Pros: - The private beach access was phenomenal! Plenty of beach chairs with a great view. The view is not polluted by parked longboats - The staff were lovely and helpful -Location is centralized. Plenty of restaurants within walking distance. The night market is a short 15 min walk. Cons: - The hotel facilities are run down. We booked the Luxury Grand Room. At a glance it's a nice room. But nothing seemed to work. The majority of the power outlets did not work. The shower head was spewing water everywhere. Our original room had mold on the bathroom ceiling. The resort is in dire need of renovation.

I was thinking a lot to book this hotel at first and it was the worst mistake I’ve made.The hotel look like abandoned buildings which is everything was broken and moldy .Once I arrived there the air conditioner was broken and I ask for the new room then the shower leaking bad and toilet not flush ,refrigerator was leaking and phone doesn’t really work.Honestly I think it is not fair for the customer that the owner just keep selling the room without renovate or fixing their property and just let the customer stay in the place like this.I end up have to check out early and change the hotel because things keep broken and make me feel so mad and disappointed.This resort kind of ruin my trip because waste of time and money. DO NOT RECOMMEND!!

First of all, the room and view is BEAUTIFUL, but that’s the only good thing about it. This is the 4th hotel we’ve stayed at in Thailand, and it is also the most unwelcoming- shockingly so. In the three previous hotels we’ve stayed at in Thailand, we were greeted warmly and given an opportunity to ask questions about the area with warm and informative responses from the hotel staff. Not at the Krabi Resort- we were given a map and key to the room and sent on our way. We asked for information on renting a motorbike, and we were given an abrupt response of “talk to security” and sent on our way. There was a really nice man who took our luggage and drove us to our room in a go cart- that guy was nice. The room itself is beautiful, but HOT. It took several hours for the room to cool down once we had the air running. The bathroom is large and is beautiful, but it has no air conditioning, so even once the room was cooled down, the bathroom was too hot- miserably so. Once we got to our room, we called the number provided for tourist information at the hotel to find out about where to get a motorbike. The phone line at this hotel dedicated to tourists gave the abrupt response of “we do not call for you.” So we had to find info for renting a motorbike on our own. There are several other annoying things about the place, that wouldn’t be so bad if they were the only drawbacks to the resort. For example, once we got the motorbike, we were not allowed to park it next to our room and were required to park it near the lobby and walk from there to our room, which after a long day of adventuring makes quite a difference! Also, the hangers in the closet are attached to the rod, so you can’t move them around very well, and there’s signs about making sure to return the beach towels or else we’ll have to pay 900 baht to replace them, and it’s like, we get it, you don’t want us to steal your stuff. That is fine, just adds to the overall unwelcome feel this place has.

This resort is very outdated, and the service experience was extremely disappointing. Despite multiple attempts to order room service, we never received the food and drinks we requested. Our complaints at the front desk were met with indifference and minimal effort, showing a lack of genuine concern. Although the pool villa we stayed in was spacious, our request to turn on the pool fountain was ignored for five days. It seems like the resort is merely going through the motions without any real intention of addressing issues. While the facility may have been impressive in the 90s, it now operates on the bare minimum to keep its doors open. The fountains are not functional, the grounds are overgrown with foliage, and signs of minimal maintenance are evident throughout. Regrettably, the private beach doesn't compensate for the deteriorating facilities and abysmal service. With a little effort, this place could significantly improve, but the current state is disappointing. Having traveled extensively and accumulated over 2,500 hotel nights, I can confidently say that this is one of the most disappointing experiences. Consider this a warning; you're likely to be disappointed if you choose to stay here.

