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  • 3/5 Anna P. 2 years ago on Google
    Unfulfilled expectations. We are now staying at The ShellSea Krabi in Garden Pool Villa and it's definitely not worth the money and does not correspond to the level of a 5-star hotel. This expensive hotel with 3-star hotel breakfast, the the SPA started working only on the fourth day of our stay and only two specialists work in it, there is a lot of the greenery that is dead and the territory is not well-groomed. On the first day of our stay we found a beach full of rubbish, it was impossible to get on it without shoes and no one was going to clean it (we informed the hotel staff about this and on the fourth day only they began to clean it). A lot of insects: mosquitoes, ants, midge, etc. - most likely the area is not processed from mosquitoes and there is only mosquito repellent that can be used exclusively in the room. For half a day that we spent by the pool, no one came up to us and offered us water or other drinks. Welcome drinks were also not available upon check-in. The staff are really trying to be nice and be helpful, but apparently the management leaves a lot to be desired. For three days we had a breakfast "À La Carte" (photo attached), after we expressed our dissatisfaction - a small buffet appeared, but in fact it is the same breakfast "À La Carte" with the same products (photo is also attached). I am also attaching a photo of breakfast from the hotel website - feel the difference. The hotel explains this by the lack of tourists, but in our opinion, this cannot be an excuse when you pay a lot of money for staying at this hotel. On the plus side - bright, fully equipped rooms (kettle, coffee machine, slippers, towels, bathrobes, toiletries, water, flip flops, etc.) but in our room we have the tattered wall under the TV (photo is attached). This hotel may have been once a five-star hotel, but definitely not now...
    3 people found this review helpful 👍

  • 4/5 Tini S. 2 months ago on Google • 43 reviews New
    Here too, first of all, the staff was super friendly. There was a welcome drink and a cold towel. the room is very nice, clean and spacious. The garden view is more of a hedge, but that's fine. The complex itself is well maintained, not that big, so there were definitely bottlenecks at the pool. What you can possibly complain about is that it is very noisy, the hotel is located next to a mosque and therefore, if you are a light sleeper, you will be woken up by the prayer singer. The breakfast isn't that great either. The bread was often very dry and the selection was rather one-sided. but that's a matter of taste. Overall it was a pleasant stay.
    1 person found this review helpful 👍

  • 5/5 Ram H. 7 months ago on Google
    Excellent hotel. Everything is excellent starting from the entrance at the gate with the guard smiling and greeting you when you leave. Through the luxurious and spacious lobby with the always smiling and welcoming staff. The rooms are large, spacious and cleaned twice a day. The two pools are large, very clean, the bar on the pool is great, a seating area with strong currents massage your whole body is exhilarating, the water is very pleasant. Breakfast is great, great variety of food and drink. A selection of sausages, salads and cut vegetables and fruits, a selection of cheeses, yogurt cold and hot drinks, eggs in a wide variety of preparations, breads and desserts. Everything is delicious, fresh and clean. The atmosphere in the dining room is very pleasant, you can sit inside or outside. We had dinner several times at the hotel, the food is delicious, clean, in a variety of world cuisines. The staff is excellent, attentive, helpful, always right to explain and direct. At the hotel, a travel agent sits next to the receptionists, we did two very good trips with her at a very good price. Everything that was promised in the trip was fulfilled. The hotel has a round-trip shuttle to Ao Nang beach several times a day, you must reserve a spot on the shuttle up to an hour before the trip. There is parking for cars. The hotel has marine activities every day as well as sports activities, all in a variety of activities that are listed and change every day on a board. The hotel has a spa, but its prices are very expensive compared to Krabi city. In conclusion, a super recommended hotel, located in a great location with a private beach and not very far from the city. Recommended, highly recommended. Disliked · None.
    2 people found this review helpful 👍

  • 5/5 Dan U. 1 year ago on Google
    It doesn’t get much better than this - private beach where you can swim in the first part of the day, some trees for shadow, loungers, heated pool, perfectly cared for gardens, nice breakfast (but not as nice as the rest of this place), luxurious rooms with airco and nice design. Was very impressed - would return here any time PS: when ordering at the pool bring your patience and understanding. There’s something going on there - that makes the ordering experience sub-optimal :)
    2 people found this review helpful 👍

