This one star also waste for this.. But it is mandatory for post my experience about this Hospital Firstly the floor keepers are not good at all... The show bad behaviour on patient as well as vistors... .. Worst hospital ... There is lack of room facility, the doctors in this hospital is too lazy.. They can't visit the patient 1's a day also.... IN MY LIFE I SAW A WORST HOSPITAL 😡

My mother was alloted bed and admitted at Medicover hospital on the 7th day of her infection via 104 services and covid control room run by the government to whom I am thankful. Initially my mother was admitted with moderate symptoms and during her stay at the hospital severity increased. Its day 22 and counting on path to recovery. Most nurses employed on the floor are incompetent and negligent. No timely medication offered, especially in case of insulin due to non availability of glucose monitor. Not maintaining medication stock/ missing dosages. Informing patient/attendant to get medicine right when its needed to be taken. (Acetylcysteine tablets) Rude/unprofessional behavior. I needed a portable oxygen cylinder for my mother to attend her basic needs in the washroom as her spo2 was down. Upon asking several times and waiting 4 hours. One of the nurses on 7th floor told me to get my own cylinder if I cant find one on the floor. I approached the duty manager night shift and he arranged a cylinder. **Negligence/mismanagement of Remdesivir vials . 2nd floor ICU, my mother was lied about remdesivir vial been given to her but it was not. When I enquired with the nurse , I was told the dose was not needed while I insisted that the dose needs to be given I was sent to the pharmacy with a nurse to get remdesivir vial and to my surprise my mother's vial was already billed and dispatched. When asked the nurse she changed the story that my mother's remdesivir vial was accidentally given to some other patient. It took around 2.5 hours for the nurse to arrange a vial for my mother @12:30 Am . I seriously doubt from where she got that vial when remdesivir is a regulated drug. The issue was brought to the notice of the operations manager and nursing in charge and I was told the nursing in charge would be getting back to me regarding the issue but no one ever came back. The next night my mother was lied again that she is been given remdesivir and nurse kept at empty vial bottle next to her bed but when I went to the desk I was surprised to find remdesivir vial sitting on the desk with my mother's name written on it. ** I am not sure if its mismanagement by the nursing staff, negligence or some scam but the organisation needs to investigate. Traces of blood were found in the urine bag for which my father informed the nurse and was told back it's normal. Later I found that there was clotted blood floating and asked the night shift nurse to change the Foley catheter and the urine bag as prescribed by the doctor but I was told I had to wait to get it changed when the day staff comes in . I had to find the duty manager and complain him to get the urine bag and Foley catheter removed as it was causing pain. The beds, pillows and mattresses are filthy one could easily get infected with other diseases such as mucormycosis. I wonder if the hospital has a SOP for cleaning and disinfection once the patient discharged. Kindly check with the pics attached. My mother is a severe covid infected patient and she cant use the toilet for which she needs a bed pan. I have asked staff to get curtains for the room so she could have some privacy but no one has got it from past 2 days. I had to tie bedsheets to the windows so that she can get some privacy. After chasing people around for 2 days I had the curtains put on the windows. The hospital is charging exorbitant hidden charges for which I am getting poor hospitality services. However I am thankful to the doctors who have attended my mother till date, I would like to appreciate few young doctors/medicos and 2 or 3 senior nurses for attending emergencies , duty manager and IP manager for resolving some of the issues and shifting my mother to a cleaner room. I hope Medicover management will strive to improve their standard at this particular hospital as they claim to provide european medical standards in India according to their website.

This is regarding medic-over hospital review Doctor G Sreedhar sir are experts for surgery but I never faced this type of management issues. Worst management. Except nurses no one was taking any responsibility on patients. I thought please take this to higher management. Coming back to insurance if they find any difficulties they are not reaching to guardians. Placing entire file in block status. Patient needs to follow up with every insurance folk. Note:- Nurses doing very good job. Sharon , Rona , k Bhavani ,On time they are providing all required vaccinations to patients in time. Observation:- 1. Doctors performing their job properly 2. Insurance team was not taking any responsibility 3. They don’t know what format will be help-full to claim Insurence. Sometimes they were asking letter heads in Telugu. When they receive any queries they are taking any action. Customers needs to follow up with insurance team My humble request please take an action on this. If management won’t take any action this definitely reputation of hospital will damage due to this unnecessary related stuff. 4. Regarding food is also not good. If we ordering from outside they were not allowing to inside.

Doctors are experinced, but worst billing management and less sanitation.money eating machines.best for health card or AARYOGYA SRI patients. In patients attendants facilities worst.staff is also well experienced.

To day we came to mvp medicover from hpcl for health check ,I am very happy to choose medicover.How friendly nature in wellness is Excellent. Staff are very good cooparative..about cleaning its look like home....I have observed their issues raised to their mam..is very appreciated...very good coordination.....all the best wellness......

Highlights: 1) Hospital with good doctors like K.Satya Rao, K.Venkateswarlu 2) OP timings & services were good 3) The ambience was good. Neat and clean. 4) You may get doctor OP appointments directly reaching this place 5) Goid parking 🅿️ space for cars 🚗 and bikes 🏍️ 6) Good canteen/cafeteria 👎: 1) The washrooms were not cleaned thoroughly and no locks for the doors 2) There is no discount on medicines bought in the inside pharmacy. Not even minimum 3) Some of the staff members at reception were not aware of doctors' availability 4) Only one lift 🛗 was operated even in the peak times Overall not a bad experience. All I need doctors appointment. That's it.

