1/5 Alex J. 1 year ago on Google
Here
are
some
of
the
reasons
that
this
restaurant
needs
improvement:
1)
Extremely
Slow
Serving
Time
-
The
owner
did
mention
that
she
is
the
only
person
around.
She
is
handling
all
responsibilities
including
waitress,
cook
and
receptionist.
I
understand
and
respect
that
there's
only
so
much
a
single
person
can
do.
-
However,
waiting
for
a
full
hour
and
more
for
a
meal
is
simply
not
acceptable.
The
owner
needs
to
hire
more
staff
for
this.
-
Drinks
comes
within
10
minutes,
Food
comes
within
30
minutes
per
serving.
We
waited
for
an
hour
and
more
for
a
family.
-
The
owner
blames
us
for
ordering
dinner
menu
at
morning,
however,
when
we
asked
for
recommendation,
it
was
the
owner
that
recommended
these
dishes.
If
you
recommended
us
those
food,
you
cant
blame
us
for
choosing
them
and
expecting
a
reasonable
wait
time.
2)
Below
Average
Food
-
The
food
comes
in
quite
a
small
portion,
and
quite
some
of
them
are
mediocre
or
below
average.
This
isn't
a
big
issue
but
it
is
amplified
by
the
wait
time.
3)
High
price
-
The
most
expensive
restaurant
we
went
during
our
visit
to
Thailand.
Considering
the
above
2
points,
this
is
not
as
acceptable.
Good
point
about
this
restaurant:
1)
The
owner
is
really
hospitable
and
sociable
-
Admittedly
the
hospitality
we
received
was
good.
She
was
all
smiles
and
welcoming.
There
were
indeed
times
where
she
asked
if
things
were
okay,
but
we
simply
didn't
have
the
heart
or
courage
to
voice
out
our
displeasure
against
a
smiling
face.
-
Owner's
English
is
extremely
good
and
communicates
in
English
fluently.
-
When
asked
for
replacement
for
drinks
that
have
ants
in
it,
the
owner
did
change
our
drink
without
hesitation
with
no
extra
charges.
Final
Note:
Owner,
I
realize
that
you
think
everyone
here
giving
bad
reviews
is
trying
to
harm
you
or
get
you
to
fail.
We
are
not,
we
are
simply
voicing
out
our
concerns
about
your
business
and
we
hope
that
you
could
improve
on
these
things.
We
understand
its
hard
to
run
a
whole
restaurant
by
yourself,
and
we
are
not
demeaning
you
personally.
This
is
not
a
personal
attack.
We
hope
that
you
could
consider
our
criticism
with
an
open
heart
and
we
wish
you
all
the
best.