  • 5/5 Omar K. 1 year ago on Google
    Great view of sunrise in the morning at this quaint resort. There is a private beach which was very clean and 2 pools. Grounds were very well kept and the staff were wonderful. Food at the hotel was quite good as well.
    1 person found this review helpful 👍

  • 3/5 LJ T. 1 month ago on Google • 34 reviews New
    This is not quite a 5 star hotel. Not that it's bad but it's in it's infancy. Service is friendly but not polished. Amenities are standard. Rooms are pleasant but not outstanding. One thing they have got a handle on is the pricing. They know how to charge for imaginary 5 star service/products. 🤣 We had a late flight and requested a late check out. Without checking a single system the receptionist immediately advised me this was not possible but they could allow us a shower room to freshen up in. It came across as company policy. Overall, a pleasant stay, a very comfortable bed but not one I would return to.
    1 person found this review helpful 👍

  • 5/5 Josh L. 4 months ago on Google
    Clean, luxurious and comfortable rooms. Great service staff who are friendly and genuine. Good place to unwind and to get away from the bustling city life. Private beach access with daily free activities such as yoga. Free shuttle to and from Ao-nang villa resort. You should try out their in house otium spa too.
    1 person found this review helpful 👍

  • 5/5 Adee 8 months ago on Google
    We were very satisfied with our 3 night stay at the hotel. The room was clean and tidy, the hotel’s staff were all very kind and helpful and the hotel’s design, views and ambience were great. The breakfast had several options and the pool was fun to chill in throughout the day. Would like to specially mention Rina from the Concierge who was extremely nice and helped us out with the day tours. The two main downsides are that the hotel is isolated and far from the Ao Nan center, therefore requiring transportation for attractions, restaurants etc. (the hotel has shuttles that take you back and forth several times a day) and second is that the restaurant at the hotel is expensive and not worth the price, which is unfortunate taking into account there are not many options around (there was a very nice restaurant 300 meters by the hotel named God Li that we ate at that was truly amazing). If you want to have a relaxing and laid back vacation I would recommend staying at this hotel.
    1 person found this review helpful 👍

  • 5/5 Co H. 5 months ago on Google
    This is my second visit to the Shell Sea Resort, and despite a bit of wear and tear that seems to have occurred during the pandemic, this place continues to amaze me. What sets this resort apart is its awe-inspiring natural setting that's nothing short of incredible. The peacefulness, calmness, and sheer mesmerizing beauty of the surroundings make it a haven for relaxation and rejuvenation. However, what truly makes the Shell Sea Resort stand out is its exceptional staff. From the moment you arrive, they go above and beyond to ensure your stay is nothing short of unforgettable. Their warmth, attentiveness, and genuine hospitality are unparalleled. It's evident that they take pride in making every guest feel like a VIP. While you may notice some minor wear and tear here and there, it's important to remember the challenging times the hospitality industry has faced during the pandemic. The fact that the Shell Sea Resort has maintained its commitment to providing a memorable experience despite these challenges speaks volumes about their dedication. If you're seeking a place where nature's beauty meets exceptional service, look no further than the Shell Sea Resort. While the world may have changed during these times, the magic of this place and its wonderful staff remain constant. I can't wait for my third visit!
    1 person found this review helpful 👍

  • 4/5 Sonia N. 1 year ago on Google
    Review of the Cerulean in Shellsea - The burgers were good. Didn’t enjoy the chicken satay. The pizza was nice. Really enjoyed the crepe Suzette; the presentation of the sticky rice was impressive but not worth the price. Overall, the dining experience was good.
    1 person found this review helpful 👍