The first impression is the best impression... 1. The organisation of the hospital is really commendable. 2. A lot of patients and their attendants are visit the hospital daily, but still the hospital is maintaining cleanness and hygiene in general wards, waiting areas, entrance and other cabins. 3. Paid accommodation is available for long distance patients and thier attendants. 4. One small canteen is available in ground floor. You can buy tea, coffee, snacks and some packed food for breakfast, lunch and dinner. 4. "Aarogya Sree" facility also available and the office for the same is located at ground floor near reception.

Hospitality is good but No proper response from nurse staff(60-70).No one Is responsible to work here. Support staff plenty but no one is there to give proper guidance.Doctors will write tests in the sheet, we need to follow up with the staff to get the things done. In morning on words at 11 AM doctor gave to discharge but file submit at billing counter at 4:30pm.

Recently we came to Visakhapatnam from west bengal vo visit Medicover hospital, venkojipalem, Visakhapatnam. The facilities and staff cooperation were excellent...all the tests and reports were done smooth and fast in the same premise....vizag's most popular doctors are now practicing in this hospital...its premise is very big, neat and clean, new and well organized..I shall recommend this hospital if you need any medical assistance in Visakhapatnam.

Doctors are top notch and are friendly. They are giving the right treatment. But only annoying part is the lack of lifts actually there are 12 lifts but only 4 are working so the wait time is increasing and also the number of ward boys who has to take the patients for the tests or dialysis process are less so there is delay of them attending the patients. That needed to be improved.

Hi all, very Unhygienic place for patients, there is no responsible Housekeeping staff or supervisor to look after the cleaning activities. Our patient admitted on Friday I.e 29th Sep2023 onwards basements water got staged near entry steps. Request hospital staff to clear the water or close the basement area. Many of the patients walking in the water and carrying contaminated water to 1st floor reception. Which is making reception dirty. If water is not cleared in few more days, there will be development of mosquitoes which results in dengue or other category fevers. Which helps hospital management acquire some more income. Regards 5th Floor ICU patient attendant.

One of the worst hospital in Vizag City. Out of my experience from past 15 days I am Not at all happy the way the complete process is handled so far. I have details of each and every staff of the hospital if you (management) are interested, call/message me, will share my experience. As of now, I don't think I will recommend any of my friends to this hospital.

Worst hospital in vizag. I didn't seen such kind of money minded people and coming to billing section it's completely takes one day to complete their formalities. I'll never ever prefer anymore. Last month my grandpa was admitted in this hspl they didn't treat well

Its a grate experiance with medicover hospitals and exspecally i was juat now done my PME on Wellness department.experianced staff and very good service they provide to us.Thank you medicover and wellness.

People, Please dont ever go this bloody hospital ever in your life, I can strongly say this. Inexperienced staff and nurses. and the PRO's their main goal is to loot money in the name of package from the patients. Please people dont fall in this trap called Package. they dont heal people at all. and they dont treat people who are going to stay with patients with respect even. Such a worst hospital experience ever in my life.

No sanitizers available in any floor ..... I have been there for a whole day, haven't seen a sweeper or any cleaning activity going on there ...... Rooms and every floor is very shabby ...... But the best part is Dr. Ranganayakulu garu (Cardiologist) who treated and taken care of us very well .... Frankly don't know about other doctors ..... But once someone enters this hospital will carry home extra disease along with the present problems/suffering. Zero Hygiene Hospital.

My self ch jaya Rao,and y chdrsahekar from NSTL clame from annual helath check, wellness department service rae good,crae taker system is very good,they are very dedicated..thank you medicover wellness department. Very clean ...

Had a bad experience. Went for a consultation with prior appointment. Realized that the sequence of sending patients in for consultation is at the whims and fancies of the support staff there. The appointment and being on time has no meaning. Apparently it's not enough if one pays the fee and books an appointment in advance. One also need to entertain and please the support staff to get a chance to meet the doc. Unprofessional. Eventually I had to return without consulting the doc (after waiting for nearly 2 hours). No respect for people's time.

If there z any MINUS RATING I would have definitely given that... Very Very bad outpatient handling and very irresponsible staff and the most unhygienic toilets where there is no lock to even a single loo for ladies for the OP section. The doctors may be very reputed and are really good at their jobs but this hospital makes you wait for hours and hours even if it is an emergency especially for infants!!! Never seen such a big hospital chain with such a poor service 👎👎👎👎👎👎....

Patient was admitted with brain stroke in an unconscious condition. Shifted to MICU - 4 from emergency. Firstly we are very thankful to Dr. Sathya Rao sir for his experienced treatment. Secondly I appreciate the hard work of nurses for monitoring the patient 24/7 Particularly Nurse Shanthi.( emp: 27464) had treated the patient up to her excellency in a very experienced way. Very thankful to her. These hardworking nurses with sincerity to be duly noted by the management. Thank you.

The staff doesn’t value patient’s time. I got appointment for 10 am but doctor didn’t turn up until 2 pm. The staff doesn’t coordinate well between doc and patients.

