Worst place i have ever stayed the staff are the rudest pieces of s*** i have ever come across. Bell boy wouldnt help life luggage, Stuff stolen from room, wouldnt return bond paid for room because they couldnt find it the cash paid some how that was my fault and the food is the worst on the island. Avoid this place at all costs good luck if you dont.

Beautiful

need very careful attention to reserve this resort. landscape was wonderful, but services from resort was worst I never seen before. staff some are good but one of them was upset at me, cause I could not understand the place name what she told me. (Aonam and Aonam mao. It sounds same to me)even I could not get her name at all. When I ask her name she just ran away.

Very outdated, smells musty/moldy in the rooms so we had to switch rooms 3 times. The walls were dirty with fingerprints and we found leftover rice in our room. No hot water in the shower. The staff was unhelpful and pretty rude. The beds were literal cardboard and felt like I was laying on the ground. The hotel looks rundown, dirty and unkept. Emailed them a month before our arrival to switch to a different resort location and they emailed back the day before we checked in. Will not be returning.

I would like to say that I have stayed in many places and have the same place. Really sucks. Employees are not interested in updating information for customers. Do you think it sucks? 1 Waiting to enter the room at 2 p.m., got the room at 3:40 p.m., first half went to ask the staff, at 2 p.m. told us to wait 15 minutes, the customer still hasn't returned the room. We calmly lie down and wait. Until I couldn't stand it, I got up and asked at 3:30 p.m. and still came and told us to wait. We had to stand guard at the counter until they gave us a room. I would like to fix the service even more, even though the old room, the air conditioner is not cool. But you have to pay attention, update and inform customers, not have customers walk around and ask you many times even though you are the customer. You must notify and inform customers that it is appropriate to make changes to the service.

Hotel parking is convenient. There is a shuttle service to and from the pier.

Secure parking with motorbike taxi to take us to the port to take the hotel boat. Very helpful and kind staff

The worst hotel staff I have ever seen so far! Very rude and unhelpful 😡

Nice Hotel Good breakfast Warm staff. Yes getting off the long boat with lugguage is a small challenge but locals help :) Your gettin into an island .. Carry a backpack instead of a suitcase Rest & enjoiii

Food at the restaurant was great. Far more expensive than anywhere else I've visited in Thailand but I guess it is attached to a resort! Beach views are amazing!!

We had a brilliant 3 ni8 stays at Sand Sea Resort and Spa at the heavenly Railay West Beach..Grand Deluxe room was more than awesome with beautiful ambiance..huge bathroom..minibar and all modern amenities..staffs were very helpful and kept everything clean all around..Wifi was good but slower in room as the resort was huge..Highly recommended for all visitors of KRABI...

no alcohol or pork in this restaurant. Plus "cashew nut chicken" should be called "ketchup chicken" here. Not recommended!

Great place to stay, very comfortable

Overcharged as you will park for 24 hours .but better than other place