The resort itself is very very nice and very family-oriented. unfortunately I suffered a terrible check-in which took over 1 hour and was disappointed to learn that my upgraded room did not include breakfast even though the room I paid for online included breakfast. When I asked to just have the regular room that included breakfast I was discouraged and told that the building is empty and it would be an inconvenience for me and my boys to be there alone in that building as well as that building being too far from everything. When I actually looked it was only a one minute walk. I left the resort feeling a little bittersweet that it has huge potential and must thrive in busy season however during this pandemic I felt that every opportunity was being used to either discourage or not maximize potential opportunity with patrons. I would be happy to assist the management in a better approach or at least give them some ideas on how to execute plans when individuals bring business to the property and are not looked after.

It probably was a really beautiful resort, at some point in the past. As of today it is mostly run down and in need of all sorts of maintenance and overall care. The rooms are dated. There is always something that doesn’t work: the lights, the drain, the safe, you name it. The furniture, the floors and the wall paper have all seen better days. The staff cleans the rooms incredibly slowly – rooms were never ready until late in the afternoon- and they really just brush them up. As we walked into the room on our last night we saw a giant cockroach by the bed. I was able to get rid of it, but I wasn’t thrilled. Towels are changed daily, but they all look like rags. I had to ask for toilet paper as they don’t provide spare rolls. The resort has direct access to the beach, which is wonderful, and it has (some) sunbeds, but most of them are broken. The grounds are very dirty, with garbage everywhere. It is not an accessible facility for the most part and there are safety hazards everywhere (broken steps, weird wiring). We were there for a week and trash piled up constantly. They only cleaned it up once (and not that well). Old beach towel stay on the ground for days. Other reviews mention the staff being rude. I can’t say that entirely: they helped with our needs every time we asked – and we asked several times, since the room always had something that needed attention. Yet, Thai hospitality has a better reputation for sure. Breakfast is plentiful, can’t complain about that but almost got attacked by one of the staff one day because “I didn’t pay the day before”. Tried to explain I had a B&B reservation, but no, “You didn’t pay yesterday”. Turns out, they thought I had a different room, but it took some time to make it clear. To me, that is really unprofessional. I don’t want to say that the costumer is always right per se, but you can’t assume that that is not the case. Besides, I was right and they got the room number wrong. Wifi works fine. The A/C is a hit or miss. There is a bar by the beach. Unless you absolutely refuse to walk 100 steps outside the property, I would recommend not to use it. Everything is priced 3 times higher than everywhere else. For example, a coconut is about 40/50 Baht outside, but the Hotel bar charges 120. Sparkling water is 70 Baht, while at the 7 Eleven right outside is 10. It feels like there is no supervision and staff does whatever they feel like, which is close to nothing. I was surprised they all spoke very little to no English, too. Overall, the upside is that the location is unbeatable if you are looking for easy access to the beach while being a stone throw from your room. It is also in walking distance from all sorts of shops and eateries. If you are looking for detail and real comfort or some remote form of luxury, then this is not your place. It is supposed to be a 4 star… not in the least. It is a 3 star at best.

I recently stayed at the Krabi resort for three nights, and unfortunately, my experience was far from satisfactory. Although I encountered several issues during my stay, there were some positive aspects worth mentioning. Firstly, I must acknowledge that the resort rooms themselves were clean, cozy, and spacious. Despite the disappointments I faced, it was a relief to have a comfortable and well-maintained accommodation. Additionally, the view from the beachfront pool villa was quite good, adding a touch of serenity and relaxation to the overall ambiance. However, despite these positives, the negatives cannot be ignored. From the moment I arrived, I encountered numerous problems that significantly impacted my stay. The TV in my room was dysfunctional, and despite attempts by technicians to fix it, the issue remained unresolved. Furthermore, the buggy service at the resort was severely lacking. The wait times were excessively long, particularly during the rainy season. It was frustrating to be constantly asked to wait, leaving me with no choice but to endure the rain while waiting for transportation. Adding to the disappointment, the jacuzzi in my room was broken, depriving me of an amenity I was looking forward to enjoying. This lack of maintenance and attention to guests’ needs was disheartening. Moreover, the cleanliness of the swimming pool inside the resort was subpar. It was evident that proper maintenance was lacking, as there were visible filth and debris in the water. This raised concerns about the overall hygiene standards at the resort. Furthermore, the resort breakfast was not delicious at all. The food consisted mainly of carbohydrates and trans fats, lacking variety and nutritional value. Additionally, the staff and waiter’s attitude and facial expressions were unpleasant, adding to the overall disappointment. In conclusion, my experience at the Krabi resort was disappointing, despite the clean and cozy rooms, the good view from the beachfront pool villa, and the resort’s positive aspects. The issues I faced, including the malfunctioning TV, the lack of efficient buggy service, the broken jacuzzi, the unclean swimming pool, the unappetizing breakfast, and encounters with unfriendly staff, greatly affected my overall impression. I sincerely hope that the resort takes this feedback seriously and addresses the highlighted issues promptly. By doing so, they can ensure a more satisfactory experience for future guests. Please note that this review is based on my personal experience, and I encourage other guests to share their own experiences as well.