Team Medi cover, We completely disappointed about the service of the staff, they're delay for everything especially nurses, today my uncle gone for angiography test at 2:40 pm approx 3 pm test has been completed unfortunately there is no information to staff upto 5:30pm that to we asked what is the process they simply telling patient in lab, We didn't expect this from the hospital there is no observation from staff Sorry to informing you that we won't get back to medicover for further treatment Thank you Disappointed Customer

Worst experience I had faced, doctor given discharge at 10.30am, they took 8 hours for process and not even given the estimated time for process, I don't know why they took that much time for discharge process. I observed some of nurses are very lazy and irresponsible about the patient attenders. and they said surgery @12pm so from 7am onwards no food to the patient waited till 7pm ,surgery didn't happed that day next same process repeated. Good part is doctor treated very well and I can give him 5 star but not to the hospital.

Well trained staff and well experienced doctors. Thank u mycure hospitals

Worst experience I had faced, doctor given discharge at 1pm, they took 3 hours for process and not even given the estimated time for process, I don't know why they took that much time for discharge process. I observed some of nurses are very lazy and irresponsible about the patient attenders. Good part is our doctor PVS Kumar raja garu treated very well and I can give him 5 star but not to the hospital.

My brother in law is admitted for knee surgery. They have suggested covid test even though no symptoms of it,and they have charged much higher amount for the test compare to anywhere. Covid test results negative but still they have asked to undergo HRCT scan to diagnose Covid which is unnecessary. Their motto is only to loot the patients coming for the treatment by suggesting unnecessary scans and tests. This is very bad experience for any visiting the hospital. I don't suggest this hospital to any one. Think twice before visiting this hospital

Worst hospital.. management cares for money only not patients.. they make people wait for more hours without proper response.. don’t visit the hospital and waste your time.

Even billing also takes several hours , forget about nursing and supporting staff these people are asking for money for shifting from emergency to icu. I thought it will be settled everything as management has changed. But to my utmost it is worst than before. Never recommend any one to join in the hospital.

Even after completion of one month i didn't got discharge summery, no reason to give star for this hospital. if you want to experience worse ,just visit this hospital you will. Dr. treatment only good apart from that everything worse. After writing this review, finally i got a discharge summary report, when I gone through the bill details, they shown some items which were not appropriate to my baby''s treatment in bill, i think they have common format for all tretsments, for example my baby not treated for Jaundice but, they shown eye protector in bill which is subjected to use for photo treatment, so you can imagine how they would my paid figure with their blody tricks.

If Doctors advice for some test, they disappear before test report comes. Here Nurses had shor term memory, we have to meet them plenty of times. They took 2 to 3 hrs easily for doing any work like.., arrangement of photo therepy for jaundice kids and room hospitality and even after doctor prescribed to give injection immediately, they took 2hrs time. At discharge time For extention of room they delay full day in taking blood samples. No sufficient cradles or box for babies in rooms. Comedy part was House keeping staff are better than medical staff which is important. Doctors were good but, no timings.

Doctors in Medicover Hospital are the best of all Hospitals in Visakhapatnam and surrounding areas, districts, etc. Dr Pratap Reddy sir, Orthopaedic Surgeon who is the eminent in TKR of knee joint replacement has given the best service. After consolidation with many Orthopaedic Doctors we find he is the best Orthopaedic Surgeon for Total knee joint replacement TKR surgery. My wife aged 57 got TKR Both knees Left knee TKR on 13 April and Right knee TKR on 20 April 2022. It's really wonderful and successful surgery with minimum pain. Surgeries are very successful and uneventful. She could start standing and walking on third day of the surgery with ease. Doctor is very caring for patients including taking care of pre-surgery and post -surgery . Visited daily two times and even more times and taken care of the patient. There is very important direct contribution of Anaesthesia Doctor pre&post-surgery, pain management and many times Anaesthesia Doctor is the life saver in many surgeries which is directly not known to patient and to their care taker during the medical treatment in Medicover Hospital. Pulmonologist and Cardiologist have taken care of the patient during the entire period of stay in the Medicover Hospital. Physiotherapy Doctors are rendered wonderful service and rehabilitation was very quick. We were specifically taken medical treatment in Medicover Hospital due to availability of eminent and talented surgeon Dr A Pratap Reddy sir, Orthopaedic Surgeon. Small issues are there which relates to management and were prevailing and still continuing since existence of Pradhama Hospitals management. Now, the present management is to concentrate and to take care those issues and few observations have been brought to the notice of the management personally and I hope the Medicover Hospital will ensure futher improvement in rendering service and genuine fair and transparent treatment. Motto of the Medicover Hospital is "Patient is God" and "serving the patient is worship to God". Keep it up!!! With humble and grateful thanks to Dr A Pratap Reddy sir and his efficient team in Medicover Hospital, Venkoji palem, Visakhapatnam, Andhra Pradesh. Srinivasa G, Office of DG( NS&M), DRDO, Visakhapatnam.

Service rendered by hospital staff very worst intensely make awaiting the patient and giving more priority to nepotism instead of first in first out principle so as my experience very worst however maintaince is good remaining all very worst

5 th floor ICU happy with doctor k. Suresh sir treatment. Full helpfull and support Dr asictend Santosh Kumar good 👍 Good hospital 🏥, odisha govt cad working in hospital

Never referring anyone to this hospital.. except doctors no one work here.. worst management.. it doesn't work like a private hospital.. Cleanliness 👎👎👎👎👎.. they didn't clean rooms before allocating to us, after shifting to room, after giving complaint, they cleaned it.. there are cockroaches in our patient bed.. cleaning staff fight and shout among themselves at rooms, although it's an hospital, no one cares about it.. Hospital Billing, Insurance and outpatient team 👎👎👎👎👎.. they charged me extra 23000/- after fighting they told there is a mistake in billing and corrected it, if you don't ask they make you pay it. they are lazy and make you wait for hours and hours, make you roam to all departments.. Room allocation 👎👎👎👎👎.. they made me wait for 2 hours to get admission & room allocation.. horrible Doctors 👍👍👍👍👍.. they do good service Lifts 👎👎👎👎👎 you have to wait 10 15 mins atleast, they have 12 lifts but half of them never work..same situation for all the days we stayed here.. literally you will loose patience waiting for lifts..