  • 4/5 Anak K. 4 years ago on Google
    Enjoyed a weekend getaway in this property. In my opinion the price was a little high for the villa, with what you get comparing to other hotels and properties with the same price range. The hotel staff were very nice. There are activities for both adults and children. The hotel restaurant next to the pool wasnt to my satisfaction. However I ordered room service for lunch and their burger was great. The outdoor area of the villa could use a bit more care, but the interior of the lobby and restaurant was alright. I'm a frequent visitor to Krabi and stayed in several places with this price range that I paid, if a few adjustments were made it could really be worth it. But I'm still fairly ok with everything.
    1 person found this review helpful 👍

  • 5/5 Sharon C. 1 year ago on Google
    Though the hotel is a bit far away from Aonang but they offer free shuttle bus service to town. Everything is beautiful and nicely decorated. All the staff are super friendly and helpful, especially World, she greeted me every morning and chit chatted with me, went above and beyond to Google and called a phone repair shop for me. There are still a lot you can do in the hotel, they have bikes you can ride to nearby restaurants along the coast, there are daily yoga, pilates and Thai boxing classes, kayaks and SUP are also available to hire. My friend and I had a relaxing yet amazing vacation there. Would definitely come again.
    1 person found this review helpful 👍

  • 4/5 Max 1 year ago on Google
    Very beautiful hotel. Friendly staff. Food in the restaurant is for thai standard average. So I would recommend renting a scooter and eat somewhere else. The breakfast is good and included but nothing special. The pool area as showed is amazing

  • 5/5 ally m. 2 years ago on Google
    Loved this place we were here for 4 days almost before we set off for phuket , alogh the hotel wasn't long open when we arrived due to covid there was only about 20 ppl staying here lovely beach just a stones throw from hotel staff very friendly and helpful, would defo come back loved it

  • 5/5 Kuttaiah C. 4 years ago on Google
    Beautiful place. Amazing rooms. The entire resort is very peaceful. They have a shuttle service to compensate for the distance from nearest city. The staff is just too nice and helpful. They have access to their own section on their beach...a pool and two restaurants.

  • 5/5 Kaily G. 4 years ago on Google
    Lovely resort with an amazing staff. Arriving at the resort I felt a wave of relaxation come over me. It turkey is a beautiful place with an amazing view. They have a spa at the resort that is excellent and goes above and beyond. They also have activities going on daily and amazing food and pools. Thank you for the peaceful stay.

  • 5/5 Gisela C. 4 years ago on Google
    Beautiful property with the great service! The design of the property is beautiful and modern with seashells themed, the laidback ambience is perfectly nice! The service is great, all staff are nice and really took care of their guests. Spent the whole day here is a good idea too since they have activities to do for adult and kids.. They have some hammocks so guests could laid down and hear the relaxing sound of the beach waves.. Everything here is really nice! Recommended!

  • 5/5 Pooja C. 3 months ago on Google New
    Amazing hotel ! Beautiful clean rooms and such a peaceful romantic vibe . Very friendly and helpful staff and top notch service . Fascinating fossil shell beach . Would definitely come here again and highly recommend it .

  • 5/5 Chloe S. 5 years ago on Google
    Amazing hotel. Cannot fault this place! The staff are so lovely and friendly, they will always go out of their way to help. The restaurant and bar food is 10/10. The hotel is generally gorgeous and spectacularly clear, including pools. The hotel offers activities for all including bike rides, kayaking, water games and more for all! Absolutley loved our stay here and came home feeling relaxed. We will be recommending to all of our friends! Thank you for making our holiday in Thailand so perfect!

  • 5/5 Jonathan P. 4 months ago on Google
    Nice hotel. Quiet and relaxing. 15 minute drive from Krabi. Drinks menu not that extensive but you could always find something to choose. Pool bar could do with a clean up as you can see behind it from the pool chairs.

  • 5/5 Nadine E. 6 years ago on Google
    A very modern and beautiful designed hotel. I have had a wonderful time. The opening times and services in the restaurant / bar in the evenings could be better, especially as the hotel is a few minutes to drive if someone would like to have a drink after dinner..... On the other hand being away from the town means to be really quiet and the free shuttle in a limousine into town is just fantastic. All little details in this hotel are ever so beautiful and well thought for the clients to have a calm and relaxed holiday. Thank you so much, especially the reception and spa has an absolutely perfect service.