Careful travelers, this is classic fishing website. We paid for a 5 star hotel and were shocked to find a resort that had it's hay day in 1990s and died! It has beautiful people operating but owner hasn't invested in up keep . Id call this a 1-2 star ⭐ resort. I spent 9 days here and didnt go in the pool. I had to use it instead as a sleep only place and long tailed out everyday. Quite expensive 🫰 for what it is. Go find some modern resort on Rayleigh beach or other part of Krabi

We stayed at the beach front villa and it was unbelievable. Private pool, huge rooms, beautiful interior design. Hotel stuff was great too. The only thing that needs improvement is the breakfast, but that’s like that in most hotels in Thailand.

Amazing resort to stay at, especially if you’re visiting with family. There are a lot of room options and a lot of stuff to do here. There is a beach owned by the resort and if you explore a bit, you’ll come across a lot of good nature. The breakfast is really nice and there are a lot of options. It’s also located right next to the shops. Not as luxurious as some of the other resorts in the area, but for the price, this place has a lot to offer. I visited this place in the summer of 2019, if anyone’s interested.

Not well kept or maintained after COVID, things were pretty run down. Little things like no hand towels or wash cloths being provided to guests and poor quality body wash and shampoo was very unfortunate, especially when paying resort prices. Good location and breakfast though.

Gorgeous resort, perfectly located and beautiful pool villa. The place could do with a bit of maintenance and a general spruce up but this is to be expected post-covid. Our pool villa was lovely, lots of space and the pool was a perfect temperature. Very comfortable bed and everything you need. Breakfast was nice, but fairly standard fare. Despite being located just a few minutes from the main strip, the resort was quiet and tranquil. Staff are friendly and helpful all the time. Would definitely stay here again in the future.

If you are group of more than 2-3 families then don't visit this as they won't allow you to stay together even if rooms are available with them. They take it on their ego. Staff at reception is least interested to Indians. When we asked for Bell boy they replied if urgent you take on your own in rude way. Other then reception staff all good. If possible ask reception staff to be polite with guests. All come for good memories

Great place to stay and enjoy the spectacular view of the sea. The weather in the morning is perfect. The room is cozy and comfortable. Overall, I really enjoyed the hospitality at this hotel and the services that it offered. Very satisfied.

