1/5 Clara C. 5 years ago on Google
Stayed
here
for
3
days
at
the
private
pool
suite.<br/>Had
booked
the
room
knowing
that
location
wasn't
the
most
convenient
but
thought
having
a
private
pool
would
make
up
for
it.
<br/>Hotel
is
about
15
mind
drive
to
Ao
Nang
beach
and
with
a
shuttle
from
the
hotel
every
2
hours.
Please
be
mindful
that
the
shuttle
will
only
pick
you
up
from
the
beach
every
2
hours
if
there
are
other
guest
coming
down.
If
not
just
get
a
taxi
or
grab.
<br/>The
facilities
were
new
but
the
hotel
does
not
have
the
necessary
equipment
to
maintain
the
cleanliness
of
the
private
pools.<br/>On
the
first
night
there
was
a
lot
of
black
flies
and
a
cockroach
in
our
pool.
On
the
second
night
there
were
still
flies
but
even
at
the
bottom
of
the
pool
there
was
dead
insects
leaves
and
sand/dirt
in
general.
We
had
requested
for
the
pool
to
be
cleaned
3
times
in
our
entire
stay
but
even
then
it
wasn't
clean.
The
problem
was
that
the
filters
weren't
on
all
the
time,
the
jacuzzi
which
helps
to
prevent
Mosquito
was
only
turned
on
for
short
periods
during
the
day.<br/>On
the
second
night,
there
was
a
blackout
for
almost
3
hours,
meaning
no
lights
and
air-conditioning.
We
couldn't
open
the
balcony
doors
in
fear
that
more
mosquitos
and
flies
would
come
in.
Had
called
the
front
desk
and
the
lady
just
said
she
didn't
know
when
the
electricity
will
be
back
up.
No
apologies
were
given
even
on
the
next
day.
<br/>Housekeeping
only
happens
between
8am-noon.
We
had
decided
to
stay
in
abit
later
on
our
third
day
&
found
the
room
was
not
made.
Again
had
to
call
the
front
desk
at
6pm
and
they
said
the
housekeepers
end
their
service
at
5pm.
<br/>Overall
I
won't
come
back
again
and
would
recommend
against
anyone
booking
the
private
pool
suites.
If
you
intend
to
stay,
just
get
a
pool
access
room
for
1/3
the
price
and
enjoy
the
shared
pool
as
so
much
better
maintained
and
a
lot
cleaner.<br/>One
thing
I
had
to
say
was
that
the
front
desk
was
responsive
when
we
had
complained
about
the
pool
cleanliness
and
tried
their
best
to
clean
it.
But
there's
only
so
much
they
can
do
when
the
filters
were
working
poorly.
That's
the
only
reason
I
would
even
give
a
1star