I never faced this type of management issues. Worst management. no one was taking responsibilities. Coming to insurance if they find any difficulties they are not reaching to guardians. Placing entire file in block status. Patient needs to follow up with every issue # Insurance team was not taking any responsibility and so much of delay. My request is please take an action on this. If management won’t take any action this definitely reputation of hospital will down fall due to this unnecessary related stuff. * if we complain about higher officials they do not responding about it, they simply declining it. * they are only responding for recommendation people’s files!!

Everyone is worried about surgery, I am not exceptional, I was too, after entering Medicover they've prepared me very well for surgery. They explained with practical examples, I got a lot of confidence and went to OT without fear, they operated on me and it went on as succcess.

A 3 Star Rating for the poor Staff Management mainly Admin Team that too when it comes to Patients who approaches with AAROGYA SREE Card facility in Surgery Unit (Emergency care Unit) Visakhapatanam. The admin staff are too bad that they couldn't manage to provide us a bed and proceed our Admission soon after we got to know that we should be admitted after a preliminary Checkup performed by the respective concerned Doctor. They took more than 8hours to conform our admission and to provide us a Bed after getting admitted even. Meanwhile, I heartfully would like to Provide a 5STAR Rating for the Doctors* and also for the other Nursing Staff over there. Especially I should mention 3 names most importantly my Respective Concern Doctor and Surgeon Dr. AMARNATH GERA sir and another Doctor (and Anaesthetist ) Dr. PRASHANTHI Mam for the way they treated me before.. during.. and after my Surgery. Their Dedication and determination to serve and their Discipline and most importantly their Kindheartedness and Grounded behaviour and helping nature had just Mesmerized me. My Doctor Amarnath sir is a kind of one such finest person's I had ever seen since a Decade. And last but not least the Nurse named Asha who had provided a genuine and kind service during my stay remains most appreciable. Thank you all for your service provided there in the hospital and I will never forget the hospitality by the casuality staff and also the Food delivery service team. Thanks one and all. Lastly a kind and small suggestion to the Administration Department I.e please do improve your Coordination within the Departments so that it will be very easy for the patients to get their work done soon. And one more important thing to mention is that kindly arrange few more sitting chairs at the entrance Admission zone. As the patients coming there are seriously facing difficulty to stand for longer hours during their Admission process is getting done. As you know that they are Patients. Hope this Review helps the Hospital management to work even more better and to serve to the utmost possible grounds. Thank you.

I don't like hear dr. Treatment & Nursing service & For caring patient hospital managment prepared onlly money Not come this hospital this hospital pure loot hospital not given treatment n caring onlly bring money we have made foolish come in the hospital so plz all people attention does not come onlly dr S. Dalai is best

This Hospital is located at Maharanipeta, approx., 3 mins from Zilla Parishad. There is 4th Floor OPD Block for Outpatients, one can go and meet the Doctor with prior Appointment easily. There is spacious waiting Hall in each floor. The beauty of this Hospital is they treat OP and IP patients different blocks. It's easy and convenient to meet the doctor.

I give five star rating for this hospital because of having excellent and experienced doctors. Remaining facilities are good but doctors of this hospital are awesome....

Very nice hospital and thank u medicover hospital

Worst hospital in vizag don't go this hospital very high price too high fraud please anyone don't use this hospital

Worst hospital. I will not recommended. For 1 year child we admitted yesterday , they put him in the general ward. Not provided a room for the baby and parents. Even senior doctor mr.sunil kishore not available.

Very poor administration. They told 15 minutes to allot bed before payment. After payment they took about 2 hours to allot room or bed. In the previous visit also patient kept in casualties for unkonwn reason. Later told that doctor had forgotten to visit. This is very poor administration.

Medicover is good hospital, we are getting correct treatment less time, every thing is going good here from dr appointment to final billing. I give 4.5 rating to this hospital

People visit hospital only for quality doctors But the staff and management worst I ever experienced even a gvt hospital better than this when we compare reception and lab staff but doctors are too good the way they recive patients and deal with them

Worstttttttttttt...... toooooooo worstttttt.... don't go to this hospital...... even one service is not good.... nobody can respond for our emergency.... time waste... money waste..... even drinking water facility also not good... chaalaaaaa worstttttt hospital..... even 1 star also waste fir this hospital....

Probably the worst hospital and even the doctors the way they treat. Incase no one watched tagore movie please visit this place.

If you didn't watch hospital scene in Chiranjeevi sir's Tagore movie this is the right place for you to experience it in first hand

I would say amazing doctors and treatment. But need to focus more on ground level staff. They are the worst

No covid precautions are followed. Even one sanitizer dispenser is not seen throughout the hspl. Staff itself is not wearing masks and not telling or asking patients to wear masks.

