3/5 Nina V. 2 months ago on Google • 71 reviews New
We
stayed
3
nights
at
Anana
–
we
liked
the
location
away
from
the
hustle
and
bustle
of
Ao
Nang
Beach
(yet
close
enough
to
be
there
fast
with
the
hotel
shuttle
or
a
Grab
ride)
a
lot.
The
views
from
different
angles
were
also
lovely.
The
staff
was
very
friendly
and
helped
us
find
out
on
our
last
morning
that
we
actually
had
breakfast
included
which
we
did
not
think
we
had
due
to
a
misunderstanding.
The
breakfast
was
really
good.
Fresh
fruit,
different
warm
dishes
and
egg
dishes
on
demand.
Unfortunately,
the
hotel
in
general
is
not
5
star
at
all
and
I
will
tell
you
why:
The
pool
is
not
well-maintained,
you
can
see
and
smell
that
there
is
not
enough
chlorine
to
keep
it
hygienic
–
especially
troubling
considering
that
several
families
with
little
kids
were
using
it.
Several
mosaic
tiles
in
the
pool
are
broken
off
–
you
could
injure
yourself.
If
you
want
to
have
towels
for
the
pool,
you
need
to
get
them
from
the
reception
and
bring
them
back
and
actually
sign
for
them,
some
of
the
towels
look
really
old
and
torn
and
I
had
to
ask
twice
to
be
handed
two
towels
(one
for
lying
on
it,
one
for
drying
the
body)
like
that
is
some
extraordinary
request.
The
staff
is
very
friendly
–
as
you
will
find
everywhere
in
Thailand,
also
in
budget
accommodations
–
but
not
very
competent,
also
communication
isn’t
easy
as
the
English
skills
are
poor.
We
paid
700
EUR
for
3
nights
which
is
way
over-priced
for
a
hotel
that
I
personally
would
rate
3
stars.
I
have
had
budget
rooms
for
20
or
30
EUR
across
Thailand
with
better
service
and
a
cleaner
surrounding.
The
pool
bar
is
only
occasionally
open
but
we
didn’t
spend
much
time
at
the
pool
anyways
–
not
clean
enough.
I
am
very
glad
I
decided
last
minute
not
to
book
the
pool
access
room
(which
would
have
been
an
additional
300
EUR
for
the
3
nights)
since
we
already
feel
like
this
was
a
waste
of
money.
The
menu
for
the
room
service
had
fat
stains
all
over
from
previous
guests
–
while
I
appreciate
the
paper
menu,
that
is
just
gross.
The
water
in
the
shower
changed
temperature
between
boiling
hot
and
cold
every
10
seconds.
I
know
the
response
will
be
“why
did
you
not
share
your
criticism
while
you
stayed
with
us?”
because
that
is
the
owner’s
standard
response
across
various
rating
platforms.
I
tell
you
why:
I
have
decades
of
travel
experience
around
the
globe
and
I
know
better
than
to
waste
my
precious
time
getting
into
a
conversation
that
will
not
lead
to
any
immediate
improvement
and
the
things
that
we
criticize,
have
been
criticized
by
other
travellers
before
us
but
are
still
ongoing
issues.