5/5 Ashish S. 6 months ago on Google
MIRALCLES,
they
do
happen
and
they
happen
at
Cloud
9,
Kalyani
Nagar.
Our
baby
was
born
at
26
weeks
due
to
an
emergency
and
we
had
no
hopes.
But
Dr.
Madhu
Juneja
is
the
probably
the
best
in
field,
we
were
lucky
to
have
consulted
her
during
pregnancy.
She
is
an
excellent
person
first
and
best
gynaecologist.
The
delivery
underwent
smoothly
with
her.
Next
we
had
guidance
for
Dr.
Amit,
who
is
in
charge
of
Neo-Natal
care,
he
is
the
one
who
assured
us
and
gave
rest
to
our
worries.
Dr.
Radhika
from
Amit's
team
gave
us
lot
of
support
and
answered
all
our
queries
After
this
comes
the
biggest
test
for
us
as
family,
our
baby
had
a
50
days
in
NICU.
I
think
I
am
right
is
saying
that
we
were
lukcy
that
this
NICU
stay
was
in
Cloud9
Kalyani
Nagar.
Dr.
Pandurang
and
Dr.
Radhika
under
the
leadership
of
Dr.
Sandip
provide
the
best
critical
care
in
this
world
to
our
baby.
All
the
NICU
sister's
I
want
to
mention
by
name
starting
from
Senior
sister
Neha,
Eliza,
Usha,
Bindu,
Sarita,
Megha
(My
baby's
favourite
sister),
Bhagyarekha,
Alka,
Damini
(special
mention
to
her),
Manisha,
Marry,
Harshada,
Puja
were
on
their
feet
24/7
to
care
of
our
baby
and
all
other
babies
in
NICU.
We
felt
our
baby
was
as
safe
as
in
mother's
womb
with
this
Nursing
team.
We
also
want
to
thank
all
the
cleaning,
maintenance
staff,
specially
all
the
Mausis
who
keep
things
running
smoothly.
Special
mention
to
Ambulance
driver
and
security
staff
Mr.
Nilesh
Shinde,
he
provided
exceptional
service
and
support
for
ambulance
and
security
for
parking
and
personal
support
when
we
had
to
visit
hospital
late
at
night.
At
the
end
I
would
say
that
Cloud
9
may
feel
expensive
but
it's
the
best
option
in
city.
Healthcare
is
not
just
about
being
clinical,
it's
about
understanding
the
patient
and
their
family
and
we
feel
this
was
a
quality
present
only
in
Cloud
9
Kalyani
Nagar.
We
felt
like
family
and
home.
The
discharge
process
was
very
smooth
and
we
loved
the
care
by
2nd
Floor
nursing
staff
as
well.
I
want
to
thank
Sidhu
Seth
from
Cafeteria
who
took
excellent
care
for
my
mother
while
I
was
admitted
and
we
had
to
wait.
He
made
special
tea
for
us
and
also
arranged
for
Jain
food.
Just
few
points
for
your
management,
the
Nursing
and
housekeeping
staff
is
overworked,
more
personnel
will
be
helpful.
There
needs
to
be
a
room,
bed
etc
for
the
comfort
of
Mother's
who
visit
their
babies
in
NICU
for
feeding,
KMC
and
other
care.
Sometimes
the
parents
travel
from
far
and
they
have
to
stay
in
the
waiting
area.
Rooms
are
decent
but
can
be
made
more
comfortable
for
attendant/family.
Keep
up
the
good
work.
Always
thankful!!
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