Hospital is Good,But working staff is not proper cause they do the work too late... -MRI Scan result takes approximately 2-3 days time

Thank you Medicover.... for providing a grate services. Recently i was admitted my relatives for covid treatment in an emergency. your team and doctors responding very well and after admission treatment also good. with in short time my relatives was recovered as earliest. Staff nurses and housekeeping staff also giving good services and humbled. hospitality was very grate. Thank you again....

Great experience . I barely waited to be helped when my mother checked in for Total Knee Replacement. The Dr. A. Pratap Reddy and staff at SICU 2 were all very friendly and helpful. I especially loved how the nursing staft really took their time to explain my mother's conditions with me as well as my treatment options. I had a great visit and the doctor’s demeanor has really put me at ease so I highly recommend this HOSPITAL.

I admitted my brother in serious condition at Medicover hospital, Venkoji palem, Visakhapatnam. The hospitality, facilities and staff cooperation were excellent, all the tests and reports were done smoothly and fast in the same premise. It has Well experienced, most popular doctors practicing in this hospital.But bit expensive. Its premises is very big, well organised, neat and clean. It has 2 more sub branches in Visakhapatnam. I can recommend this hospital for any kind of medical assistance.

I was coming for health check and just now it's done and I was very happy with my tests and the staff was very humble .thank you wellness and medicover ....pls prefer medicover hospital....

Outstanding service, expert doctors, friendly staff and hygienic environment." Exllent treatment by Dr.b.b das sir. Special thanks for Devi sister on 8th floor and 1st floor Asish brother.

Overall the hospital is good. But there are some issues regarding the services from the nurses in the ICU. My mother was admitted in the ICU after the gallstone surgery. But there was unsatisfactory treatment with the patient. For example When my mother asked for some water they did not serve a cup of water also. Moreover, the surgery package is so high(85000/-) and there is no transparency in the distribution of the prices. But overall it is a good hospital. because my mother is now fine.

One of the so called Medicover, Venkojipalem, Visakhapatnam can be rated as nil or a big zero..every floor , departments, nurses, cleanliness, duty minded heads are absent..Minting money has become a key factor for these hospitals..No protocols and no mutual responsibility with pathology , nurses and doctors .better we stay away from such hospital

Dr. Vishnu vardhan sir is extremely caring and calm while treating his patients. Listen to our issues before Advising treatment. Very happy with the treatment. Front line staff and nurses are friendly and helpful. Highly recommended.

My father is admitted to this hospital for emergency cardiac care. I have had fare share of hospital visits in my life but this is the worst. The charges here are like private hospital but the behaviour of the staff and nurse is like government hospital. The staff including nursing staff, ward boys and ayas do not have any empathy towards patient and are completely incompetent. The only saving grace are doctors who are good. I will never recommend this hospital to anybody even for emergency purposes. If your preferred doctor operates here, you should better ask for alternative hospital

Hospital staff is very helpful, the atmosphere of the hospital is nice, amenities are good enough, i did not face any issues last 8 days in the hospital.

Second Floor Staff was very helpful, they're available all the time.Thanks for the excellent service and good care for patients.

Patient care is good and room service is good . Time to time doctor consultency is also good. Good serving also good.

I am very thankful to Medicover Hospital for taking great care of me in a crucial situation. Thank you Dr.Suresh Sir(Neurosurgeon)

I was operated by Dr.Sriram Naveen Gaaru,My surgery was done successfully. Special thanks to everyone who supported me in the Hospital

My mom has a mild heart attack, we immediately went to medicover hospital with reference of my cousin- G.chakrapani (MBBS) ,doctors and staff received in a proper way and the main doctor Dr. Ravikumar - cardiologist is the best in the city. They are very good in their job and my mom recovered in a week, in icu for 3 days observation.

The most genuine and expertise neurosurgeon is in hospital, That is the one thing i can tell about

Good

One of the best Multispeciality Hospital in Vizag....Recently visited for health checkup service was awesome when compared with the other hospitals

Very nice, quick response

Simple, Walk in if you wan't to die

Admission process i a bit late, otherwise the hospital is excellent

Very gud hyginic nd Friend environment in this hospital in visakhapatnam.

One of the best hospitals in Visakhapatnam

Good hospital

One of the Best hospitals in vizag

Dr.Suresh sir is God...Lots of Respect to him

The word thank you is not just enough for their service.

Staff treat you as a family member, Doctor speaks to you as a friend which creates a Home ambience...

We received very good treatment and service from Medicover...4.5 Star

The most genuine and expertise neurosurgeon is in hospital, That is the one thing i can tell about

Best Hospital for neuro and nephro.

Good hospital.

Around 3 years ago i came to this hospital that time it was mycure now it is medicover. it has been changed a lot, i got the best treatment than what i expected.

i am fully satisfied with doctor Sridhar sir treatment, i got an injury on the right leg while i was playing i came here with my friend, he healed me with perfect and fast way. my preferred doctor for leg injuries

Extremely friendly and supportive i thank to every of there who cared me

Super speciality hospital, providing at affordable prices

Best hospital in visakhapatnam

I am from gunupur , Orissa, I came here to treatment, medicover is best hospital

one can find the top and expert surgeons here, all surgeons are well experienced, well answered and well mannered. I don't why this hospital is not much popular in vizag. but everything is good here

My grandpa joined this hospital, duty doctors are good and jovial, nursing staff visit time to time, when i was asked to give a feedback those coming first in mind, nice and hygienic hospital also

The service is very good.. Excellent team work and staff.. They took care of me and my child very well for every hour .. Sisters and doctors are number one..