We had a four-night stay at Krabi resort. The first two nights, we had booked a lagoon view room, the next two days, we had booked their best room the beachfront villas. We reached there by the time it was already dark. We were received at the reception and then moved to our room. The lagoon view room was nice and spacious. The bathroom was good in size. There was a big balcony with a round seating available. The room had all the basic amenities. The linen in the room was a little old and was not bright white, which kind of takes some points for the hotel ranking. There was a lot of communication problem when calling the reception as the receptionist were not comfortable with the English language. When asked for water late at night, they informed us that we cannot get any water as their services close at 10. This was not informed anywhere earlier. The breakfast was nice, with a good amount of options. It is a nice choice for Indians as it served Indian food as well. After two days, we were moved to the next villa. The move was again problematic and took 4 hours when we were informed about 1 hour. The room was spectacular. The best one I had ever stayed in! The Beachfront villas are the best compared to any world-class hotels. The room had basic amenities, the size was huge. There is a plunge pool, a living area, a huge dressing area, a grand bedroom with a beautiful bed, and a balcony opening to the beach. The room was no doubt the best, also the hotel services were exemplary once we became their new room occupants. There is an option of in-room breakfast, wherein you can specify all that you want to the chef the night before and you are served with the grand breakfast at the requested time in the morning. There are evening complimentary evening fruits as well. You can go from room from the back door to the beach directly. The beach seating outside the room had a nice swing as well. You have to be careful regarding doors of the room as there are monitor lizards, monkeys, and squirrels roaming around which might enter your room unnoticed. We took a tour of the phi-phi island from the travel desk hotel which was also very nice. The hotel has 3 bars, two on pools and one on the beach. The bars serve finger food and have happy hours from 2 to 8 in at least one of them. Overall a great stay! They can improve on service and language a little.

A wonderful resort with western finishing and facilities, in one of the best locations in Krabi. Notwithstanding the low affluence of tourists due to the ongoing pandemic, the service has been super careful and attentive, the room very clean. We loved every moment, from the beginning to the end and we’ll be back next year!

We do not recommend this hotel to tourists! The price is a fortune compared to others and the service is lousy. Very bad experience. 1) dirty rooms when we arrived, used masks in the drawers 2) Wifi that never works 3) air conditioning that works 30 minutes a day (unbearable when it's over 30 degrees outside) 4) Nonchalant staff when we discuss these issues. 5) Bad room when we arrived! Do not hesitate to return to the reception for the mentioned, the hotel tries to downgrade the tourists. This hotel is not worthy of a 4 star, we had a better stay in 1, 2 and 3 star hotels. Sorry to see such a level of service for the price the hotel costs To flee

Great location, great rooms, great service! The hotel was clean, the breakfast was yummy, and the staff was very helpful! Airport transfers out of the lobby so take advantage. On the beach with 2 pools, which was so nice! Towels and chairs are available at both ocean and pool, which was awesome! I would definitely come back! The street it was located on was great to find food and shop on!

The villas are well kept, the hotel rooms and run down, however, I would say are worth the reduced rate. Good selection at breakfast. The tour staff was excellent, went above and beyond tailoring day trips to our needs.

Excellent, large room with private pool, the only property with beach access at Ao Nang - and it’s beautiful. The hospitality was fine but nothing to write home about, and at the price we paid, that bit could use a slight improvement.

Beautiful view of the beach. This hotel has privately access to YaiSa viewpoint.

Aug 21-31. Courteous staff, great housekeeping staff. Beautiful property, great breakfast, beach, kayaks and paddle boards. Good fitness center. Good restaurant as well. Rooms are big and clean, comfy bed, and great AC. A nice big pool as well. Everything is positive here! I will be a return customer!

The resort is amazing, in terms of location, comfort and service. The rooms were great and pretty cheap compared to somewhere like phuket. And the location is beautiful, you can have your breakfast and go out to the beach which is connected to the restaurant. You can access the island tours nearby with a pickup from the hotel itself. Overall an amazing experience!

My husband and me, we really love this place so much, the room is amazing, they cleaning room everyday , and free breakfast, coffee was sooo good, close to every where (beach, night market, bar) and halal food very easy in here to find it. anything u need u can get it easy from this hotel. Definitely we will come back again if we go to Krabi. Love u from Indonesia