  • 5/5 David J. 3 months ago on Google New
    We stayed in an oceanfront view room for 4 nights. Its a great resort to kick-back and relax. The rooms are spacious, clean, quiet with great sunrise views. There are 2 main pools at the hotel, (adult and everyone else) but the access to a "private beach" turned out to be disappointing. The beach wasn't very clean. Perhaps, "natural" is a better description. Certainly in comparison to most other beaches in Thailand, it can use a little work... You'd think the hotel could hire a couple of people to clean it up a bit, given they promote it as a "private beach". There are several shanties along the beach as well, which downgraded the "private beach" experience to a common not well maintained beach. We stuck to the pool... The resort experience however was very good. The front desk employees are excellent with a great attitude and they provided a positive check in/out experience. The bartender (Moo) was also excellent. He made us feel important. I thought the employees are engaged and helpful. As others have said, the food is good, just a limited menu and the wine selection is basic. All wine comes ice cold, which was a bit disappointing when you want to enjoy a good bottle of Chianti... Loved the morning cappuccinos and the barista ladies were happy to make them!🙏 So overall, we enjoyed our stay just avoid the beach ⛱️

  • 5/5 satjapron p. 11 months ago on Google
    Such a beautiful place, very clean and good vibes. I’m stunning with the views! The staff were friendly and kindly. Good spot to relax and awesome facilities that you can spend time while resting here.

  • 5/5 Pitchapat P. 11 months ago on Google
    Amazing hotel. The staff are so lovely and friendly, they will always go out of their way to help. The restaurant and bar food is 10/10. The hotel is generally gorgeous and spectacularly clear, including pools. The hotel offers activities for all including bike rides, kayaking, water games and more for all! Absolutley loved our stay here and came home feeling relaxed. We will be recommending to all of our friends! Thank you for making our holiday in Thailand so perfect!

  • 5/5 Patcharanan P. 11 months ago on Google
    I want to say that the staff are very nice. good friendly service As we travel alone (The mood really wants to go to rest. By staying in the hotel as well) I don't feel like I'm alone at all. The room was clean. The food is delicious, suitable for the price of accommodation. Cool down to sit and drink by the sea. The atmosphere is also good. I can say in one word that it's great.

  • 5/5 Titiporn W. 1 year ago on Google
    There’s a pretty and quiet place to relax. There’s more of a private setting, the frontage connects to the Andaman sea I love it! The room is decorated with a cosy style clean and good smell. There are many facilities such as a sea-view pool, fitness room, spa and healthy activities. There’s a free shuttle bus to Aonang beach which takes 15 minutes so comfortable.

  • 5/5 Holly G. 1 year ago on Google
    Beautiful quiet hotel, with no guests jockeying early in the morning to nab a lounge chair around the pool, just a cool, easy-going respectful atmosphere. Food, staff, and grounds were all lovely. The gym attendant was especially personable. The housekeeping staff was great and would bring extra water whenever you needed. We really enjoyed hearing the sounds of the Cicadas in the mornings and evenings, and not being in Ao Nang. This area is a quiet residential area with a couple of good restaurants nearby but if you have a car it's easy to drive in Krabi town or Ao Nang. I recommend staying here if you want relaxation and tranquility.

  • 5/5 LAILA W. 1 year ago on Google
    We had great times here. Rooms were clean, well maintained. Staff were friendly and helpful. Breakfast was great: a lot of options. The pool was clean. The only thing we encountered was the rubber at the toilet door, it kept falling and wasn’t able to close properly. Highly recommend.

  • 5/5 Maximilian P. 1 year ago on Google
    We had a wonderful stay. The service was more than friendly and the hotel modern as well as clean. Big thumbs up!

  • 5/5 David K. 1 year ago on Google
    Good hote l, nice smell in the room. Breakfast is not so good but the hotel is very secluded so you don't really have alternatives in the morning. There are 4 free shuttles from hotel to ao nang.

