
  • Service options
    • ✓️ Takeout
    • ✗ Delivery
    • ✓️ Outdoor seating
  • From the business
    • ✓️ Identifies as women-owned

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