I recently spent a delightful two nights at the Karabi Beach Resort. The location is simply stunning, nestled right on a pristine private beach. This private beach access was a major highlight for me, as I could unwind and soak up the sun without the crowds of public beaches. The resort itself is beautifully maintained, with lush gardens and a sparkling pool. Highlights: Private beach: This was the absolute star of the show. The sand is soft and white, the water is crystal-clear, and the views are breathtaking. Staff: The staff were always friendly, helpful, and accommodating. They went out of their way to make my stay enjoyable. Rooms: My room was spacious and comfortable, with a balcony offering stunning views of the beach. The bed was particularly comfortable, and I slept like a baby each night. Cleanliness: The resort was impeccably clean, from the rooms and common areas to the beach itself. A Word for Vegetarians: While the breakfast buffet offered a wide variety of options, it lacked any authentic Indian vegetarian dishes. If you're a strict vegetarian from India, I would advise skipping the breakfast and exploring the many nearby restaurants serving delicious vegetarian food. It's important to double-check with the staff if you have any dietary restrictions. Recommendations: Upgrade to a suite: If your budget allows, I highly recommend upgrading to a suite. The suites offer more space, luxurious amenities, and stunning ocean views. Explore the local restaurants: The area surrounding the resort is home to numerous restaurants serving delicious Thai and international cuisine. I particularly enjoyed exploring the local markets and trying the street food. Take advantage of the water activities: The resort offers a variety of water sports and activities, such as kayaking, snorkeling, and diving. These are fantastic ways to experience the beauty of the Andaman Sea. Overall, I had a wonderful stay at the Karabi Beach Resort. The luxurious accommodations, private beach access, and friendly staff made for a truly unforgettable experience. However, be aware of the limited vegetarian options if you have dietary restrictions. I would highly recommend this resort to anyone seeking a relaxing and luxurious escape in Krabi.

This is a huge resort- you get private beach access with sunbeds and a mesmerizing sunset view. The breakfast spread is huge and delicious, though your options will be restricted if you're a pure vegetarian like me. They have a buggy to help you move in the resort as its quite spread out. Overall, we had a great experience. Only feedback is that the resort could use some maintenance- the bathrub was cracked, private pools were dirty and room service is a bit slow. I however, have to appreciate the staff for helping us fix the bathrub at midnight.

It's not bad enough to get a room for the promotion for 3,500 baht with breakfast. Delicious food, its own clean beach, nice beautiful territory. I advise you to first look at the available rooms on the spot and choose the right one! I give 4 points, because there was a very harmful, narcissistic employee at the reception. He said there were no such rooms for these prices, and started offering us for 13,000 baht per day. We showed our reservation and already persistently asked him not to lie to us. After that, he agreed and said that we could choose for ourselves. Overall, we had a good weekend. He is sitting very important , and there is a pile of dust and cobwebs above his head. By the way, the rooms are reasonably clean, as well as on the territory of the hotel!

Very nice resort on the beach. Easy access to shops and restaurants. Service was very good and the room was large and beautifully adorned with extensive teak. Had the AC go out and it couldn't be fixed, room became very hot. Good thing the mosquitoes were not a factor, so we could open the windows. I'd stay here again.

Resort itself is a grand and very good location. Rooms are neat and clean with all luxury amenities. We had booked tropical pool villa. Staff are rude and not friendly. All reception desk staff has no manners or respect for tourist, particularly for indians. They don't provide simple water to drink while arrival and it was very hot. Reception staff said - you can go to beach restaurant and have it. This was their welcome. I was really disappointed on this answer. Reception staff has given us very back side villa and said.. It has very nice view. But our villa was on corner and covered by walls and roads on all side. So there were no view, even after booking such a heavily price villa. Reception staff say- you can go outside and have food. They don't promote their own restaurant. So how can we try food on their restaurant? They provide very limited amount if water and in the room and not ready to provide extra water. Reception staff simple said - you can go outside and buy a water bottle at night around 11 pm.

The location is great. The breakfast is mediocre at best. The rooms are tatty and need refurbishment. There is corrosion and calcification on all taps and showers causing them to malfunction. Lots of small things not working properly. Not much lighting at night which makes it dangerous when returning in the evening due to tripping or falling. No fans in the restaurant at breakfast which means you're sweating over your breakfast. Staff were great. Helpful and friendly. Overall okay. Not a great experience buy not bad either. 6/10.

