Very good hotel. There was an initial mixup with my room, but the staff was very quick to fix it. All of the staff was nice and the food was good.

A good hotel well located for people traveling on business. A little old fashioned but clean. The rooms need a little refurbishment and maintenance.

A colleague and I stayed at this hotel on a work trip for 10 days. Overall the hotel is very nice, with good facilities and friendly staff. However: 1) the service is very slow, especially in the restaurant. There are a lot of staff available but everything takes so long. Things move very slowly here. 2) food and drink at the buffets are not replenished, which means if you don’t arrive at the beginning of the service, you are faced with a bit of leftovers. It’s not a good look. When I asked the staff to replenish some juice, they said they could not. The coffee machine ran out of coffee every time I went to get a cup of coffee. Again, it took a long time for staff to refill the coffee. 3) there are some customers who are clearly not guests of the hotel and display odd behaviour towards other guests (such as incessant staring, men in ladies’ bathrooms) 4) the shopkeeper, Bijou, was very pushy throughout our stay and would harass us to buy from her shop every time we came downstairs to the lobby. This made us feel uncomfortable. On the last day, as we were having lunch, she accosted us at the table and said “it was not nice of us to not buy from her shop, when we had said we would come back” and that “ca ne se fait pas, c’est pas gentille, vous n’êtes pas des amies”. There’s no obligation to buy from her shop, but she makes you feel like it. She was intimidating and the whole experience was very strange. Edit: how hard is it to get toilet paper in this hotel? I don’t think they’ve heard it.

If you're a night sleeper like most living beings on this planet, this might not be the best choice. The music started at 11:30 PM in the rooms facing the pool. When I asked reception when it would end, they simply replied, "Sorry, it's a birthday." Well, many people have birthdays around the world that day too! Other aspects of the stay: Internet: Decent connection. Elevator: None available. Sheets: Might be clean, but they smelled strongly of bleach and had visible stains. Air Conditioning: Works well. Overall, not the most restful stay.

I was responsible for an event at the Azalai. We were at the hotel for a week. They have several meeting rooms for medium size gatherings and a large plenary session room. This is the second time my agency has conducted an event here. The hotel front desk staff, food and beverage staff, house keeping staff were very capable and hospitable. We used their meeting rooms, catering service, and the restaurant often. The food was very good and we enjoyed the Friday BBQ and the music the musician played at dinner every night. We also appreciated the tea service. My hotel room was comfortable. Housekeeping, janitorial staff and groundskeepers kept everything on the property very clean. I needed last minute printing to be done and the Secretary was very helpful and I was able to bill it to my hotel room. There is a gift shop and ATM on the property. We enjoyed our stay and the professionalism and kindness of the staff.

Surprisingly beautiful hotel with helpful and friendly staff - Fully equipped with a gym, pool, bar area and restaurant. We had a pleasant stay.