Thankyou Dr Prem Kumar. My wife Lakshmi admitted at 831 under Dr PremKumar, happy with services at Medicover and Doctor treatment. Thank you Medicover.

Worst management, worst pharmacy dept they should no how to keep freeze item injections, nd worst receptionists but dr.sri ram naveen garu is d best

This July I was down with Post Covid problems in a remote area where not much facilities were available and that's when I was taken to Medicover hospital in Vizag. A well organised emergency room with doctors and support staff promptly responding to all in coming patients. It was then Dr Padmaja Satya who immediately diagonized the root cause of my sob situation and immediately carried out the procedures associated with pneumothorax. Most of us would have seen Munnabhai mbbs where motivation and conversation with patients leads to the solution of half of the medical problems.Dr Padmaja has both the traits of psychologically keeping patients morale high and has expertise in pulmonology procedures. In the second week of my stay , pleurodesis was done by Dr Padmaja which was smoothly carried out. It was also Dr Prem Kumar who clearly mentioned about all the problems and gave the right guidance. In the end, it was a successful treatment and a fresh round of life was given to me. I would recommend Medicover hospital which has rich infrastructure and for any pulmonology issues to Dr Satya Padmaja.

Got good sevice for my dad's Open heart surgery via arogya Sri. The process dint take that much time and all the approvals etc were given within 3 to 4 days . Dr karunakar is such a gentleman who handled my dad's case with ease and effortless. He is a very experienced doctor. Recommended for all cardiology related issues. Canteen facilities can be improved

One of the best infrastructure hospitals in Andhra, state of art equipment experienced doctors !!quality of care

Best Multi-speciality Hospitals In AP

Best covid care provider in city of destiny.

Money money💰 money is ok with corporates. No issues Doctors and nurses are more happy to celebrate festival than taking care of patients. funny part all of the nurses and doctors fight with wardboys.questioning fundamental quality of doctors? Regarding Labs don't ask very worst experience. 2d eco cardiogram sisters and doctors are not fit to examine heart patients

This hospital is shifted to Venkojipalem Medicover Hospitals. It is a Multi Speciality hospital Now with very experienced doctors and advanced facilities. The hospital is very huge and probably it is the biggest hospital in Andhra Pradesh.

It is not for below and middle class people.

Number one hospital in Vizag as far as I know.Hundred% treatment super.

My sister has admitted hear under Dr Mohan Maharaj....very good treatment.

Very good service and nice response. Good staff. Good doctors. Hygienic measures are well deployed.

Our family went for master health check and our experience was pretty good. Hospital was clean and staff was very helpful. We have been assigned Lavanya and Kusuma for whole tests, they helped us at every stage. Thanks for their support which made our experience pretty smooth.

I am very satisfied with the facilities and response of reception and all staff, and mainly the hygiene maintained by house keeping was great

Best dialysis unit on vizag, my uncle is used to hear

Two months back, I received excellent treatment from Dr Satya Padmaja (Pulmonology department, Venkojipalem, Visakhapatnam) for chronic cough and severe throat pain I had been suffering for more than three weeks. I was in immense pain - Physical and mental - as none of the medicines I had taken till then had worked on me. I can’t express my happiness and gratitude towards her in words as I recovered in such a short time. Her medication has dual benefits - Drug effectiveness and cost-effectiveness. Her friendly interaction left a very indelible impression on my mind - not only as a great doctor but also as an empathetic human being. She is passionate, articulative, and very confident. She is a great listener. Her professionalism and ability to get to the bottom of the issue quickly exceeded my expectations. What a beautiful experience I had because of his infectious communication skills. My impression of her gave me enough trust to knock on her doors again yesterday when my mother had badly fallen sick. My mom was emotionally down as she was in immense pain due to chronic cough and severe muscle pain due to that continuous cough. To my surprise, she recognised me and immediately asked about my well-being and initiated a friendly chat. Then, she struck a very compassionate conversation with my mother about her whereabouts instead of directly stepping into medication. She patiently listened to my mom’s health issues, and she brilliantly comforted my mother, who entered into the room with high-stress levels. She answered all her queries patiently and even proactively explained the problem in detail. She communicated with the other concerned departments in the hospital to expedite the tests and reporting processes considering her health condition. Without her support, test reports would have been delayed, considering the nature and timeframe of the tests. She even gave her mobile number to contact her in case of any doubts or emergencies. When I sent her a text about the diet restrictions which we failed to ask her in the room, she immediately responded to my text and gave her detailed inputs. My mom entered her room with a heavy heart, but she left the room with a beautiful smile. As expected, the medication is working on my mom. I am sure she will recover soon. The doctor's polite communication, dedication towards work, sound knowledge about pulmonology, perseverance, infectious empathetic attitude towards patients, ability to understand patients’ concerns, and proactiveness in her actions speak volumes about her. A bit of kindness is worth more than any precious gift when you are in need. Thank you, Doctor Padmaja, for everything you have done for us. We're deeply touched by your generosity, care and kindness. I wish the world had more people like you. I would kindly request the Hospital Management to forward this small note of thanks and appreciation to her.

We have been referred to the Pulmonology department at Medicover Hospitals last month. The services rendered by Dr. Prem Kumar, Dr. Satya Padmaja and their team have been invaluable. It has been a roller coaster ride for us till then but once they started the treatment, we knew we were in safe hands. I humbly thank the team here for a smooth and hassle-free treatment and billing process.