We had a pleasant stay here few years back. Great food and courteous staff... it was a memorable experience back then. Iam sure they've maintained their high standards til now. Would love to visit again sometime.

Wow! What else can be said other than this place is truly paradise. Right on the beach, good value for money and stunning rooms. Has everything you could of asked for. Staff were all really lovely, our only complaint is that our fridge and TV didn't work. We mentioned the fridge during our stay as we felt this was more important because of the heat outside and we wanted to keep our drinks cool but when we were told someone would come see to it we never heard anything else about it and it remained broken for the rest of our stay. One small blemish on an otherwise unforgettable stay! Thanks guys all the best

The biggest advantage of this resort is that it’s on the main street and opposite to this resort it has all the restaurants of all cuisines. Fan, USB cord was not working during our stay though Rooms were quite spacious and clean.

Fantastic place to stay. This resort has a private beach section. Although it's not exclusive it's nice enough. Imagine having your morning dip and the breakfast afterwards love it 😀

Was so excited when booking the stay because the pictures looked amazing. Was met with disappointment upon arrival. The place looked desolate, and that goes for the many many rooms they have as well. It looks like a place that used to be beautiful and luxurious, but has not been shown any care and love for a long while now. The rooms receive 1 star because, although very spacious, it came with alot of problems. Floor felt dusty/sandy the moment we stepped in, no hot water on our first day until we called someone in to fix it, water tasted and smelled weird (like metal), bath tub felt like it was going to collapse, bed sheets did not feel the cleanest. The service was so-so. I wish I could give the service a higher rating because the bellboys were very helpful and nice. But they seem quite understaffed because our requests usually took rather long to be met. We had to wait 45 minutes and call twice before someone came over to fix the water heater in our room. Location wise though, it’s great. We could walk to the beach from our room and the shops and restaurants in Ao Nang were all very close by. However, there are other resorts and stays with the same advantageous location that seemed more comfortable, clean, and new.

We booked the normal hotel room but get direct an upgrade to the Grand luxury rooms near the pool area. The room was clean and quite big. The bathroom was also clean but there was many corrosion and calcification near the shower. The rain shower doesn't work, but this was not disturbing. Like in some other reviews I would agree that the rooms are old but not bad. Staff was friendly, we didn't have a problem with them. I think if you are polite they will act the same, which should be a normals standard.

location is amazing close to main street and famous beaches. report if very well maintained and spacious just over the sea and having beautiful views all around. located in Central krabi. walkable market, shops and restaurants.

Nice hotel at the end of the beach so an easy walk into town and the nights entertainment and restaurants. We were upgraded to a Grand Luxury Suite which was very nice and had loads of space.. which we didn't really need. However, the plunge pool was fantastic and very welcome in the hot weather 🥵😁 The rooms around the pool were nice and a good size and more than adequate 👍 The hotel was very quiet, and there were areas that look like they need some attention, but given they are just opening up after 2 years without business, I think they will work to tidy things up to a good standard. Breakfast was OK but lacked some Western options and certainly wasn't a "great American breakfast" as advertised 😕 Overall I would say it's a good place to stay for the price 👍

Awesome place. Right on the Ao Nang beach with private access. The restaurant is sea facing where you can opt to eat almost on the beach. Very widespread rooms across a large property. Rooms are spacious. Just across the road is a market with many eateries, including Indian restaurants, and shops.

Though the property is undoubtedly good and located at perfect place I think the staff needs to be well trained for hospitality business. Also if you are vegetarian then either carry your breakfast and other meals or be on fast during your stay. One of good vegetarian option very near to property is Govinda's

Best place to watch the sunset. The resort was really well maintained. The room was good, good food, great beach access, and the location was perfect for us. Thanks so much for an amazing stay!

