Nice new and modern airport. Unfortunately during peak hours all the cafes were full. The terrace entrance has a fee. As a passenger I didn't like the staff as in both my flights wasn't the most polite in the world. Generally a nice functioning airport as it should be, spacious and very clean.

Very clean airport. Probably the cleanest airport I've been in. Easy to find your way around. Taxis are conventiently located outside the main doors and ready to go. They take credit cards which is very easy to pay.

The airport itself is very clean and well organized. The security checks are quick and the customs staff are very friendly and helpful. Unfortunately, the same cannot be said of the boarding staff (Ryanair). Bad mood was demonstrated from the beginning. They obviously made fun of the passengers. There was an almost sadistic delight in rejecting the non-priority guests (obliviously elder people not fully understanding the system). Hard to beat their arrogance! I wasn't affected myself and can say that the other flight guests acted extremely friendly, despite the bad education of the flight barbies (sorry, but that's exactly the picture the girls gave). The ladies weren't on board later. Buzz's staff (flight operations) was super friendly, as it should be in the service sector. It was the flight KRK - LPA, 07:05 in the morning.

This is a small airport, so good for walking with baggage inside. Shops/Eateries are very less here. Also there is no proper signage in few places. Doesn't really look like an international airport. They can definitely improve it. Baggages aren't handled properly in coveyor belts. It's being thrown (from a height) at faster pace such that fragile/plastic items in it can/would break.My one of kitchen item handle broke and i really doubt it happened at this airport. Just imagine if things are broken at last point of entry, the disappointment would be huge.

The most disappointing airport globally, characterized by consistently irate staff, particularly during security checks and at the boarding gates. They go to great lengths to persuade you that your 100 ml perfumes exceed the size limit, or that your backpack violates the low-cost airline's restrictions. Warm and cheerful expressions are an absolute rarity. Having traveled to around 45 countries, I've yet to encounter airport personnel as disheartened as those at Cracow Balice. It would be immensely valuable if upper management could provide them with lessons in courtesy and affability.

Overall…not a terrific experience :( . Check-in was very unclear, and the lanes were changing for economy, first class etc… There weren’t many staff present to ask clarifying questions. Security was good, speedy. Quite unusual - but it was great! The range of restaurants, cafes etc… was rather limited and didn’t present much choice. And so, everywhere was crowded massively, making it hard to get a table, sit down etc… When boarding, once again, lanes were unclear. The staff sent everyone downstairs, but no buses were waiting - and to fit an entire plane’s worth of people in a small space is… well challenging. We waited a good 20 mins for the bus, and finally boarded. Sadly, not a terrific experience, hence, 2 stars.

Quite small, modern and pretty airport. Always clean, with sockets and they have a very good direct train connection with krakow which is not displayed in google maps for some reasons. The biggest issue here is that you always have to wait for shuttle buses. In such a small airport they are completely useless, it’s easier to walk 4 minutes than waiting for them. Plus these buses are completely uncomfortable.

Best airport since the refurbishment, I've seen how it was transformed over the 10 year period as I travel to krakow every year to see my in laws. Very modern I must say and plenty space in cafe and also has Hilton hotel just on the door step in case of flight cancellation. Plenty parking and take the passanger bridge connecting to the terminal directly if you park in the multi story car park.

Pretty small airport which can get very busy. Beware of pretty long lines before entering the plane now. You can find here quite a few "essential shops and cafes" here but I wouldn't recommend to do last minute shopping here.

Appears to be very compact airport. Try to complete online checkin to avoid lines. Free wifi by airport.

Great airport. Security is always quick, max 20 min. It would be better if the planes are reachable quicker. Low pricing airline means going by bus.

Quite a good airport. Handling a lot of airlines and passengers, they still manage to do it! Pictures show a Buzz plane(SP-RZA) and others.

Nice airport. Honestly could be bigger but besides it’s fine, because you don’t have to walk so much. As an avgeek I think the runway should be longer so that there is more connections to this airport. Although the runway IS average nothing “special” flys there. Besides this there are 2 business lounges for star alliance members. A few caffès and a few shops including gifts and PLANE models👍😏.

Good morning. 26/07/23 All our impressions of the vacation were spoiled by an employee who made us pay for the bag like luggage. Although I asked her to measure, as I flew with her many times and there were never any problems. Especially when there were even more bags on board than mine (although these people did not beat the priority queue). During transportation, my phone charger was broken (which I noticed already on the train and was left without any connection because the phone was discharged). I also travelled with my boyfriend and we checked in together for departure. He gave us tickets at different ends of the plane. When asked to transplant one of us closer, he changed both tickets and we also paid for the tickets. In general, we paid 60 pounds there that we didn't count on. What was my cancellation when I saw that there were enough free seats on the plane and I think it wasn't difficult for us to land together or change one ticket. This experience at the airport spoiled the news of the day and I still can't understand why I paid for the bag, although there were the same and even more on board. And so on the plane where there were a lot of vacant seats, we had to pay for the replacement of two tickets at once. RK 2142 Krakow - Manchester 11.15 ( in fact was at 12.45 ) 26/07/23 Thank you

Second airport in Poland. In fton of arport you can find two hotels and a lot off parking places for your cars. You can rent a car on the airport but i recomende to book this earlier. Verry good conection with city center of Krakow by train. There is no problem to buy a ticket for train on the airport. Train is going every 30 min. You can find here a few pleaces to eat something and drink. There is no SELF CHECK IN PLACES so it's big minus!!

Small airport but fine. It is a bit crowded. Long security lines are a common site. Mornings are mess at times. High time they expand it.

Good airport - security was friendly and efficient however airline staff are hungry to pick on people for money, especially non-european tourists by selectively enforcing very strict baggage policy. I fly quite a bit for work purposes and I must say that this was one of the only time I was asked to put my luggage into the little bag size measurement thing. In the meanwhile, the airline staff did not seem to notice others who carried 2-3 hand carry bags. Selectively blind. Can't recommend this airport to anyone. Be aware and cautious about this if you have to fly from here.

Nice airport no metro but plenty nice shops inside. It’s best that you arrange a private transport to escort you to the city or your hotel. The city is quite far from this airport. But Krakow is my favorite city.

Nice clean airport with well kept facilities. My favourite thing about the airport is because it's small it is very convenient to get in and out quickly. With a carry on you can land and be in a taxi within 15-20 minutes, which is unheard of in most other capital cities. They also have a nice duty free shop.

Modern airport. Reasonable facilities but not as good as other airports. Announcements were made to hurry passengers through passport control due to queues and delays. We rushed our coffee and cut out any airport shopping to go there and discovered no queues whatsoever. On the other side, there were far fewer facilities.

While the airport is clean, it is a bit unorganized. A redesign of the airside departures terminal isn’t unnecessary luxury. You’ll find a few shops that sell food, however the food is basic.