4 months ago join Thank you Medicover.... for providing a grate management Recently i was admitted and my relatives brother for covid19 treatment in an emergency. your team and doctors responding very well and after admission treatment also good. with in short time my relatives was recovered as earliest.i am happy and my happy. 😁🙏🙏

everything weldon and surgery also so gud when I'll come to hospital the atmospher is very gud and Receiving Sisters admin dept I'll sugest my colics the best hospital in vizag MEDICOVER Thnq medicover .

Most chaotic admin process. Poor communication with patients and carers. The floor nurses are caring but there's zero medical or administrative leadership. The milieu is like headless chicken running everywhere

You will get the beat nepheology doctor here. My sister was under diagnosis of Dr. Sree Ram Naveen. The best doctor and best human being. And treatment is also very very good. The nursing staff like Asha madam, Sirisa, Laxmi ,Vani etc are very nice. Asha madam is very very cooperative. Management section also very helpful. Regularly they take your feedback. Hospital is very neat and clean. They provide place for attender luggage. Very big hospital. More of all doctors and all staffs like Mohan strand other members very kind.

The hospital was good. Doctors take good care of their patients even though there are some delays and the hospital staff is taking care of the patients well. SICU 4th floor staff is very good and responsive(good) to the patients.

We came here for health check up. It is a good experience from wellness Dept and good supported team. Thank you for ur hospitality and our first preference will always be medicover m v p only.

Excellent treatment in this hospital.. good services.. especially in 8th floor.. everyone is talking very politely.. all nursing and admin service is good

The service is good and the support by doctors was well and good. The care taking of the staff was good. But the lift service is not good. Only some lifts are working and due to a lot of patients it's getting delayed for transport of patients and the staff ( sisters) working is too delay and they are not responding properly towards the other processes. Overall it's good and worthy

Very excellent service in this hospital.. especially 8th floor.. thanq for everyone ok, once again tq

Indian Bank Health checkup package of 2500 for me and my spouse done at 3rd floor, Wellness department, we reported at 7.30. With Fasting of 12 hours. Overall experience is outstanding. Response of all staff at wellness department was awesome. Specially sister Neelima cooperated for all our tests at each and everywhere. Special thanks to the entire staff of Wellness department and Team Medicover

Insurance settlement is time killing. It takes hours. There is coffee shop inside. Buiscuts and tea/ coffee, cool drinks are available. Most of the other items are avaklable upto 7pm

Room no 737 is given. Nursing is very nice and all nurses are very dutiful but ward boys and 4th category employees are demanding money. Duty doctors are dedicated to their duty. Quality of food should be reviewed though quantity is good. Supervisors are doing excellent job

I would like to give positive feedback to the nurse p.gowri who was assigned to me during my recent stay at the hospital. She was very kind, compassionate, and knowledgeable. She always took the time to explain things to me in a way that I could understand, and she was always willing to answer my questions. She also made sure that I was comfortable and that my needs were met. I am very grateful for her care and attention, and I would highly recommend her to anyone who is looking for a great nurse.

The management was poor overall, patient was shifted to ER-OT in the first floor from admitted room and had to wait in a wheel chair for biopsy for more than 2 hours before he was made to wait for another couple of hours before the biopsy in the ER bed. They could have shifted him just half an hour before the procedure to OT. While the patient condition worsens waiting, attendees of the patient becomes patients. Not mentioning the confusion of which lift to board, to reach the different floors. I would give negative ratings if there were any

Treatment is very Good in hospital and especially nursing staff are in 8th floor treat every well from beginning Special Thanks to RONA ,NAGMANI,BHAWANI,GAURI, and all nursing staff 🌿 Cleaning services are co-operative. Thanks to medicover. and cleanliness is also good .

I took Wellness package today and they did all the tests with in allocated time . And also assigned one person to make sure all tests done properly and also guide me appropriate doctor for consultation . Overall I will recommend others to do Wellness reports at MEDICOVER. I give special thanks to Mr. Vijay to help me on this overall process .

We came under Indian Bank health package. The staff at wellness group are excellent and cooperative. Where as we have faced bad experience with the nurse Ms Bhavani at gynaecology department. We are unable to see the door of doctor’s wash room inadvertently went inside and used it. Your nurse Ms Bhavani knocked the door loudly and demanded to wash the urinals. We will accept that we have done a mistake by using doctors wash room. But she need not shout and demanding us to wash the used urinals. Otherwise the service in wellness group is good. Please take care the issue Sir.