When we checked into into the resort we saw large plumes of smoke wafting around the roads and trees. We noticed a Pest Control van parked outside, so we assumed that they were spraying for bugs. A driver came to pick us up from the lobby and on our way to the room we drove through a huge cloud of smoke. Once we arrived to our villa, we were welcomed by bags of trash that had been opened with food waste and refuse scattered everywhere. The staff member that brought us to our room told us that there is a monkey that lives around the resort and it sometimes gets into the trash. It is understandable as the resort is right next to the jungle, but couldn't they have cleaned it up before we were brought to our room? Once we entered the room, we noticed even more issues. It was clear that though the resort might have been pristine 15-20 years ago, it had clearly been let to fall into disrepair. The tub in the bathroom had cracks in the linoleum and it sagged once you put weight on the stairs. There was also soap scum all along the walls of the tub. I did not trust entering the tub for fear of slipping and taking a bath was out of the question. I also inspected the electric kettle and found a suspicious amount of calcium build up. Even though I desperately needed a cup of coffee after an early flight, there was no way I was boiling water in it. To conclude, we booked Luxury Grand room for our honeymoon and found our quarters to be far from adequate. We immediately booked another resort for the duration of our stay in Krabi. We are giving them two stars since they were able to refund us with no charges.

Good spacious and clean rooms. Very big property with private beach. Breakfast spread is good, should be booked with room on Agoda. Many Indian restaurant outside resort. Located at good location, car bike on rent and different tours we can book from market outside

Superb stay we had ! Serene near the beach property super happy we that we selected this resort ! Stayed there for 3 nights in the pool villa superb service good staff and mainly the massage service my god all my body ache just miraculously disappeared!!! Thanks to Ming the masseuse there!! She’s excellent and magically makes your pain go away !

Friendly staff. Breakfast more similar than a guest house than a resort... Definitely, the whole place had better days. Lot of tiny things requires replacement or proper maintenance. And the cleanliness of the rooms can be better.

GOOD: Checking in was a breeze, staff warm and welcoming. There is a park if you bring you own car. The location and the overall surroundings inside the resort are amazing. Lush gardens and a long private beach front are a definitely a plus. Its right central Ao Nang, where you can go each side walking after leaving the resort and find Ao Nang lively hood. However, inside the resort has no noise whatsoever due to the exclusive geographic location. Top points. Staff is amazingly welcome and true Thai style. I live here so I know when the "fake" thai smile is given. I didnt had the chance to take my breakfast and I just booked a new night without breakfast and they offered me the breakfast from the night before. Breakfast quality and diversity is off the charts. Amazing choices, good quality ingredients. 10 out of 10. Room confort beddings and mattress, world resort grade. BAD: The infrastructure itself seems to need some attention. In general, it looked liked after this covid season, the management just reworked the rooms for the minimum conditions for them to function. Minimum conditions were met, however I don't think the value for the money is adjusted. At least for our room some maintenance is to be addressed. For a resort of this status, with such good staff and amazing location, details in rooms are super important. In general, all electronics of the room had some sort of problem. The internet in our room was ADSL, which is old compared to what Ao Nang has available in terms of fiber service. You have a dedicated router in the room, however I couldn't measure good speeds enough for multiple devices browsing. The land phone didn't work either, I had to disconnect it from the line since there was noise coming out from the phone speaker. The lights are controlled by a central console and some where failing or were badly connected, originating confusion in turning on or off. The AC also needs some review to adjust to high ceiling, it takes a while for all room to be at good bearable temperature. Room was cleaned generally speaking thought It looked like it had been cleaned for a while. This is Thailand so even a closed house in 1 week can get all sorts of dust and dirt inside. I don't think the room was reviewed before our checking in. A/C was shut off and the room was kind off with air still, damped like. Big windows like those are big tail tail signs.

Very well located right in the downtown centre. Close to all good places. Their private beach is really nice. The only thing we didn't like was food.