3/5 Hiang A. 1 month ago on Google • 246 reviews New
I
recently
stayed
at
a
marine
resort
similar
to
the
Maldives,
booking
an
over-water
ocean
villa.
While
the
location
and
some
aspects
of
the
stay
were
nice,
the
overall
experience
was
average,
mainly
due
to
several
issues
from
the
start.
The
boat
ride
was
a
significant
letdown.
Although
we
were
promised
a
speedboat
to
fetch
us,
it
turned
out
to
be
a
ferry
instead,
traveling
at
a
mere
13
km/h.
The
staff
informed
us
that
the
ferry
would
stop
at
a
sister
island
first
to
alight
other
guests
and
bring
they
staff
who
ended
their
shift
back
to
mainland
and
take
us
to
the
resort,
which
will
only
take
45mins.
But
in
reality,
it
took
1.5
hours—way
longer
than
expected.
For
a
resort
claiming
to
be
five
stars,
the
breakfast
options
were
surprisingly
limited.
On
one
day,
the
buffet
spread
was
sparse,
which
was
disappointing.
Additionally,
it
was
unsettling
to
receive
calls
from
staff
at
night
asking
whether
we
were
going
for
dinner.
It
felt
like
they
were
monitoring
guest
schedules
a
little
too
closely,
which
gave
an
uncomfortable,
money-focused
impression.
Most
of
the
food
we
ordered
tasted
aside
from
the
seafood
omelet
which
was
supposed
to
have
oyster
in
it,
but
it
only
had
a
lot
of
sotongs,
cheaper
seafood
ingredients
(felt
scam
given
the
price
for
it).
Check-out
time
was
also
earlier
than
other
resorts
where
I've
stayed,
even
though
those
properties
were
more
expensive,
which
added
to
the
feeling
of
rushed
service.
On
the
positive
side,
the
villa
was
quite
nice.
The
sea
near
the
villa
had
less
seaweed,
making
swimming
much
easier
without
worrying
about
getting
tangled.
The
water
was
also
clean
during
the
summer.
The
bathroom
was
spacious,
with
double
sinks,
and
really
met
my
expectations
for
a
five-star
accommodation.
The
stay
included
water
activities
like
kayaking
and
snorkeling,
both
of
which
were
enjoyable.
However,
the
snorkeling
equipment
was
malfunctioning,
and
the
rental
time
was
limited
to
just
one
hour.
Given
the
small
area
available
for
exploration,
an
hour
is
too
much.
There
was
a
schedule
for
daily
activities,
but
the
staff
didn’t
stick
to
it—though
it
was
nice
that
kayaking
and
snorkeling
could
be
done
at
any
time.
The
resort's
conservation
museum,
showcasing
clams
and
fishes,
was
a
nice
touch
and
informative
and
well
maintained.
Overall,
while
there
were
some
good
aspects,
the
slow
boat
ride,
limited
breakfast,
and
uncomfortable
staff
interactions
made
this
stay
less
than
stellar.
It
didn’t
feel
like
the
five-star
experience
I
was
expecting,
and
the
resort’s
attention
to
detail
and
guest
experience
could
be
greatly
improved.