Disappointing Experience in the Cardiology Department I recently had the unfortunate experience of visiting the cardiology department at your hospital, and I must say that my encounter left me deeply disappointed. As someone who values high-quality medical care, I had expected a much better standard from a department that deals with such a critical aspect of healthcare.Once I finally had the opportunity to see a cardiologist, I was disappointed by the quality of care provided. The overall atmosphere in the cardiology department was uninviting and lacked the necessary warmth and reassurance one would expect when dealing with cardiac health issues. The physical environment was in dire need of improvement, with outdated equipment and a general sense of disorganization. I believe that the hospital's cardiology department should prioritize the quality of patient care, both in terms of medical expertise and interpersonal skills. Patients, especially those with heart-related conditions, require an environment that fosters trust, support, and a sense of security. Unfortunately, my experience fell far short of these expectations. In conclusion, based on my personal encounter, I cannot recommend the cardiology department of your hospital. Patients should explore alternative options where they can feel confident in the expertise and care they will receive for their cardiac health concerns. Yours truly A.Saraswathi,Patient

Such a worst experience with the staff at Radiology department, his name is Mr. Ravikiran. He is misbehaving with the people who are going to take the reports. He is getting some phone calls, according to the calls he is preparing reports on priority those who are close to him or recommendation. He is treating the customers with partiality. If people are asking the same, he is scrolding on them. First this is my request to the administration to teach him, how to behave with the client/customer/patient, whatever it is. He should know how to speak respectfully and politely with the people. Am very sorry to say using this type of words, due to this type of worst people, may be hospital reputation will be damaged. The same complained to the administration cell in the hospital, don't know, he will take action or not Remaining everything is good.

Doctor K SRIDHAR SRINIVASAN is good and nice one. An expert doctor. Analysis is very much impressive. ALLOTMENT OF ROOM Even after allotment of room at 1300 hrs room has been given at 1555. After reaching 8th floor room not kept ready For another patient it was horrible. The out going patient's reletives are enjoying in room Room Though I am in private ward there is no hot water facility. On complaint plumber arrived at 2200 hrs he left tap open and ran away without attending and intimating. At midnight at around 0200 hrs we stopped the running tap. Mosquitoes and flies are more inside room. All taps are leaking Room service IS VERY GOOD. NURSE BHAVANI SERVED WITH A SMILE AND HAVING KEEN KNOWLEDGE ABOUT HER WORK. OTHER NURSES ARE SO SO PATIENT FOOD IS NOT SO GOOD. CONTRACTOR IS NOT KNOWS ABOUT HOW TO PREPARE PATIENT FOOD. DISCHARGE ONCE AGAIN IT IS HORRIBLE. MORNING AT 0900 HRS THEY INFORMED ABOUT DISCHARGE. At 1800 HRS BILLING completed. ALL LAZY FELLOWS. EVEN PRO CHANDRAMANI IS ALSO LAZY PERSON MAKING TIME PASS. OVERALL EXPERIENCE EXCEPT DR K SHRIDHAR SHRINIVASAN AND NURSE BHAVANI I found all are lazy. No proper co ordination between one department to other. Typing team took 4hrs to type summary of doctor's review

Over all hospital is OK, but Doctor Prem Kumar sir very efficient & keen observation as we all know, where as coming to staff especially sister( 8th floor Room 810) B Rama Lakshmi is very quick at her work and interaction with the patient is appreciable (with a smile always) in this world everybody is having problems and even if she may or may not , she works with a smile. That kind of nature should inculcate every sister. My father ( the Patient above 68 years, P Brahmanandam garu) is very impressed her hospitality, if we wanted to give us ranking she is first rank holder, no doubt about it.god bless her.

Patientname y.eswaramma Dr.srikanth sir treatment very well I am completely happy nurse response good and hospital clean and neatly thank you medicover

1. Excellent Doctor's, Technician's and Supporting Staff. 2. Well maintained reception area / first floor 3. Improper parking area 4. Poor maintenance of lifts / elevators. Lot of waiting. Which one works, depends on the patient's luck. 5. Toilets not well maintained. Water logging.

Hospital have mixed group of employees where few responds good but many needs still need more training on guiding right to the patient. And also need to look in to the minimising the mistakes. PRE department is well trained in explaining the details to the patients.

Patient .Jalandhar Harpal from oddisa surgeon Dr vinay bhushanam neuro surgeon in medicover vizag...is the best surgeon we met.he treat my father very good his approach to the patient and his support was excellent. Medicover hospital and 5th floor nursing care was good.. I am very thankful ful to all the staff and doctors who took care of my father .

Very worst service and hospitality. Hospital nurses are very rude they don't even bother about the patient health.Doctors also charge more money without identifying the issue after two to three days of admission doctor will identifies the issue and refers to another doctor for further treatment but only Dr.Pavan Kumar ENT is very good and identifies the issue and cures ontime .Insurance process is very pathetic in this hospital for the approval it will take one day, in ICU alot of disturbance and nurses will not take care of patients and they will loudly speak and yell at each other and they will sleep after 12'o clock in the night and they will wake up 5'o clock they don't bother about the patient suffering from any problem if any patient is calling nurse for help also they will not respond. Highly not recommended hospital They only charging extra money and in alloted rooms cockroach and insects will roam around the patient . Don't got to this hospital very worst service.

The most inadequate management I've ever encountered.The management of discharge and insurance claims has been exceptionally poor. Despite being discharged by the doctor at 10 in the morning, it's nearly 5 pm and we still haven't received any updates. We're repeatedly being told to wait longer each time we inquire.

Doctors are very good but staff and nurses is very bad. Insurance team lacks knowledge for admission .we are consulting naveen sree ram sir from past 8 years patient id is V4UI58440. yesterday he has given admission at 6:50 pm but we got room at midnoght 12 pm . My father is ckd5 patients and suffering with high bp and no one is there to take care of patient .patient attenders they will simply ask to roam different departments and made wait for long time .if we ask for delay thstaf fwill argue .I request hospital head Pleaaseto ake care of these issues you can reach tonus if you like discuss . After paying high amounts also patient and attenders are suffering alot because of the staff issues . I request medi cover team to take care this issue as high priority and educate the staff.