  • 3/5 Abram P. 1 year ago on Google
    Overall this is a pretty nice hotel. The staff are friendly and are doing their best. The facilities are beautiful. For the price we paid, not bad at all. But I have a problem when you advertise as a 5-star hotel and you barely eclipse four stars. Make no mistake, this is nowhere close to a 5-star hotel. 1. No cotton buds in the room. I asked and the staff told me they should be there. When I called reception to say there were none, they said the would bring some, only to call back five minutes later and say they would bring some in the morning because they were out of stock. At 1pm the next day, still nothing. 2. There was a light in our room that was motion-sensor activated. This is fine, but it would sometimes go off in the middle of the night without me even getting out of bed. No way to turn it off other than wait 1 minute. 3. No proper bar with proper drinks. There was a bar at the pool but it was not open at night. The so-called “bar” attached to the restaurant is not a bar. 4. The food was average at best. The breakfast buffet quite underwhelming. Would not recommend splurging on the breakfast. For a nice relaxing hotel with beautiful surroundings, it’s fine. Just don’t expect five-star level as advertised.

  • 5/5 Christopher P. 1 year ago on Google
    Awesome resort 👌, located a little away from Au Nang Beach (about5 km) bang on the beach ⛱️. The rooms were fabulous and spacious, 2 sinks in the loo and a tub. Breakfast menu wasn't something to write home about, but it had all the variety that you get in most Thai hotels. Just the ambience and well manicured lawns near the beach and pool are something that will leave a lasting impression. One less star was was on account of language problems.

  • 5/5 Tahani A. 1 year ago on Google
    One of the best hotels we've visited..rooms are so clean..room size also was good..an amazing view to the pool..beautiful private beach...staff are so friendly and kind..breakfast has many different choices..and so delicious..restaurant food tastes very good.. Also had great experience at optium Spa..very high privacy👍🏼 Everything was perfect we had a good time..Best choice for honeymoon trip and relaxation..Hope to visit again💗💗

  • 4/5 נטע �. 1 year ago on Google
    Very good hotel BUT I wouldn't give 5stars.. The women at the reception doesn't speak English good enough, it's really hard to communicate like this.. We wanted to add another night and it took a lot of time until she understood. Clean rooms and amazing pool. The pool restaurant is very expensive

  • 5/5 Lina J. 1 year ago on Google
    Very beautiful room, clean and landscaping very superb! The whole scenery is very beautiful and breathtaking!! Will come again here for next visit.

  • 5/5 Daron H. 1 year ago on Google
    We loved our stay at the ShellSea Krabi ! the pools were very fun, and they had free bicycles to use. The best feature was the peace and quite! We are living in Bangkok , and taking a break from the city noise was an absolute delight at the ShellSea Krabi ! We both slept very well, which for me was quite a reword since I am such a light sleeper. The Highlights: Very clean rooms Very nice staff from the front desk to the shuttle bus drivers Well Furnished rooms Swim up bar ! (we also had a yummy pizza at the swim up bar) Rec room Wonderful view from our ocean view room Very nice Ocean view balcony Two pools to choose from Beautiful grounds Lots of activities available One additional note: We were able to book a private 4 island tour, and the boat picked us up right off the beach in front of the hotel ! - Super Fun! Wonderful place to relax and let all your worries float away~

  • 5/5 mallorca h. 1 year ago on Google
    beautiful scenery, nice and kind staffs and private beach...also they a shuttle van to ao nang.

  • 5/5 Ekevllo 1 year ago on Google
    Beautiful resort and excellent staff, everything was very good, breakfast, food, service we really enjoyed our stay and recommend it.

  • 5/5 KJKJ G. 1 year ago on Google
    The whole place is very pretty and nice design.. the room is very clean and cozy as well. The food were delicious too ! The sea was calm and was able to kayak around but the beach was quite muddy

  • 4/5 Aruna N. 1 year ago on Google
    The rooms are lovely and all the amenities are great. A complete value for money hotel. But since there is so much greenery around, different kinds of insects kept coming into our rooms.


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